Note fondée sur 1 406 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,0 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
28 juill. 2023 par Customer Service, Gestion de l’hôtel
Hello Griet,Thank you for your rating! It's wonderful to know your stay at the Hyatt Place Houston Galleria met your expectations. We look forward to welcoming you back in the future for another enjoyable stay.Best regards.
par un voyageur
Bonnes chambres
Publié le 16 juin 2023 sur HotelsBon hôtel, en revanche petit déjeuner pauvre et pas digne de Hyatt. Le service voiturier a 29$ jour … ils abusent.
Commentaires de Gestion de l’hôtel
18 juin 2023 par Customer Service, Gestion de l’hôtel
Nous apprécions les commentaires, Réda.Nous sommes ravis que vous ayez passé un agréable séjour chez nous malgré nos prestations n'ayant pas dépassé vos attentes. Nous répondrons à vos préoccupations avec les membres appropriés de notre équipe à l'avenir.Nous espérons vous accueillir à nouveau bientôt pour une expérience plus positive.
par un voyageur
Publié le 14 août 2019 sur Expedia
The hotel is nice and calm - well located. Some equipments might need a little update (TV in particular). Thumbs up for the personnel - super friendly and professional.
Commentaires de Gestion de l’hôtel
20 août 2019 par Hammad, Gestion de l’hôtel
Dear Guest,
I want to personally thank you for choosing us while staying at the Houston Galleria area. Thank you for responding to the survey and providing such wonderful feedback on your stay. It is with feedback such as yours, that helps us maintain the highest level of comfort and service that you have come to expect and deserve from the Hyatt Place. The area of improvement that you have highlighted is noted and we thank you for bringing it to our attention. We all look forward to welcoming you back to the Hyatt Place Houston Galleria.
Thank you,
Hammad I
par un voyageur
Publié le 6 mars 2024
I didn't like that there was a fee for parking. If i pay yo stay at thevhotel, why should i pay yo park.
Commentaires de Gestion de l’hôtel
6 mars 2024 par Customer Service, Gestion de l’hôtel
Melanie, thank you for taking the time to share your views. Your opinion regarding the parking fee is duly noted and understood. While it is a standard practice in the industry especially in metropolitan areas, we appreciate your feedback as it assists us in evaluating guest concerns. It is our hope that the rest of your experience was satisfactory and we look forward to serving you better in the future.
par un voyageur
Publié le 4 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 mars 2024 par Customer Service, Gestion de l’hôtel
Arturo, it's delightful to know you had a great experience at Hyatt Place Houston Galleria. We appreciate your top-rating and hope to welcome you back soon.
par un voyageur
Muy bien servicio y atención del personal
Publié le 4 mars 2024 sur HotelsCommentaires de Gestion de l’hôtel
4 mars 2024 par Customer Service, Gestion de l’hôtel
Thanks for the perfect rating! We can't wait to see you again soon for another amazing experience at Hyatt Place Houston Galleria. Have a great day!
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Customer Service, Gestion de l’hôtel
We appreciate you sharing your concerns with us, Sabian.We regret to hear that you were dissatisfied with your recent visit. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
From valet parking to checking in, everything was easy and everyone was very nice.
Breakfast was great, and the rooms were clean, quiet, and the bed was comfortable.
Carry cash, and tip everyone that helps out. They deserve it.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Customer Service, Gestion de l’hôtel
Arthur, it's delightful to read about your positive experience at Hyatt Place Houston Galleria. We're thrilled you found the valet parking and check-in process to be smooth, and that our team members stood out with their friendly service. We take pride in our breakfast offerings, cleanly accommodations, and serene environment that contributed to your comfort. Thank you for recognizing the hard work of our team members with gratuities, your sentiment means a lot to them. We can't wait to welcome you back soon.
par un voyageur de Winter Garden
Publié le 23 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 févr. 2024 par Customer Service, Gestion de l’hôtel
Thanks for sharing this perfect rating, Brenda!We're thrilled to hear you enjoyed your stay at Hyatt Place Houston Galleria! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!
par un voyageur
Publié le 22 févr. 2024 sur Expedia
Great property, clean, valet did a efficient job, and the neighbourhood is safe.
Commentaires de Gestion de l’hôtel
7 mai 2024 par Customer Service, Gestion de l’hôtel
Darren Thomas, it's wonderful to know that your stay at Hyatt Place Houston Galleria met your expectations. We're delighted you appreciated the pristine condition of our property and found our valet service to be effective. You also noted the safety of our neighbourhood, which is indeed a priority for us. Thank you for your review, we're looking forward to welcoming you back.
