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Stage 12 Hotel by Penz

4.0 star property
4-star hotel near Innsbruck Old Town Christmas Market, connected to a shopping center

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Photo gallery for Stage 12 Hotel by Penz

Double Room, Balcony, Mountain View | Terrace/patio
View from property
Bar (on property)
Double or Twin Room | View from room
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Maria Theresien Straße 12, Innsbruck, Tirol, 6020
  • Place, Maria Theresa Street
    ‪1 min walk‬
  • Place, Innsbruck Old Town Christmas Market
    ‪5 min walk‬
  • Place, Hofburg
    ‪5 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪6 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

8.6 out of 10
Excellent
(14 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double or Twin Room

Premium bedding, in-room safe, soundproofing, cribs/infant beds

Double or Twin Room

8.8 out of 10
Excellent
(8 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for City Double Room

City Double Room

City Double Room

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Panoramic Double Room

View from room

Panoramic Double Room

9.6 out of 10
Exceptional
(10 reviews)
  • 18 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Living area

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.0 out of 10
Wonderful
(7 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Double Room (no view)

Double Room (no view)

Double Room (no view)

9.4 out of 10
Exceptional
(6 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room (no view)

Triple Room (no view)

Triple Room (no view)

9.0 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double Room, Balcony, Mountain View

Double Room, Balcony, Mountain View | Terrace/patio

Double Room, Balcony, Mountain View

9.8 out of 10
Exceptional
(9 reviews)
  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

About the area

Innsbruck

City center retreat .With a stay at this Innsbruck City Centre hotel, you'll be steps from Anna's Column and Rathaus Galerien Shopping Centre. Maria Theresa Street and Hospital Church are also within half a mile (1 km).

What's nearby

  • Maria Theresa Street - 1 min walk - 0.0 km
  • Innsbruck Old Town Christmas Market - 5 min walk - 0.4 km
  • Golden Roof - 5 min walk - 0.4 km
  • Hofburg - 5 min walk - 0.4 km
  • Cathedral of St. James - 6 min walk - 0.6 km

Getting around

  • Innsbruck Central Station - 9 min walk
  • Innsbruck Technik Tram Stop - 12 min drive
  • Kranebitten Airport (INN) - 5 min drive

Restaurants

  • ‪Hard Rock Cafe Innsbruck - ‬1 min walk
  • ‪Gelateria Tomaselli - ‬2 min walk
  • ‪Cafe-Bar Magistrat - ‬1 min walk
  • ‪Manna Delikatessen Café - ‬1 min walk
  • ‪La Mara - ‬1 min walk

About this property

Stage 12 Hotel by Penz

4-star hotel near Innsbruck Old Town Christmas Market, connected to a shopping center
Stage 12 Hotel by Penz offers its guests a sauna and a fitness center. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. A terrace, a vending machine, and multilingual staff are also featured at Stage 12 Hotel by Penz.

This 4-star Innsbruck hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 6 levels
  • Built in 2017
  • Ski equipment storage
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
Stage 12 Hotel by Penz offers 120 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 16 per day)
  • Street parking available
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Gym
  • Sauna
  • Ski storage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Please note: Underground parking is available at Rathausgalerie car park, located at Fallmerayerstrasse 1, Level U1.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Nearby parking fee: EUR 16.00 per day (164 ft away)
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

STAGE 12 Hotel Innsbruck
STAGE 12 Hotel
Stage 12 Hotel Penz Innsbruck
Innsbruck Stage 12 Hotel by Penz Hotel
Hotel Stage 12 Hotel by Penz
Stage 12 Hotel by Penz Innsbruck
Stage 12 Hotel Penz
Stage 12 Penz Innsbruck
Stage 12 Penz
Hotel Stage 12 Hotel by Penz Innsbruck
STAGE 12
Stage 12 Hotel by Penz Hotel
Stage 12 Hotel by Penz Innsbruck
Stage 12 Hotel by Penz Hotel Innsbruck

Reviews

Stage 12 Hotel by Penz Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 596 out of 867 reviews
Rating 8 - Good. 195 out of 867 reviews
Rating 6 - Okay. 44 out of 867 reviews
Rating 4 - Poor. 21 out of 867 reviews
Rating 2 - Terrible. 11 out of 867 reviews

Reviews

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around!!!
Stayed 1 night in Aug 2025

4/10 Poor

jacob

Travelled with family
Disliked: Staff & service
Let’s start with the good : front desk staff was helpful and accommodating, hotel is clean, fragrant , bar on site , nice steam room and sauna and has a great location to walk around and see the sights. The bad : the bed feels like sleeping on wood covered with a sheet , the location is LOUD at night after 11pm till about 4 am music on the streets and this was a Tuesday , Bell tower nearby rings early 6am , we have a service dog , after check in and showing documents to front desk I was accosted daily by the cleaning staff asking me if my dog was a medical dog, on my second day of my stay the I believe the cleaning management while walking near me said “ewwwww that is a dog , you know we don’t take animals here, why do you have a dog with you” I told her she needed to bring things up with the hotel management. I personally won’t be returning unfortunately
Stayed 2 nights in Aug 2025

10/10 Excellent

MARVIN

Liked: Amenities
Central location just below the mountain range
Stayed 4 nights in Jul 2025

10/10 Excellent

Aga

Stayed 1 night in Jul 2025

8/10 Good

Lindel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the midst of all the hustle and bustle. It’s very easy to walk to many good restaurants and the bus stop is very close. We enjoyed our stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

FAHAD

Stayed 4 nights in Jul 2025

8/10 Good

Malorie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

JACOB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo trip.

Great, centally-located hotel. Very helpful and accomodating front desk staff, particularly for early check-in.
Stayed 5 nights in Jul 2025

10/10 Excellent

Charmaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect place to stay, right in the heart of Innsbruck! Easy location for taxis and buses. Not far from the train station. We had a room overlooking the plaza, it was very noisy at night and early morning, fortunately we had ear plugs! The view from the room was breathtaking!
View of the front of the hotel
View from the room
Closer look at the front of the hotel
Outdoor bar is very nice. Drinks are served with seasoned popcorn Try the Easy Lemon drink, refreshing!
Stayed 6 nights in Jun 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Jul 2025

10/10 Excellent

Freya

Stayed 2 nights in Jun 2025

10/10 Excellent

Brendon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel we our maps couldnt direct us to the hotel due to no car zones we called the hotel and the lady was very helpful to direct us into back of the hotel through parking lot great service
Stayed 1 night in Jul 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
We could look out at the bust shopping street from our room..
Stayed 1 night in Jun 2025

10/10 Excellent

Jacob

Stayed 1 night in Jun 2025

10/10 Excellent

Dylan

Stayed 4 nights in Jun 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful. Room was perfect for a one night stay in Innsbruck with our two young adult children. Great air conditioning too! Would stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

10/10 Excellent

marcos Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay . Excellent location and perfect breakfast!! Amazing!
Stayed 2 nights in Jun 2025

4/10 Poor

WU HSIUNG

Liked: Cleanliness, amenities, property conditions & facilities
Periodic loud mechanical noises that can be heard in some rooms at night, and some rooms’ windows are blocked by building in front. Otherwise, a good hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Mehdi, Houston

Stayed 2 nights in Jun 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Lee

Stayed 1 night in Jun 2025

10/10 Excellent

Jacqueline, Cypress

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location.
Stayed 2 nights in Jun 2025

8/10 Good

Benedict

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025