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Holiday Inn & Suites Houston NW - Willowbrook by IHG

3.0 star property
3-star golf hotel in Deco

Choose dates to view prices

Photo gallery for Holiday Inn & Suites Houston NW - Willowbrook by IHG

Welcome to the Holiday Inn, featuring a grand entrance with a glass canopy and stone facade.
Relax in the garden with comfortable wicker sofas and armchairs arranged around a central coffee table.
Enjoy meals in a spacious dining area with multiple tables and comfortable seating.
Enjoy meals and social gatherings in this spacious kitchen and dining area with a central island and bar seating.
Relax in the comfortable seating area with a sofa and armchairs, flat-screen TV, and large window.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool
  • Parking included
  • Housekeeping

Explore the area

Map
18530 State Highway 249, Houston, TX, 77070
  • Houston Methodist Willowbrook Hospital
    ‪3 min walk‬
  • Willowbrook Mall
    ‪18 min walk‬
  • Vintage Park
    ‪4 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Transfer Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Transfer Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

Suite, 1 King Bed with Sofa bed (Additional Living Area) | Living area

Suite, 1 King Bed with Sofa bed (Additional Living Area)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Roll-in Shower (Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Roll-in Shower (Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed (Additional Living Area)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Walk-In Shower)

8.8 out of 10
Excellent
(18 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Houston

Deco stay.Within a 15-minute walk of this Deco hotel, you'll find Houston Methodist Willowbrook Hospital and Bowlero Willowbrook. Aerodrome and Willowbrook Mall are also within 2 miles (3 km).

What's nearby

  • Houston Methodist Willowbrook Hospital - 3 min walk - 0.3 km
  • Willowbrook Mall - 18 min walk - 1.6 km
  • Vintage Park - 4 min drive - 4.9 km
  • Sam Houston Race Park - 4 min drive - 6.3 km
  • Champions Golf Club - 5 min drive - 3.0 km

Getting around

  • Houston Station - 27 min drive
  • George Bush Intercontinental Airport (IAH) - 29 min drive

Restaurants

  • ‪In-N-Out Burger - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬3 min drive
  • ‪P.F. Chang's China Bistro - ‬10 min walk
  • ‪McAlister's Deli - ‬3 min drive
  • ‪Starbucks - ‬19 min walk

About this property

Holiday Inn & Suites Houston NW - Willowbrook by IHG

3-star golf hotel in Deco
Holiday Inn & Suites Houston NW - Willowbrook by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business center and 5 meeting rooms are available. Event space at this hotel measures 9128 square feet (848 square meters) and includes a conference center. The business-friendly Holiday Inn & Suites Houston NW - Willowbrook by IHG also features a terrace, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This 3-star Houston hotel is smoke free.

  • 132 guestrooms or units
  • 5 levels
  • 9128 sq ft of conference space
  • 848 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn & Suites Houston NW - Willowbrook by IHG offers 132 accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. In-room massages and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Filipino, French, Hindi, Spanish, Urdu

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  • Breakfast included
  • Pet-friendly
  • Parking included
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Property amenities

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • High chair
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool toys

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 10.95 to 12.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Indoor pool
  • Pro golf shop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10.95 to 12.95 per person
  • In-room safe fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 10:00 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Houston NW Willowbrook Hotel
Holiday Inn NW Willowbrook Hotel
Holiday Inn Houston NW Willowbrook
Holiday Inn NW Willowbrook
Inn NW Willowbrook Hotel
Holiday Inn Suites Houston NW Willowbrook
Holiday Inn Suites Houston NW Willowbrook
Holiday Inn Suites Houston NW Willowbrook an IHG Hotel
Holiday Inn & Suites Houston NW - Willowbrook by IHG Hotel
Holiday Inn & Suites Houston NW - Willowbrook by IHG Houston

Holiday Inn & Suites Houston NW - Willowbrook by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 241 out of 372 reviews
Rating 8 - Good. 75 out of 372 reviews
Rating 6 - Okay. 27 out of 372 reviews
Rating 4 - Poor. 14 out of 372 reviews
Rating 2 - Terrible. 15 out of 372 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kristen, New Orleans

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jay

Liked: Property conditions & facilities, room comfort

New home away from home.

This will be our new place to stay when we are in this area of Houston. We travel there 4-5 times a year. Comforting to know we will have a place to relax and sleep in comfort.
Stayed 1 night in Apr 2025

10/10 Excellent

Itoro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Good service!
Stayed 1 night in Feb 2025

10/10 Excellent

Justin

Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

MYRON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was not very comfortable but otherwise everything was good
Stayed 1 night in Mar 2025

10/10 Excellent

Super Promo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this app
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Stayed 2 nights in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Customer Service

The staff was phenomenal! Friendly and inviting and grateful that we stayed with their establishment. I will return!!! Excellent breakfast, clean with hot food - always a plus.
Stayed 1 night in Mar 2025

10/10 Excellent

Elliot

Stayed 4 nights in Mar 2025

6/10 Okay

Narayana

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The Check-In area was clean and well kept. However, the room and the corridors were having an unique unpleasant smell.
Stayed 4 nights in Mar 2025

10/10 Excellent

Deirdre

Stayed 1 night in Mar 2025

8/10 Good

Jill

Stayed 3 nights in Mar 2025

10/10 Excellent

Royce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Sacha

Stayed 1 night in Mar 2025

2/10 Terrible

Demetris

Stayed 3 nights in Mar 2025

8/10 Good

Bret

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice, however adjacent construction made it difficult to enter. Would stay there again though!
Stayed 1 night in Mar 2025

8/10 Good

Dao

Stayed 2 nights in Feb 2025

2/10 Terrible

Reshuna

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Cleanliness

Roaches were in my room i have a video
Stayed 4 nights in Feb 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Taylor

Stayed 1 night in Feb 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, but not safe

This is a nice hotel with a lot of good amenities, but it’s not in a very safe location. Cars are being broken into overnight.
Stayed 2 nights in Feb 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Feb 2025