Note fondée sur 922 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 mars 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
4 avr. 2024 par Alex - Front Office Manager, Gestion de l’hôtel
Hello Claudia,Thank you for your 5-Star review! We look forward to hosting you again in the near future and providing you with another exceptional experience.
par un voyageur
Publié le 18 mars 2024 sur Hotels
Hotel/ room was very clean. Bed was comfortable. In town for daughter’s volleyball tournament, so we pretty much just needed a place to bath and sleep, but everything was great. No issues.
Commentaires de Gestion de l’hôtel
4 avr. 2024 par Alex - Front Office Manager, Gestion de l’hôtel
Hello Joel,Thank you for taking the time to share your feedback, and I am so glad to see that you had an amazing stay with us! We look forward to providing you with another clean and comfortable stay during your next trip to Indy!
par un voyageur
Publié le 18 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 avr. 2024 par Alex - Front Office Manager, Gestion de l’hôtel
Hello Deanna,Thank you for your feedback. I am disappointed to hear that your experience with sub-par, as we always strive to provide 5-star experiences. I hope we have the opportunity to provide you with an improved experience during your next trip to the city.
par un voyageur
Publié le 16 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 juin 2024 par Alex - Front Office Manager, Gestion de l’hôtel
Hello Adam,Thank you for taking the time to leave us a review! I am so glad to see you enjoyed your stay, and we hope to have the opportunity to host you again in the future!
par un voyageur
Publié le 14 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 avr. 2024 par Alex - Front Office Manager, Gestion de l’hôtel
Hello Daniel,We appreciate your 10/10 review, and look forward to providing you with another great experience during your next visit to the Circle City!
par un voyageur
Publié le 11 mars 2024 sur Expedia
Property was nice. On-site breakfast too expensive for quality. Front desk staff seemed confused on the check in process and digital key didn't work.
Commentaires de Gestion de l’hôtel
4 avr. 2024 par Alex - Front Office Manager, Gestion de l’hôtel
Hello Amy,Thank you for sharing this amazing feedback with us! I am so glad to see you had an exceptional experience with us. Your critique regarding our front desk processes will be used to improve those services. We hope to have the opportunity to showcase the improvements and provide you with another 5-star experience in the near future.
par un voyageur
Publié le 11 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 avr. 2024 par Alex - Front Office Manager, Gestion de l’hôtel
Hello Robert,Thank you for your 10/10 review! So glad to see you had a fantastic experience with us. We look forward to welcoming you back and providing you with another amazing stay!
par un voyageur
Publié le 10 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 avr. 2024 par Alex - Front Office Manager, Gestion de l’hôtel
Hello,We appreciate you taking the time to leave us a 10-star review, and are so glad to see you had such an awesome experience during your stay with us. We look forward to providing you with another top-notch experience during your next trip to Indy!
par un voyageur
Publié le 10 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 avr. 2024 par Alex - Front Office Manager, Gestion de l’hôtel
Hello Scott,Thank you for sharing your 5-Star experience with us! We look forward to welcoming you back and providing you with another top-notch experience!
par un voyageur
Historic & clean, no real bar lounge
Publié le 10 mars 2024 sur HotelsBeautiful historic building downtown with friendly staff & clean facilities. Restaurant lounge downstairs with very limited hours, do not plan on nightcap (bar was closed when we left for evening at 5p and also did last call at 10p) or late brunch (closes after breakfast service ended at 11a). Very large room but strange layout had bathroom door opening into the the side of the mattress, just tight & awkward. King bed was comfortable but only 2 king sized pillows & 2 small throw pillow sized all of which were to small or flat to provide any support. Room was quiet with little to no noise from outside or nearby rooms/ hallway.
Commentaires de Gestion de l’hôtel
4 avr. 2024 par Alex - Front Office Manager, Gestion de l’hôtel
Hello Candice,Thank you for taking the time to share your feedback. We are always working on tailoring our services and amenities to meet our guest needs. As we move forward with improvements, we will use your suggestions do to just that. I hope we have the opportunity to showcase our improvements during your next visit to the city!
