Ratings based on 383 Guest Reviews
Hear it directly from our travellers
2.6 Room cleanliness
3.4 Service & staff
2.9 Room comfort
2.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 23, 2024
Great value clean rooms property is under renovations but the building and the grounds are outdated and in disrepair
Comment from Hotel Management
Apr. 25, 2024 by GM, Hotel Management
Thank you for your review we appreciate your feedback
by A traveller
Posted Apr. 19, 2024
Very nice size king room with a refrigerator and a microwave clean bedding and new sheets it is close to Huntsville airport by car but dont believe there is a shuttle
The lobby is big enough to have a small grille or cafe but instead they have coffee urns out most of the day and give you a to go breakfast bag...the pool was closed in April still and the grounds need alot or work and landscaping to look better but then again my nice king room was only $69 with taxes so Bravo it was a great stay to sleep overnight!!!!
Comment from Hotel Management
Apr. 25, 2024 by GM, Hotel Management
Thank you for your review. We just hired a new landscaper so hoping to see a drastic improvement. Pool will not be open until second week of May we will open same time as the local water park. Hope to see you again
by A traveller
Posted Mar. 11, 2024
The room I got was dirty and in disrepair. Only one light in the room worked beside the bathroom. Sheets didn’t look like they had been change from previous guest. Floors were visibly dirty and trash was on the floor behind the toilet and around the room. No toilet paper at all in the room. Ceiling above the shower had been patched and it was starting to come loose and sag. I had the room reserved for two days and didn’t bother staying the second. I’d rather sleep in my car
Comment from Hotel Management
Mar. 21, 2024 by GM, Hotel Management
Robert, I am sorry about your stay we appreciate your review good or bad it helps us to grow.
by A traveller
Posted Mar. 3, 2024 on Expedia
My room was dirty (everything) , smelled really bad
Comment from Hotel Management
Mar. 8, 2024 by GM, Hotel Management
Sorry your stay was so bad you decided to book extra nights with us. We hope you will return again and give us another try.
by A traveller
Posted Mar. 1, 2024 on Expedia
Do not stay here! This place is for someone looking for companionship for a couple of hours!!! This place is absolutely disgusting and horrible! They are sticking notes on multiple doors and deep clean bed!! Roaches in the room! Half drink soda was left in the fridge! Disgusting! Do not stay here! This place should be condemned! I’ve stated some pretty junky places, but this is the worst I’ve ever experienced!!!!
Comment from Hotel Management
Mar. 8, 2024 by GM, Hotel Management
Thank you for your review
by A traveller
Posted Feb. 25, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by GM, Hotel Management
Thank you for your review
by A traveller
Posted Feb. 23, 2024 on Expedia
Staff was nice and helpful. Maintenance replaced the smoke alarm that was going off in my room- they forgot to bring a trash can for the room. I killed 3 adult roaches crawling on the walls before I went to bed.
The morning coffee was fresh and I appreciated the tasty banana.
Renovation is going on in the building
Comment from Hotel Management
Feb. 23, 2024 by GM, Hotel Management
Betty, Thank you so much for the review, you were so sweet. Sorry about the Roaches we are actively working with pest control to rid the problem. We appreciate reviews so we are able to know what we do right and what we can do to make people happy.
by A traveller
Posted Feb. 22, 2024 on Hotels
Comment from Hotel Management
Mar. 8, 2024 by GM, Hotel Management
Thank you for your review, we hope to see you again soon.
by A traveller
Madison Inn
Posted Feb. 22, 2024 on HotelsMy stay has been pleasant. .The staff was great funny and friendly. Shout out to Shannon and Tisha
Comment from Hotel Management
Feb. 23, 2024 by GM, Hotel Management
Thank you so much for your review! We are happy your stay was pleasant and look forward to seeing you again.
by A traveller
Posted Feb. 19, 2024
I checked in 9 January and my rooms were only serviced 3 times. Things were stolen from my room. My neighbors got 40 channels on tv and I only got 7.
Comment from Hotel Management
Feb. 21, 2024 by Shannon, Hotel Management
Hi Mark. Thank you for your review.
