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Sheraton Grand Incheon Hotel

5.0 star property
5-star luxury hotel near Songdo Central Park, connected to a shopping center

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Photo gallery for Sheraton Grand Incheon Hotel

Exterior
Park view
Indoor pool, open 6:30 AM to 9:30 PM, lifeguards on site
32-inch LCD TV with cable channels, TV
In-room dining

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
153, Convensia-daero, Yeonsu-gu, Incheon, 21998
  • Place, NC Cube Canal Walk
    ‪9 min walk‬
  • Place, Songdo Convensia Convention Center
    ‪12 min walk‬
  • Place, Songdo Central Park
    ‪14 min walk‬
  • Airport, Seoul (ICN-Incheon Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

8.6 out of 10
Excellent
(13 reviews)
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, City View

9.8 out of 10
Exceptional
(14 reviews)
  • 37 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Park View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Park View

9.0 out of 10
Wonderful
(9 reviews)
  • 37 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Park View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Park View

9.4 out of 10
Exceptional
(21 reviews)
  • 37 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, City View

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, City View

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(7 reviews)
  • 37 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 57 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Suite

Ambassador Suite

Ambassador Suite

  • 120 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 2 Double Beds, Park View

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 2 Double Beds, Park View

9.2 out of 10
Wonderful
(5 reviews)
  • 37 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Park View

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed, Park View

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

About the area

Incheon

Songdo stay.Within a 15-minute walk of this Songdo hotel, you'll find Songdo Convensia Convention Center and NC Cube Canal Walk. G-Tower and Tri-bowl are also within 2 miles (3 km).

What's nearby

  • NC Cube Canal Walk - 9 min walk - 0.8 km
  • Songdo Convensia Convention Center - 12 min walk - 1.0 km
  • Songdo Central Park - 14 min walk - 1.2 km
  • University of Incheon - 5 min drive - 2.1 km
  • Hyundai Premium Outlet Songdo - 5 min drive - 2.0 km

Getting around

  • University of Incheon Station - 9 min walk
  • Anyang Station - 22 min drive
  • Incheon Intl. Airport (ICN) - 24 min drive

Restaurants

  • ‪안스베이커리 - ‬1 min walk
  • ‪Sheraton Incheon Club Lounge - ‬2 min walk
  • ‪쉐라톤호텔 인천 피스트(Feast @ Sheraton Incheon Hotel) - ‬3 min walk
  • ‪머노까머나 (MANOKAMANA) - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Sheraton Grand Incheon Hotel

5-star luxury hotel near Songdo Central Park, connected to a shopping center
Sheraton Grand Incheon Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants and 2 coffee shops/cafes, as well as a grocery/convenience store. A 24-hour business center and 10 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5522 square feet (513 square meters) and includes conference space. A fitness center, spa services, and a terrace are also featured at the luxury Sheraton Grand Incheon Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Incheon hotel is smoke free.

  • 1 building
  • 321 guestrooms or units
  • 22 levels
  • 3 dining venues
  • 2 coffee shops
  • 5522 sq ft of conference space
  • 513 sq m of conference space
  • Built in 2009
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
Sheraton Grand Incheon Hotel offers 321 accommodations with safes and bathrobes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The Spa Hasta has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Extended parking on site (KRW 35,000 per week)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; KRW 52,000 for adults and KRW 26,000 for children
  • 2 coffee shops/cafes
  • 3 restaurants

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator (36 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access to the indoor swimming pool is available by reservation only. Guests can use the indoor pool once per night for a maximum of 2 hours per reservation. The pool will be closed on the third Monday of every month.
Disposable personal items, such as toothbrush, toothpaste, razors are available at the minibar (surcharge).

Access methods

Staffed front desk

Pets

  • Pets: KRW 70000 per pet, per night, plus a deposit of KRW 300000 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KRW 36300.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KRW 52000 for adults and KRW 26000 for children
  • Airport shuttle fee: KRW 132000 per vehicle (one-way, maximum occupancy 3)
  • Extended parking fee: KRW 35000 per week
  • Pet deposit: KRW 300000 per stay
  • Pet fee: KRW 70000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KRW 36300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property does not allow children under 19 years old to access the Club Lounge.
Pool access may be restricted during busy times from 2-6 PM.

We should mention

  • Pool access available from 6:30 AM to 9:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hotel Sheraton Incheon
Incheon Sheraton
Incheon Sheraton Hotel
Sheraton Hotel Incheon
Sheraton Incheon
Sheraton Incheon Hotel
Sheraton Grand Incheon Hotel
Sheraton Grand Incheon
Sheraton Incheon Hotel Incheon
Sheraton Grand Incheon Hotel Hotel
Sheraton Grand Incheon Hotel Incheon
Sheraton Grand Incheon Hotel Hotel Incheon

Sheraton Grand Incheon Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 672 out of 1000 reviews
Rating 8 - Good. 206 out of 1000 reviews
Rating 6 - Okay. 68 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Could walk to dinner and shopping. Very safe area.
Stayed 1 night in Sep 2025

10/10 Excellent

Yolanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very maintained facility
Stayed 2 nights in Sep 2025

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My room was always re-made late.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Great views. Convenient location. Friendly and helpful staff
Stayed 2 nights in Sep 2025

6/10 Okay

Janet, Broadbeach Waters

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was very poor. There was no bedside table on one side & the toilet seat was child size & round on a square toilet. The room was tired & worn. Not impressed for a Club king room. Very poor standard & not a 4 star hotel. Breakfast was terrible! What hotel does not have bacon on the menu. The only highlight apart from the lovely friendly staff was a great meal in the steak restaurant.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean and close to a beautiful park, shopping, and excellent dining.
Stayed 1 night in Sep 2025

8/10 Good

Michael

Stayed 3 nights in Aug 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of Songdo Central Park and the city skyline was amazing! Location and property were great too, and staff were very friendly. It was oddly challenging to get a bath towel for our child despite a phone call to reception but overall a great stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Yoon-Seong

Stayed 4 nights in Aug 2025

4/10 Poor

Zulpha

Stayed 1 night in May 2025

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Allan, Winnipeg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for a business traveller. Clean, quiet and comfortable.
Stayed 4 nights in Aug 2025

6/10 Okay

George, Port Moresby

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
They should not be charging early check in when as we don't have control over flight schedules. When they can easily check us early as indicated on our arrival date, for meeting, they ask for early check in fees.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gregory

Stayed 4 nights in Jul 2025

10/10 Excellent

Hyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good everything
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Stayed 2 nights in Jun 2025

10/10 Excellent

CLAUDIO

Stayed 3 nights in Jul 2025

10/10 Excellent

Eunkyung

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Hwayong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was deeply impressed by the kind service of the staff during the check-in process. The access to Central Park made it very suitable for a walk, and the view from the room was also excellent.
Stayed 2 nights in Jun 2025

10/10 Excellent

Min Jeong

Stayed 2 nights in Jun 2025

10/10 Excellent

Valeriya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. We stayed there for 1 night due to transit to another country. Right next to the park, very nice to take a stroll
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

sun ae

Liked: Amenities
I can feel aged for this hotel. Clean but old. Air conditioner is not strong enough.. we are moved other hotel. But duty manager was very helpful. Nice area .
Stayed 5 nights in Jun 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and up to date
Stayed 1 night in May 2025