Upon arriving for checkin, I was given a room number, and a key, itâs only one operational elevator for the entire hotel, which is a bit of inconvenience and wait time, got up to my assigned room just for another family to be in my room, telling me this is their assigned room, now, Iâm upset, Iâm lugging so many bags back down to the main floor, waiting for the elevator to arrive in this hot hotel, I informed the lady at the front desk that someone was in my room, she said with an attitude âthis is my first shift working alone, itâs not my fault, they arenât supposed to be in the roomâ I said âWell they are, now can I get a refund or another roomâ she called her manager, the manager provided myself with an upgraded room, and I was very pleased afterwards, but told the girl at the front desk, âshe has to check her attitudeâ
