Note fondée sur 764 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,6 Service et personnel
3,1 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 août 2018 sur Hotels
Hôtel très bien et personnel accueillant ; dommage que l’hotel Ne propose pas de petit déjeuner...
Commentaires de Gestion de l’hôtel
4 sept. 2018 par Motel6 Huntsville TX, Gestion de l’hôtel
Thank you for choosing Motel 6. Your feed back is important to us.
par un voyageur
I’d stay again
Publié le 3 mars 2024 sur HotelsCheck-in was a breeze. It’s an old building so doors are quirky. However the staff was wonderful and patient while I learned the “tricks.” I’d stay again if I needed to. The grounds were neat and clean for the most part.
Commentaires de Gestion de l’hôtel
5 mars 2024 par Sophia CSR, Gestion de l’hôtel
Hi Darlene,Thank you for your feedback! We're glad to hear that your check-in process went smoothly and that you found our staff to be wonderful and patient. Your compliments about the cleanliness of our grounds are also appreciated. If there's anything else we can do to improve your experience in the future, please let us know. We hope to welcome you back again soon!
par un voyageur
Publié le 2 mars 2024 sur Hotels
Property said they our reservations but then once we arrived and checked in, they said they couldn’t accommodate our reservation. Tried to upcharge us. Stains on the bedding and couldn’t get into one of the rooms, ended up having to being refunded for one of the rooms.
Commentaires de Gestion de l’hôtel
5 mars 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We sincerely apologize for the inconvenience and frustration you experienced during your stay. Please know that we take your feedback seriously and will address these issues with our team to ensure they are resolved promptly. We appreciate your understanding and patience, and we hope to have the opportunity to regain your trust in the future.
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Front desk agent was the lady with tattoos very very helpful gave me n my sister a late check out n was very understanding thank you 🙏
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for your kind words! We're delighted to hear that our front desk agent provided you and your sister with excellent service during your stay. We're glad she could accommodate your request for a late check-out and that she was understanding of your needs. We'll be sure to pass along your appreciation to her, as recognition of outstanding service is always appreciated. We look forward to welcoming you back again in the future!
par un voyageur
Stay very far away.
Publié le 18 févr. 2024 sur HotelsCommentaires de Gestion de l’hôtel
19 févr. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,It is disheartening to see this rating. We would like to know more about your experience so we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
par un voyageur
Publié le 18 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
par un voyageur
Publié le 16 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 févr. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your wonderful rating. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
par un voyageur
Publié le 11 févr. 2024 sur Expedia
First room -room 155 In building number 2
Had roachs in it
Baby one up to adult
So I went to lobby and request another room
Gentlemen
Moved us to building number 1in front of hotel
It was better but the shower drain was clogged and runs in the floor
Was not a good experience
Won’t stay at this hotel again
Poor condition
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience. We take this quite seriously and will take appropriate steps. Thank you again for taking the time to share this experience and for your valuable business.
par un voyageur
Publié le 11 févr. 2024 sur Expedia
Property ok to lay your head no bells and whistles
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Providing the highest level of hospitality is our number one priority. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
par un voyageur
Publié le 5 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 févr. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
