See all properties

Hotel Metropole Interlaken

4.0 star property
4-star spa hotel near Lake Brienz

Choose dates to view prices

Photo gallery for Hotel Metropole Interlaken

Lobby sitting area
Business centre
Double Room Queen Size Deluxe (7th to 14th floor)
Double Room Twin Deluxe (7th to 14th floor)
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Gym
  • Breakfast available

Explore the area

View in a map
Hoheweg 37, Interlaken, BE, 3800
  • Place, Hoeheweg
    ‪2 min walk‬
  • Place, Interlaken Casino
    ‪5 min walk‬
  • Place, Mystery Rooms
    ‪9 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪46 min drive‬

Room options

View all photos for Double Room Queensize Standard (1st to 6th floor)

Double Room Queensize Standard (1st to 6th floor)

Double Room Queensize Standard (1st to 6th floor)

9.0 out of 10
Wonderful
(4 reviews)
  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Single room (7th to 14th floor)

Deluxe Single room (7th to 14th floor)

Deluxe Single room (7th to 14th floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Queen Size Deluxe (7th to 14th floor)

Double Room Queen Size Deluxe (7th to 14th floor)

Double Room Queen Size Deluxe (7th to 14th floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Twin Deluxe (7th to 14th floor)

Double Room Twin Deluxe (7th to 14th floor)

Double Room Twin Deluxe (7th to 14th floor)

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double room Twin without balcony

Double room Twin without balcony

Double room Twin without balcony

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room (1st to 6th floor)

Standard Single Room (1st to 6th floor)

Standard Single Room (1st to 6th floor)

8.0 out of 10
Very good
(4 reviews)
  • 16 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Twin Standard (1st to 6th floor)

Double Room Twin Standard (1st to 6th floor)

Double Room Twin Standard (1st to 6th floor)

9.2 out of 10
Wonderful
(10 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

About the area

Interlaken

Central Interlaken getaway .With a stay at this Central Interlaken hotel, you'll be steps from Hoeheweg and Kunsthaus Interlaken. Höhematte Park and Interlaken Casino are also within half a mile (1 km).

What's nearby

  • Hoeheweg - 2 min walk - 0.2 km
  • Interlaken Casino - 5 min walk - 0.4 km
  • Alpine Garden - 8 min walk - 0.7 km
  • Mystery Rooms - 9 min walk - 0.8 km
  • Interlaken Ost Ferry Terminal - 14 min walk - 1.2 km

Getting around

  • Interlaken West Station - 7 min walk
  • Geneva International Airport (GVA) - 132 min drive

Restaurants

  • ‪Vicoria Terrasse - ‬1 min walk
  • ‪Hooters - ‬2 min walk
  • ‪Sapori - ‬2 min walk
  • ‪Schuh - Grand Restaurant - ‬1 min walk
  • ‪Hüsi Bierhaus - ‬2 min walk

About this property

Hotel Metropole Interlaken

4-star spa hotel near Lake Brienz
Hotel Metropole Interlaken offers its guests a full-service spa, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Spa services, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Metropole Interlaken. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Interlaken hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 14 levels
  • Meeting rooms
  • Built in 1971
  • Deli
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Metropole Interlaken offers 96 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include slippers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Similar properties

Superior Apartment (no A/C) - Annex Building
Essential by Dorint Interlaken
  • Pet-friendly
  • Free WiFi
  • Breakfast available
  • Parking available
4.5 out of 5, Wonderful, 429 reviews
The price is CA $287
CA $310 total
includes taxes & fees
Dec 11 - Dec 12
Essential by Dorint Interlaken

Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up shuttle
  • Covered self parking on site (CHF 16 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CHF 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from October 27 2025 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CHF 15.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 70.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 25 per person
  • Covered self parking fee: CHF 16 per night
  • Pet fee: CHF 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Metropole Interlaken
Metropole Interlaken Hotel
Metropole Swiss Quality
Metropole Swiss Quality Hotel
Metropole Swiss Quality Hotel Interlaken
Metropole Swiss Quality Interlaken
Metropole Swiss Quality Interlaken Hotel
Swiss Quality Hotel Interlaken
Swiss Quality Hotel Metropole
Swiss Quality Metropole
Metropole Interlaken
Hotel Metropole Interlaken Hotel
Hotel Metropole Interlaken Interlaken
Metropole Swiss Quality Interlaken Hotel
Hotel Metropole Interlaken Hotel Interlaken

Reviews

Hotel Metropole Interlaken Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 186 out of 436 reviews
Rating 8 - Good. 141 out of 436 reviews
Rating 6 - Okay. 62 out of 436 reviews
Rating 4 - Poor. 34 out of 436 reviews
Rating 2 - Terrible. 13 out of 436 reviews

Reviews

4/10 Poor

Shanti

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel location is central and convenient , 5 mins walk to the train station. Room amenities are disappointing and limited. Rooms : No air con, no coffee/tea facilities, no ironing facilities- have to go the 3rd floor for all these. It’s a dated property , not worth the money
Stayed 3 nights in Aug 2025

10/10 Excellent

Jessie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the Queen Deluxe rooms on the 7th to 14th floor. Our jaws literally dropped as we entered and saw the incredible view of the Jungfrau from our balcony. It was breathe taking. The room was very spacious, recently updated, modern, and clean. We found the beds to be comfy. There’s no AC here, but a tower fan was provided and we stayed comfortable with that and leaving the sliding door open to catch the mountain breeze. (Mid July) The balcony is completely private - enjoy the views of the distant mountains and the green space below. Location is central and the upper floors take advantage of being one of the only high rise buildings in Interlaken. Elevators require room keys to use which added extra safety for such a busy city. (Although we never felt unsafe anywhere in Interlaken). There’s a lounge with a tap for filling water bottles and a machine for coffee and tea. The desk staff were incredibly friendly. We stored our luggage prior to check in, they brought our bags up after check in, and at check out they gave us bottled waters. Honestly, my only negative experience here was that the coffee from the lounge machine was not good.
Queen Deluxe Room
13th Floor balcony
Stayed 2 nights in Jul 2025

10/10 Excellent

david, Chino Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and updated rooms
Stayed 1 night in Jul 2025

8/10 Good

Tarun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, no AC can make it a bit hot
Stayed 2 nights in Jul 2025

10/10 Excellent

Afshan, Luton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have just returned from Switzerland after staying 2 nights at the hotel end of last week. Checkin and checkout were both very quick and efficient and the staff were wonderful especially at checkin. Maryam at reception was very helpful. We had arrived very early but wanted to leave our luggage and get on with our site seeing. She stored our luggage, checked us in and gave us maps and tips of what we could do in the area. We were on the 6th floor and our room had a balcony with great views of Jungfrau. Spacious rooms with comfortable beds. Really good shower. There’s a bus outside the hotel no 21 that can take you to the Interlaken ost if you don’t want to walk in the heat. I highly recommend this hotel and will certainly stay there again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Anjana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. We had a mountain view room with a balcony and it was stunning!
Stayed 2 nights in Jul 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was incredible and the views were fantastic. Staff were also very friendly and helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

Hayat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View is amazing Staff and service were impeccable Room very clean Highly recommended
Stayed 2 nights in Jun 2025

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff, great views from the balcony! Hotel has no AC! A fan is provided but they really need AC!!
Stayed 1 night in Jun 2025

10/10 Excellent

Clare

Liked: Cleanliness, property conditions & facilities
Amazing location, great views from rooftop restaurant as well as from our rooms balcony. Clean rooms, friendly staff. Would definitely stay again!
Stayed 1 night in Jun 2025

4/10 Poor

Silvia

Stayed 3 nights in May 2025

6/10 Okay

THAN HTAIK

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Manager or perhaps, the owner is friendly. Walking distance like 3 to 5 minutes from the shopping area. Lift is super ancient and the room with lounge smelled and had to moved to another smaller room. Again, only convenient is the option.
Stayed 1 night in May 2025

10/10 Excellent

????

Stayed 1 night in May 2025

8/10 Good

Paul

Stayed 1 night in May 2025

10/10 Excellent

Gar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viva Las Interlaken!

Everyone at the Metropole hotel (and throughout the community for that matter) was super kind and helpful. The structure reminds me of the Nakatomi Tower with its modernity and charm. Unfortunately, I don’t see Hans Gruber anywhere … But it warmed my heart as many people sounded like him! The Metropole is centrally located amongst all the action! From our 7th floor balcony my son was able to see his mom descend from the sky from a paraglider! What an amazing view of the city, mountains, and incoming paragliders! Later, our son also took the leap - Paragliding with the company, Alpin Air was absolutely the best!. Later, our family enjoyed making chocolate and (our 3 minute walk) to the Funky Chocolate Club! In the evening, after everyone settled down, I enjoyed walking to the nearby casino… Can you say Viva Las Interlaken! Everyone was so considerate. I would like to recognize Barbara for going out of her way to make our first impressions of the hotel super positive. There is so much to do in Interlaken. Plus, busses and trains are very close to take day trips if you like (we also went to Lucern). Would definitely stay at the Metropole again!!!
Stayed 2 nights in Mar 2025

4/10 Poor

Skylar

Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was recently renovated with a lot of space and a large closet/storage option for large luggage. Beautiful Mountain View from room with a large balcony. Lobby a little outdated compared to the rooms. Nice, welcoming bartender at the bar downstairs.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dyana

Liked: Staff & service, amenities, property conditions & facilities
The only thing negative I can say is that the hotel held an event at my time of stay, and every floor smelled like cigarettes. Our room that night smelled like crazy. But amazing hotel, amazing staff, amazing views and an amazing time.
Stayed 2 nights in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

levee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding!

A surprisingly great hotel for the price. A beautiful panoramic view of the mountains. Very nice upgraded room with paragliders passing by. LoL. Great hospitality too. Service with a smile really makes a trip that much better. Definitely one of the easier hotels to find in the area. Close to everything. Wish I could stay longer.
Stayed 1 night in Nov 2024

10/10 Excellent

SUNDAY, BAKERSFIELD

Stayed 1 night in Nov 2024

8/10 Good

FAISAL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Marci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t overlook this hotel it’s great

Last min booking hotel was great rooms were very clean bed was comfortable and incredible views
Stayed 2 nights in Nov 2024

2/10 Terrible

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024