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Stage 12 Hotel by Penz

4.0 star property
4-star hotel in Innsbruck City Centre, connected to a shopping center

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Photo gallery for Stage 12 Hotel by Penz

Front of property
Bar (on property)
View from property
Double or Twin Room | View from room
Double Room, Balcony, Mountain View | Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Bar
  • Laundry

Explore the area

View in a map
Maria Theresien Straße 12, Innsbruck, Tirol, 6020
  • Place, Maria Theresa Street
    ‪1 min walk‬
  • Place, Innsbruck Old Town Christmas Market
    ‪5 min walk‬
  • Place, Hofburg
    ‪5 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪6 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

8.8 out of 10
Excellent
(15 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double or Twin Room

Premium bedding, in-room safe, soundproofing, cribs/infant beds

Double or Twin Room

8.8 out of 10
Excellent
(8 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for City Double Room

City Double Room

City Double Room

  • City view
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Panoramic Double Room

View from room

Panoramic Double Room

9.8 out of 10
Exceptional
(11 reviews)
  • Mountain view
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Living area

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.0 out of 10
Wonderful
(7 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Double Room (no view)

Double Room (no view)

Double Room (no view)

9.4 out of 10
Exceptional
(6 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room (no view)

Triple Room (no view)

Triple Room (no view)

9.0 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double Room, Balcony, Mountain View

Double Room, Balcony, Mountain View | Terrace/patio

Double Room, Balcony, Mountain View

9.6 out of 10
Exceptional
(10 reviews)
  • Mountain view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the area

Innsbruck

City center retreat .With a stay at this Innsbruck City Centre hotel, you'll be steps from Anna's Column and Kaufhaus Tyrol. Maria Theresa Street and City Tower are also within half a mile (1 km).

What's nearby

  • Maria Theresa Street - 1 min walk - 0.0 km
  • Innsbruck Old Town Christmas Market - 5 min walk - 0.4 km
  • Golden Roof - 5 min walk - 0.4 km
  • Hofburg - 5 min walk - 0.4 km
  • Court Church - 5 min walk - 0.4 km

Getting around

  • Innsbruck Central Station - 9 min walk
  • Innsbruck Technik Tram Stop - 12 min drive
  • Kranebitten Airport (INN) - 5 min drive

Restaurants

  • ‪Hard Rock Cafe Innsbruck - ‬1 min walk
  • ‪Gelateria Tomaselli - ‬2 min walk
  • ‪Manna Delikatessen Café - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Cafe-Bar Magistrat - ‬1 min walk

About this property

Stage 12 Hotel by Penz

4-star hotel in Innsbruck City Centre, connected to a shopping center
Stage 12 Hotel by Penz offers its guests a sauna and a fitness center. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. A terrace, a vending machine, and multilingual staff are also featured at Stage 12 Hotel by Penz.

This 4-star Innsbruck hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 6 levels
  • Built in 2017
  • Ski equipment storage
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
Stage 12 Hotel by Penz offers 120 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Similar properties

Bar (on property)
Altstadthotel Weisses Kreuz
Innsbruck City Centre
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.8 out of 5, Exceptional, 496 reviews
The price is CA $243
CA $280 total
includes taxes & fees
Apr 19 - Apr 20
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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 16 per day)
  • Street parking available
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Gym
  • Sauna
  • Ski storage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Please note: Underground parking is available at Rathausgalerie car park, located at Fallmerayerstrasse 1, Level U1.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Nearby parking fee: EUR 16.00 per day (164 ft away)
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

STAGE 12 Hotel Innsbruck
STAGE 12 Hotel
Stage 12 Hotel Penz Innsbruck
Innsbruck Stage 12 Hotel by Penz Hotel
Hotel Stage 12 Hotel by Penz
Stage 12 Hotel by Penz Innsbruck
Stage 12 Hotel Penz
Stage 12 Penz Innsbruck
Stage 12 Penz
Hotel Stage 12 Hotel by Penz Innsbruck
STAGE 12
Stage 12 Hotel by Penz Hotel
Stage 12 Hotel by Penz Innsbruck
Stage 12 Hotel by Penz Hotel Innsbruck

Frequently asked questions

How close is Stage 12 Hotel by Penz to the airport?

Stage 12 Hotel by Penz is 2.3 mi (5-min drive) away from the Kranebitten Airport (INN) airport, the closest popular airport to the property.

How much does it cost to stay at Stage 12 Hotel by Penz?

As of Apr 4, 2026, prices found for a 1-night stay for 2 adults at Stage 12 Hotel by Penz on Apr 16, 2026 start from CA $212, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Stage 12 Hotel by Penz have an airport shuttle?

Airport shuttle services are not available at Stage 12 Hotel by Penz.

Does Stage 12 Hotel by Penz offer free breakfast?

Free breakfast isn’t provided at Stage 12 Hotel by Penz, but buffet breakfast is offered for a fee of EUR 25 for adults and EUR 15 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Stage 12 Hotel by Penz?

No, there is no casino at this hotel, but Casino Innsbruck (6-min walk) and Casino Seefeld (20-min drive) are nearby.

What time is check-in at Stage 12 Hotel by Penz?

Check-in start time: 3 PM; Check-in end time: 10:00 PM.

Is there free parking at Stage 12 Hotel by Penz?

Free parking is not available at this hotel.

Does Stage 12 Hotel by Penz have a pool?

Stage 12 Hotel by Penz does not have a pool.

Does Stage 12 Hotel by Penz have a spa?

There are no spa services available at this hotel.

How close is Stage 12 Hotel by Penz to downtown Innsbruck?

Stage 12 Hotel by Penz is 0.1 mi away from Innsbruck.

Stage 12 Hotel by Penz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 637 out of 921 reviews
Rating 8 - Good. 201 out of 921 reviews
Rating 6 - Okay. 51 out of 921 reviews
Rating 4 - Poor. 21 out of 921 reviews
Rating 2 - Terrible. 11 out of 921 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Location is great
Stayed 4 nights in Feb 2026

8/10 Good

Samantha

Liked: Cleanliness, property conditions & facilities, room comfort
Great breakfast buffet, spacious rooms and great to have a washer and dryer accessible for guests, but unfortunately bar staff were quite rude. Albeit that, an overall a pleasant stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Aikaterini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great except the New Year's Eve dinner, which was overpriced and horrible.
Stayed 4 nights in Dec 2025

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 1 night in Jan 2026

6/10 Okay

Ralph

Travelled with family
Liked: Cleanliness, staff & service
Room superficially modern and clean and we liked the divan niche by the window. Breakfast buffet was also extremely generous and staff friendly. Location also fantastically convenient. Negatives were all yo do with housekeeping: shampoo dispensers in bathroom were not checked to see if they were empty, no milk supplied with the coffee a few cartons would have been nice, coffee/tea not restocked - I don’t expect to have to call reception for this sort of thing. Shower hose is so stiff that the shower head points into the wall unless you stuff paper into the holder.
Stayed 3 nights in Dec 2025

8/10 Good

Agata

Stayed 3 nights in Dec 2025

6/10 Okay

Seung Young

Stayed 2 nights in Dec 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Friendly staff. Excellent breakfast
Stayed 1 night in Dec 2025

8/10 Good

VENKATA MALLIKARJUNA RAO

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, Staff and Food
Stayed 3 nights in Dec 2025

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room and attentive staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Mansi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great! Would highly recommend staying here. It’s also in a very convenient location. Sauna is very nice. The staff is extremely helpful and massive kudos to the lady who was managing the night shift on her own.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jenna

Stayed 2 nights in Dec 2025

10/10 Excellent

Roderick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff very welcoming. Nice room. Good breakfast options.
Stayed 7 nights in Dec 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything great except the check in. Had to wait in line 35 minutes
Stayed 3 nights in Dec 2025

10/10 Excellent

Shwu Yng

Liked: Cleanliness, amenities
Excellent location and cleanliness of hotel is well maintained . The best breakfast buffet in Europe i ever had. Sad that we did get a room with the mountainous view .
Stayed 2 nights in Dec 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Greatest location, couldn’t have been closer to the centre. Lovely staff and good sized room. Great water pressure on the shower too which is rare these days. Definitely recommend and would 100% stay again
Stayed 3 nights in Dec 2025

10/10 Excellent

Nanda

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Healthy breakfast with a wide variety of fruits, multiple types of yoghurt and great options for vegetarians and omnivores alike. Kind and helpful staff, great location close to the mall, main square and an easy walk from the train station and congress centre.
Stayed 3 nights in Dec 2025

10/10 Excellent

Cathleen J, Carson City

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room, helpful staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel, friendly staff and excellent location to historic old town and Christmas markets. Three person room was small but comfortable. Used sauna and workout areas. Small but nice.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t have the breakfast so can’t comment but the hotel was amazing and great vfm
Stayed 1 night in Oct 2025

10/10 Excellent

Rileighrose

Stayed 2 nights in Sep 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This room has an outstanding view of the mountains. Also, we were able to use the free laundry (2 washers & 2 dryers) as we were on a long holiday. A 2+ night stay included a Welcome Pass that includes free use of the trains/trams/busses. This place is right in the heart of the Altstadt (Old Town) and Maria-Theresien-Straße.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gottfried

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

DMITRIY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get the room with the terrace and Mountain View. Worth it. The hotel is in an ideal location.
Stayed 3 nights in Oct 2025