Note fondée sur 173 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,4 Service et personnel
2,9 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Horrendous
Publié le 21 févr. 2024 sur HotelsWe booked early. We knew it wasn’t the Hilton but at least expected clean. when we got there we wasn’t sure so asked to look at the room. It was horrendous. Bedding was dirty bathroom tub had most of the porcelain was worn off. We asked to see another room and it was even worse. The over stuff cloth chair was so worn and dirty it looked like it should be sat out at the curb. Even with our room paid ahead with no refund…..we left.
Commentaires de Gestion de l’hôtel
3 mai 2024 par Ammy, Gestion de l’hôtel
Apologies for the problems you had faced, Linda! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.
par un voyageur
Publié le 22 janv. 2024 sur Expedia
Didn’t have toilet paper or towels in room wouldn’t stay warm.
Commentaires de Gestion de l’hôtel
3 mai 2024 par Ammy, Gestion de l’hôtel
Hi, we are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.
par un voyageur
Publié le 1 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 mai 2024 par Ammy, Gestion de l’hôtel
Hi, steven! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.
par un voyageur
Publié le 10 déc. 2023 sur Hotels
We always enjoy our stay when in town for stock shows! Clean rooms and friendly service
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Noah, Gestion de l’hôtel
Hi, Sharletan! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day. Regards, Noah
par un voyageur
Publié le 30 nov. 2023 sur Expedia
There were roaches all around and inside the property. When we got there the shower curtain and bedding were smelly and not clean. There were stains all over the mattress and pillows, we used our own bedding. Saw and smashed 30 cockroaches during our stay. The photos of the rooms are not accurate at all. Ice machine was broken and the front desk seemed unhappy when asked for some. Never received room service and there wasn’t a trash can in the room. Microwave on the floor.
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Noah, Gestion de l’hôtel
Sorry to hear this, Coral! Please consider the issue of cleanliness as an off case, as it is one of our highlights. Do give us a chance to host you again and we will make sure that you experience the comfort and hospitality we are known for. Regards, Noah
par un voyageur
Publié le 28 oct. 2023 sur Expedia
No fridge or microwave. The room was not at all like the photos online.
par un voyageur
Get what you pay for
Publié le 23 oct. 2023 sur HotelsThis motel is an economical place to stay. The walls and doors are thin and you can hear all outside noises. However it was a very clean room and was a place to stay for the night. Side note pet fee is $15.
par un voyageur de edmond
Publié le 23 oct. 2023
Very old and worn out property. Shady neighborhood.
Commentaires de Gestion de l’hôtel
5 déc. 2023 par Joey, Gestion de l’hôtel
Thank you so much for the positive rating, Donald! Thank you for sharing this with us, we have duly noted your feedback and we will strive for a better experience in the future. Regards, Joey
par un voyageur
Publié le 14 oct. 2023 sur Hotels
well on first of three nights the electric went out and was out from like 5pm to like 3 am. after that tv and cable didnt start to work. wifi was slow.
so basically i paid 200+$ for a three night stay and left at midnight on second night.
i dont think i should have paid for any night but the second one. but unfortunately no electric isn't their problem.
par un voyageur
Budget option for resting your head
Publié le 18 sept. 2023 sur HotelsNon-Smoking Single King, 2 guests, 1 night
GOOD:
-very kind staff
-affordable
-clear effort to revitalize the lobby and hotel room
-sheets were clean
-plenty of towels and washcloths
-mini fridge and microwave in room
-hand soap, body wash, and shampoo+conditioner dispensers on the walls
-sink outside of the water closet makes multiple guests with bathroom needs easier
-there's a TV (though we didn't use it) and a recliner (which we also didn't use)
-effective privacy curtains
-parking right out front
-electronic room keycard worked well
-mattress had an encasement (protective cover) to prevent bed bugs
-kind of a mud room/closet area in the corner of the bathroom with a space for shoes or luggage
BAD:
-not much in walking distance; nearest groceries are about 10 blocks
-pretty bad location; rough part of town and right off of a street with a lot of traffic including larger trucks
-definitely a little smear of something brown on the wall in the bathroom area
-the room smelled strongly of cleaning chemicals in spite of this
-air conditioning was functional, but set at 68F and probably only got the room to 72F
-small room, especially with the king bed in it
-very firm mattress with 3 pillows for the king size; that was fine for us but I'm not sure if they offer extras
-furniture was pretty beat up, but nothing broken or unusable
-the room was not fully repainted and instead patches were repainted with a different finish of paint, which didn't look great
Commentaires de Gestion de l’hôtel
13 oct. 2023 par Eva, Gestion de l’hôtel
Sincere Apologies, Guest! We are highly disappointed to see that our guest is not completely satisfied with our services. We promise to improve the services further and continue to make sure our valued guests are delighted. Regards, Eva
