Note fondée sur 666 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,2 Service et personnel
2,8 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 mars 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Hello Christine, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES HOUSTON - HOBBY AIRPORT and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist
par un voyageur
Publié le 20 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 mars 2024 par Tianna RediResponse Specialist, Gestion de l’hôtel
Hello Jennifer, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Houston - Hobby Airport and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 15 mars 2024 sur Expedia
Only good thing it is around a lot of places
Commentaires de Gestion de l’hôtel
16 mars 2024 par Kamaria RediResponse Specialist, Gestion de l’hôtel
Dear Kendra,Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES HOUSTON - HOBBY AIRPORT. It's great to hear that you found our location to be convenient. However, I am sorry that your experience did not meet your expectations prompting your 2/5 score. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist
par un voyageur
Publié le 12 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 mars 2024 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Hello Crystal, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn & Suites Houston - Hobby Airport. We are sorry you had a less than satisfactory experience, prompting your 2/10 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 5 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 avr. 2024 par Tianna RediResponse Specialist, Gestion de l’hôtel
Hello Holguer, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Houston - Hobby Airport and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 4 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 mars 2024 par Kamaria RediResponse Specialist, Gestion de l’hôtel
Hello Traquana, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES HOUSTON - HOBBY AIRPORT and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management
par un voyageur
Publié le 2 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 janv. 2024 par Antonio,RediResponse Specialist, Gestion de l’hôtel
Hello Teflizzy, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES HOUSTON - HOBBY AIRPORT and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist
par un voyageur
Publié le 26 déc. 2023 sur Expedia
Muchas. Sucia hay no puende dormir con el bajo hay
Commentaires de Gestion de l’hôtel
26 déc. 2023 par Dannielle Rediresponse Specialist, Gestion de l’hôtel
Estimado Alvin,Gracias por tomarse el tiempo para compartir sus comentarios sobre su experiencia en el RED ROOF INN & SUITES HOUSTON - HOBBY AIRPORT. Apreciamos sinceramente sus comentarios y lamentamos mucho que no haya quedado satisfecho con su experiencia. Usted indicó que no estaba satisfecho con el estado de suciedad de la habitación. Tomaremos en consideración sus comentarios para realizar cambios que mejoren la experiencia de nuestros clientes. Sus comentarios son fundamentales mientras nos esforzamos por ofrecer una estadía limpia, cómoda y basada en valores a todos los huéspedes.Gracias nuevamente por publicar tu reseña. Espero que regrese a nuestro hotel o a cualquiera de nuestras otras ubicaciones de marca en el futuro.Sincerely,Red Roof Management
par un voyageur
Publié le 21 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
21 déc. 2023 par Toni-Ann RediResponse Specialist, Gestion de l’hôtel
Hello Lakeitha,Thank you for choosing to stay at our Red Roof. I appreciate your 4/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Red Roof Management
par un voyageur
Publié le 19 déc. 2023 sur Expedia
Loved it
Commentaires de Gestion de l’hôtel
19 déc. 2023 par Toni-Ann RediResponse Specialist, Gestion de l’hôtel
Dear Teflizzy,We're elated that your experience with us here at Red Roof Inn & Suites Houston - Hobby Airport resulted in your 5/5 score. It was a pleasure serving you. Feedback such as yours is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels, to provide a better stay.Sincerely,Red Roof Management
