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Essential by Dorint Interlaken

3.0 star property
3-star hotel in Central Interlaken

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Photo gallery for Essential by Dorint Interlaken

Superior Apartment (no A/C) - Annex Building
Junior Suite with 2 Terraces
Reception
Food and drink
Junior Suite with 2 Terraces

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
8-10 Rugenparkstrasse, Interlaken, 3800
  • Place, Alpine Garden
    ‪2 min walk‬
  • Place, Mystery Rooms
    ‪3 min walk‬
  • Place, Hoeheweg
    ‪6 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪44 min drive‬

Room options

View all photos for Essential Zimmer 14 m²

Essential Zimmer 14 m²

Essential Zimmer 14 m²

8.2 out of 10
Very good
(23 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

9.4 out of 10
Exceptional
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Zimmer 14 m²

Superior Zimmer 14 m²

Superior Zimmer 14 m²

8.8 out of 10
Excellent
(20 reviews)
  • 14 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Patio

Junior Suite, Patio

Junior Suite, Patio

9.4 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Junior Suite with 2 Terraces

Junior Suite with 2 Terraces

Junior Suite with 2 Terraces

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Essential Apartment (no A/C) - Annex Building

Essential Apartment (no A/C) - Annex Building

Essential Apartment (no A/C) - Annex Building

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Comfort Apartment (no A/C) - Annex Building

Comfort Apartment (no A/C) - Annex Building

Comfort Apartment (no A/C) - Annex Building

10.0 out of 10
Exceptional
(5 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Superior Apartment (no A/C) - Annex Building

Superior Apartment (no A/C) - Annex Building

Superior Apartment (no A/C) - Annex Building

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

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About the area

Interlaken

Central Interlaken stay.A stay at this Central Interlaken hotel places you steps from Alpine Garden and within a 5-minute walk of Mystery Rooms. Hoeheweg and Kunsthaus Interlaken are also within half a mile (1 km).

What's nearby

  • Alpine Garden - 2 min walk - 0.2 km
  • Mystery Rooms - 3 min walk - 0.3 km
  • Hoeheweg - 6 min walk - 0.6 km
  • Kunsthaus Interlaken - 6 min walk - 0.6 km
  • Interlaken Casino - 13 min walk - 1.1 km

Getting around

  • Interlaken West Station - 1 min walk
  • Bern (BRN-Belp) - 41 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Bebbis Restaurants - ‬3 min walk
  • ‪Pizpaz - ‬6 min walk
  • ‪Café Runft - ‬1 min walk
  • ‪X-Port West - ‬3 min walk

About this property

Essential by Dorint Interlaken

3-star hotel in Central Interlaken
Essential by Dorint Interlaken offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Parking is available for a fee.

This 3-star Interlaken hotel is smoke free.

  • 1 building
  • 115 guestrooms or units
  • 4 levels
  • Built in 2024
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
Essential by Dorint Interlaken offers 115 accommodations, which are accessible via exterior corridors and feature espresso makers and hair dryers. Each accommodation is individually decorated. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and complimentary toiletries. This Interlaken hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CHF 28 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 26 for adults and CHF 13 for children
  • A bar/lounge

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker

More

  • Access via exterior corridors
  • Heating
  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The listed general deposit applies only to bookings in the following room types: Comfort Apartment (no A/C) - Annex Building; Essential Apartment (no A/C) - Annex Building; Superior Apartment (no A/C) - Annex Building.

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per stay
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 300 per accommodation, per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

The listed general deposit applies only to bookings in the following room types: Comfort Apartment (no A/C) - Annex Building; Essential Apartment (no A/C) - Annex Building; Superior Apartment (no A/C) - Annex Building.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 26 for adults and CHF 13 for children
  • Covered self parking fee: CHF 28 per night
  • Pet fee: CHF 25 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Essential by Dorint Interlaken Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 301 out of 449 reviews
Rating 8 - Good. 81 out of 449 reviews
Rating 6 - Okay. 50 out of 449 reviews
Rating 4 - Poor. 8 out of 449 reviews
Rating 2 - Terrible. 9 out of 449 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sightseeing

Great hotel based at the end of the platform at Interlaken west station, great base to hop on a train to Interlaken ost for connections to lauterbrunnen and Grindelwald , great hotel bar. Staff were excellent, definitely one for a future stop
View from the room window
Stayed 3 nights in Sep 2025

6/10 Okay

Abdi, Denver

Travelled with partner
Overpriced ! Average hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Jeroen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Bela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location
Stayed 3 nights in Aug 2025

10/10 Excellent

senthil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Aug 2025

10/10 Excellent

Jie

Stayed 2 nights in Aug 2025

2/10 Terrible

Brent

Stayed 4 nights in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in town with underground parking. Wonderful, helpful staff. Client in room despite being next door to train station.
Stayed 3 nights in Aug 2025

4/10 Poor

Tina

Travelled with family
Disliked: Cleanliness, staff & service
⭐ 2/10 – Very Disappointing Stay I rarely write negative reviews, but this hotel experience was truly disappointing. Our room was directly above the train tracks, and when I asked politely to move to a higher floor, the reception staff brushed me off without a smile. They claimed all rooms were occupied, yet the Expedia app showed multiple available rooms in the same category. To make matters worse, when I mentioned the loud train noise, the 2 lady receptionists ant night insisted it was “not possible” to hear it, which felt dismissive and insulting. I didn’t know that accusing customers lying is part of the service. (I have recorded the noises on videos of the management team wants to hear them) The room was also very dusty, adding to the discomfort. On the bright side, the complimentary breakfast was wonderful, with plenty of variety, and the gentleman at reception during the day was kind and professional. Unfortunately, the unhelpful staff, noise, and lack of honesty overshadowed these positives, and I cannot recommend this hotel.
Stayed 1 night in Aug 2025

8/10 Good

Ruiyi

Travelled with partner
Liked: Staff & service
The hotel is right next to Interlaken West station, so it’s very convenient for trains and buses. The staff were friendly and helpful. But the hotel doesn’t provide toothbrush, toothpaste, or slippers. The sink in my room drained slowly, and there was no tea kettle. Still, it’s a good place to stay in Interlaken and a pretty good deal overall.
Stayed 3 nights in Aug 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to train station, super convenient. Super clean, modern, spacious. Friendly staff. Only thing is AC did not make it as cool as I would’ve liked.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dhial

Stayed 4 nights in Aug 2025

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and excellent service
Stayed 4 nights in Aug 2025

10/10 Excellent

Falguni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Conveniently located
Stayed 3 nights in Aug 2025

10/10 Excellent

Leandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its the most convenient hotel. Literally right next to train station, Interlaken West. Staff is very friendly and accomodating. Place is very clean and quiet due to soundproof glass windows. I cant even hear the train pass by. Breakfast is simple and perfect. Great hotel for tourists.
Stayed 4 nights in Aug 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re staying in Interlaken and plan on sight seeing in the surrounding areas, I’d highly recommend staying here. The Interlaken West train station platform is literally right outside one of the hotel doors. Our room was facing the train station and we could barely hear it when trains came through. The hotel views are amazing. And the breakfast was excellent - with lots of options. Beds were comfortable but pillows were pretty terrible - super thin and were very warm. The rooms have AC but it’s not super effective. It also resets to the baseline temperature every time you leave your room. I recommend not taking a hot shower before bed unless you want the room to be warm for a while. Overall, highly recommend based on some of the other, more dated, options in the area.
Stayed 3 nights in Aug 2025

8/10 Good

Rajiv

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good rooms and facilities
Stayed 2 nights in Jun 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

The location is on the West side of town so you do have to take a short train ride to Ost station each time you travel. Even though it’s next to the train station, we did not hear it at all! It was quiet, comfortable and the staff was very helpful. The breakfast is good and it’s nice to have grocery store across the street.
Stayed 2 nights in Aug 2025

10/10 Excellent

Vikas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dorint Essential - Interlaken West: Super stay

Perfect place to enjoy a vacation for myself and my two teenage kids. Spacious apartment right next to Interlaken West station which was surprisngly noise free (with windows closed). Great scenery, super location, very attentive service and great breakfast.
Stayed 4 nights in Jul 2025

6/10 Okay

Surekha

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Very dusty and small rooms
Stayed 4 nights in Aug 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location right by train terminal. Nice, elegant rooms, though a bit small. Helpful staff. Fantastic breakfast.
Stayed 2 nights in Aug 2025

8/10 Good

Waqas

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Excellent location - on Interlaken west station

Neat rooms, good breakfast - only thing to mention didn’t have proper AC in the rooms and it was upto 30 degrees while we were there
Stayed 3 nights in Aug 2025

10/10 Excellent

Biraju

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and convenient. Middle of the city.
Stayed 5 nights in Aug 2025

6/10 Okay

Greg, Jerome

Travelled with family
Liked: Cleanliness, staff & service
The air conditioning does not work well, room does not cool off. No phone or iron in the room. Breakfast is good and it is in an excellent location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Hina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for the train station
Stayed 3 nights in Jul 2025