Holiday Inn Indianapolis Carmel by IHG

3.5 star property
3.5-star hotel near Fashion Mall at Keystone

Choose dates to view prices

Photo gallery for Holiday Inn Indianapolis Carmel by IHG

Exterior
Indoor pool
Terrace/patio
Breakfast and dinner served
1 bedroom, premium bedding, pillowtop beds, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Gym

Explore the area

View in a map
251 East Pennsylvania Pkwy, Indianapolis, IN, 46280
  • Place, Fashion Mall at Keystone
    ‪4 min drive‬
  • Place, Dave & Buster's
    ‪6 min drive‬
  • Place, Butler University
    ‪12 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪40 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible (Mobility, Transfer Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Courtyard View

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 2 Double Beds, Courtyard View

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

7.8 out of 10
Good
(25 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Transfer Shower)

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

9.2 out of 10
Wonderful
(29 reviews)
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(48 reviews)
  • Sleeps 4
  • 1 King Bed

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About the area

Indianapolis

In entertainment district.You'll be within 6 miles (10 km) of Fashion Mall at Keystone and 9 miles (15 km) of Butler University. Also within 9 miles (15 km) are Dave & Buster's and Indiana State Fairgrounds.

What's nearby

  • Fashion Mall at Keystone - 4 min drive - 4.6 km
  • Dave & Buster's - 6 min drive - 8.5 km
  • Butler University - 12 min drive - 12.7 km
  • Indiana State Fairgrounds - 15 min drive - 13.6 km
  • Children's Museum of Indianapolis - 18 min drive - 17.4 km

Getting around

  • Indianapolis Station - 34 min drive
  • Indianapolis Intl. Airport (IND) - 34 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Dairy Queen - ‬4 min drive
  • ‪Circle K - ‬3 min drive
  • ‪Luciana’s - ‬4 min drive
  • ‪McAlister's Deli - ‬4 min drive

About this property

Holiday Inn Indianapolis Carmel by IHG

3.5-star hotel near Fashion Mall at Keystone
Holiday Inn Indianapolis Carmel by IHG offers its guests an indoor pool and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 2497 square feet (232 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Indianapolis Carmel by IHG. Self parking is free.

This 3.5-star Indianapolis hotel is smoke free.

  • 1 building
  • 171 guestrooms or units
  • 6 levels
  • 2497 sq ft of conference space
  • 232 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Indianapolis Carmel by IHG offers 171 accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Health club
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 5 to 15 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Indianapolis Carmel
Holiday Inn Indianapolis Carmel
Holiday Inn Indianapolis Carmel Hotel
Holiday Inn Carmel Hotel
Holiday Inn Carmel
Indianapolis Carmel By Ihg
Holiday Inn Indianapolis Carmel
Holiday Inn Indianapolis Carmel by IHG Hotel
Holiday Inn Indianapolis Carmel an IHG Hotel
Holiday Inn Indianapolis Carmel by IHG Indianapolis
Holiday Inn Indianapolis Carmel by IHG Hotel Indianapolis

Holiday Inn Indianapolis Carmel by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 525 out of 1003 reviews
Rating 8 - Good. 303 out of 1003 reviews
Rating 6 - Okay. 104 out of 1003 reviews
Rating 4 - Poor. 36 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Trina

Business traveller
Disliked: Property conditions & facilities, room comfort

Disappointing

Elevator didn’t work. Shower was clogged up. AC sounded like an idling truck. Breakfast area was nice only.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It appeared that only one elevator was working making access to the upper floors inconvenient.
Stayed 2 nights in Jun 2025

10/10 Excellent

beth

Stayed 1 night in Jun 2025

6/10 Okay

Krystle

Stayed 1 night in Jun 2025

10/10 Excellent

Steve, Taylorville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Carly

Stayed 1 night in Jun 2025

8/10 Good

Brad

Stayed 5 nights in Jun 2025

10/10 Excellent

Margaret, Dale

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, close to Highway.
Stayed 3 nights in Jun 2025

10/10 Excellent

DAVID, South Bend

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and easy. Friendly staff. A special shout out to Benjamin at the front desk …. Very kind. very efficient, excellent customer service …. hold on to that employee !
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay Staff was very polite and friendly Would stay again
Stayed 4 nights in Jun 2025

6/10 Okay

Rebecca

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
There is nothing around the hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Kimberly

Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Stayed 1 night in Jun 2025

6/10 Okay

Robert

Travelled with group
Disliked: Property conditions & facilities, room comfort
The bed was lumpy and old, the coffee maker didn't work for two days after reporting it two times, two lights didn't work in the room, the tissue ran out and never replaced, the cleaning staff slid a piece of paper under the door on two days at 7:15 AM stating they weren't going to clean the room and the cleaning staff woke me up at 6:45 on 3 days because they were so loud in the hallway.
Stayed 6 nights in May 2025

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were so friendly and helpful. The room was comfortable and clean, and I felt well taken care of. The location was also very convenient for me and easy to access. Thank you!
Stayed 3 nights in May 2025

10/10 Excellent

Ahmet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, safe area, friendly staff.
Stayed 1 night in May 2025

6/10 Okay

Daryn

Liked: Cleanliness
Hotel was good, but hot water in r
Stayed 2 nights in May 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

Joseph

Stayed 2 nights in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Marisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , nice hotel
Stayed 2 nights in May 2025

4/10 Poor

Hunter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stay was expensive for just one bed, and my whole party got sick after eating the oatmeal
Stayed 1 night in May 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Shawn

Stayed 3 nights in May 2025

10/10 Excellent

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Quiet,great location.
Stayed 2 nights in May 2025