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Crowne Plaza Houston Med Ctr-Galleria Area by IHG

3.5 star property
3.5-star hotel near Houston Natural Science Museum

Choose dates to view prices

Photo gallery for Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Standard Room, 2 Queen Beds
Meeting facility
Point of interest
Serves breakfast, lunch, and dinner
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Parking available
  • Pool

Explore the area

View in a map
2712 Southwest Fwy, Houston, TX, 77098
  • Place, Richmond Avenue
    ‪5 min walk‬
  • Place, Greenway Plaza
    ‪7 min walk‬
  • Place, Lakewood Church
    ‪18 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

7.6 out of 10
Good
(34 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(61 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(11 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Worklife)

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed (Worklife)

7.8 out of 10
Good
(20 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (WorkLife)

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 2 Queen Beds (WorkLife)

8.0 out of 10
Very good
(11 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Suite, 1 Bedroom

7.2 out of 10
Good
(5 reviews)
  • 79 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Houston

Greenway Plaza-Upper Kirby stay.Your stay at this Greenway Plaza-Upper Kirby hotel places you within 3 miles (5 km) of Houston Natural Science Museum and Children's Museum of Houston. Also, MD Anderson Cancer Center is within 3 miles (5 km) and Houston Zoo is within 6 miles (10 km).

What's nearby

  • Richmond Avenue - 5 min walk - 0.5 km
  • Greenway Plaza - 7 min walk - 0.6 km
  • Color Factory Houston - 8 min walk - 0.7 km
  • Westheimer Road - 13 min walk - 1.2 km
  • Lakewood Church - 18 min walk - 1.6 km

Getting around

  • Wheeler Station - 5 min drive
  • Houston Station - 21 min drive
  • Houston William Hobby Airport (HOU) - 35 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Twin Peaks - ‬6 min walk
  • ‪IHOP - ‬7 min walk
  • ‪Dessert Gallery Bakery & Cafe - ‬7 min walk

About this property

Crowne Plaza Houston Med Ctr-Galleria Area by IHG

3.5-star hotel near Houston Natural Science Museum
Crowne Plaza Houston Med Ctr-Galleria Area by IHG offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 8 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Houston Med Ctr-Galleria Area by IHG. Parking is available for a fee.

This 3.5-star Houston hotel is smoke free.

  • 354 guestrooms or units
  • 18 levels
  • Meeting rooms
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Houston Med Ctr-Galleria Area by IHG offers 354 accommodations with coffee/tea makers and hair dryers. Tempur-Pedic beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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DoubleTree by Hilton Hotel & Suites Houston by the Galleria
  • Pool
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  • Restaurant
  • Air conditioning
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includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 19 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • High-pile carpet in room
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19 per person
  • Covered self parking fee: USD 25.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Houston River
Crowne Plaza Houston River Oaks
Crowne Plaza Oaks Houston
Crowne Plaza River Houston
Crowne Plaza River Oaks
Crowne Plaza River Oaks Hotel
Crowne Plaza River Oaks Hotel Houston
Crowne Plaza River Oaks Houston
Houston Crowne Plaza
River Oaks Crowne Plaza Houston
Crowne Plaza Houston River Oaks Hotel Houston
Crowne Plaza Houston River Oaks Hotel

Crowne Plaza Houston Med Ctr-Galleria Area by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 579 out of 1244 reviews
Rating 8 - Good. 240 out of 1244 reviews
Rating 6 - Okay. 169 out of 1244 reviews
Rating 4 - Poor. 116 out of 1244 reviews
Rating 2 - Terrible. 140 out of 1244 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Linet

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Make it known that you parking is to be paid for. Having bad knee & no working elevator & have to go up & down the stairs (3 levels) was a horrible experience. If I had seen parking wasn’t included in the rental stay would have kept searching that little information would and is very important to be given before one proceeds in booking
Stayed 1 night in Aug 2025

8/10 Good

Jannah

Travelled with family
Liked: Amenities
The room was clean. We literally just got the room to sleep after a concert. Front desk lady acted like she hated her job...i dont remember her name but she referred to herself as Ms . Whatever.
Stayed 1 night in Aug 2025

2/10 Terrible

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was mildew that was painted over and leaks everywhere the elevator was leaking water everywhere
Stayed 2 nights in Aug 2025

4/10 Poor

Kathya, Houston

Not my type
Stayed 1 night in Aug 2025

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The elevator was not in service from the car garage. Going up and down flights with luggage and a baby was not cool
Stayed 3 nights in Aug 2025

6/10 Okay

Marissa

Liked: Cleanliness, property conditions & facilities

Too expensive

Bathroom shower head was strange. I paid over $400 for two nights, which is not the price I thought I was getting. I was told breakfast was included for my stay then told it actually wasn’t. The $25 a night hidden fee for parking was also unexpected. I will choose elsewhere next time.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sebastian M

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Aug 2025

4/10 Poor

Holly

Liked: Cleanliness
Disliked: Staff & service
Toilet would not flush and kept getting clogged. We called the front desk and was told they couldn’t find a plunger or maintenance. Finally they switched us to a new room at midnight after we requested it.
Stayed 1 night in Aug 2025

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Maximiliano

Stayed 1 night in Aug 2025

6/10 Okay

Alondra

Disliked: Staff & service
Stayed 3 nights in Aug 2025

8/10 Good

ELMER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice pick for Concert overnight

Came into town for a concert, and the closeness to Toyota Center was part of tte reason for selection.
Stayed 1 night in Aug 2025

8/10 Good

Mekonnen

Stayed 5 nights in Aug 2025

8/10 Good

Ewnetu Ferede

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility is clean, check in was fast, the staff are helpful, and the hotel and surrounding is quiet. The gym is smaller than my expectations. The water dispenser on the ground floor is mostly empty and needs refilling.
Stayed 12 nights in Aug 2025

6/10 Okay

Christopher

Property is old and aged. It needs an upgrade
Stayed 2 nights in Aug 2025

8/10 Good

Alina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Robbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

JUAN P

Stayed 1 night in Aug 2025

2/10 Terrible

Faith

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Elevators interior doesn’t look appealing considering the upscale looks on the hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Sharon

Stayed 1 night in Aug 2025

10/10 Excellent

Karetha

Awesome Stay

Love the area and hotel, will be our away from home when visiting family!
Stayed 3 nights in Aug 2025

10/10 Excellent

Kseniia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 2 nights in Aug 2025

8/10 Good

Marlo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient, however parking wasn’t explained very well and kind of confusing. The dining options were also not explained well and didn’t see they gave us a breakfast card and it stuck to the door key so paid for breakfast only to have them had to refund it. Staff was helpful getting things corrected for us.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025