Ratings based on 915 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 28, 2024 on Expedia
Comment from Hotel Management
Mar. 20, 2024 by TonyG, Hotel Management
Thank you for staying with us here at The Imperial Hawaii Resort. We appreciate your comments!We hope to see you again soon.
by A traveller
Posted Jan. 13, 2024 on Expedia
Staff are so nice,kind and friendly!!
Comment from Hotel Management
Feb. 16, 2024 by TonyG, Hotel Management
Thank you for staying with us here at The Imperial Hawaii Resort. We appreciate your comments!We hope to see you again soon.
by A traveller
Posted Jan. 13, 2024 on Hotels
Comment from Hotel Management
Feb. 16, 2024 by TonyG, Hotel Management
Thank you for staying with us here at The Imperial Hawaii Resort. We appreciate your comments!We hope to see you again soon.
by A traveller
Posted Jan. 12, 2024 on Expedia
Comment from Hotel Management
Feb. 16, 2024 by TonyG, Hotel Management
Thank you for staying with us here at The Imperial Hawaii Resort. We appreciate your comments!We hope to see you again soon.
by A traveller
Posted Jan. 8, 2024 on Expedia
Enjoyed the view and the arrangement of the room!
Comment from Hotel Management
Feb. 16, 2024 by TonyG, Hotel Management
Thank you for staying with us here at The Imperial Hawaii Resort. We appreciate your comments!We hope to see you again soon.
by A traveller from Los Alamitos
Posted Jan. 8, 2024 on Expedia
Location was great. Close to everything you need in Waikiki. One bedroom was really small for 2 adults and 3 kids. Once you pull both beds out in the living, there's no walking space.
Comment from Hotel Management
Feb. 16, 2024 by TonyG, Hotel Management
Thank you for staying with us here at The Imperial Hawaii Resort. We appreciate your comments!We hope to see you again soon.
by A traveller
Posted Jan. 8, 2024 on Expedia
Comment from Hotel Management
Feb. 16, 2024 by TonyG, Hotel Management
Thank you for staying with us here at The Imperial Hawaii Resort. We appreciate your comments!We hope to see you again soon.
by A traveller
Posted Jan. 3, 2024 on Expedia
The staff as amazing. We had an issue with another hotel with lack of cleanliness. I wanted to mention Chris and his manager went above and beyond to accommodate my family and I to get us a room. We will be staying there again.
Comment from Hotel Management
Feb. 16, 2024 by TonyG, Hotel Management
Thank you for staying with us here at The Imperial Hawaii Resort. We appreciate your comments!We hope to see you again soon.
by A traveller
Posted Jan. 2, 2024 on Expedia
We couldnt get an early check in or a late checkout. The woman on the phone was rude. Asked her if they had toothpaste, and she said no and hung up on me during my stay. I will definitely will not be staying at this hotel again!
Comment from Hotel Management
Feb. 16, 2024 by TonyG, Hotel Management
Thank you for staying with us here at The Imperial Hawaii Resort. We appreciate your comments!
by A traveller
Posted Dec. 31, 2023 on Expedia
Comment from Hotel Management
Feb. 16, 2024 by TonyG, Hotel Management
Thank you for staying with us here at The Imperial Hawaii Resort. We appreciate your comments!We hope to see you again soon.
