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The Guesthouse by the Hey Hotel

3.0 star property
3-star hotel near Lake Brienz, connected to a rail/subway station

Choose dates to view prices

Photo gallery for The Guesthouse by the Hey Hotel

Superior Double Room
Standard Double Room | Bathroom
Superior Double Room
Standard Double Room
Superior Double Room
Reviews
7.4

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • Business servicesBusiness servicesBusiness services

Explore the area

Map
Höheweg 7, Interlaken, 3800
  • Popular LocationInterlaken Casino7 min walk
  • Popular LocationMystery Rooms9 min walk
  • Popular LocationInterlaken Ost Ferry Terminal16 min walk
  • AirportBern (BRN-Belp)43 min drive

Room options

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Property grounds
Hotel Derby Interlaken - Action & Relax Hub
Breakfast included
Pet-friendly
Air conditioning
Parking available
4.2 out of 5, Very good, (463)
The price is CA $366
per night
CA $398 total
includes taxes & fees
26 May - 27 May
Hotel Derby Interlaken - Action & Relax Hub

About the area

Interlaken

Central Interlaken stay.With a stay at this Central Interlaken hotel, you'll be steps from Hoeheweg and Kunsthaus Interlaken. Kletterhalle Interlaken and Alpine Garden are also within half a mile (1 km).

What's nearby

  • Hoeheweg - 1 min walk
  • Alpine Garden - 6 min walk
  • Interlaken Casino - 7 min walk
  • Mystery Rooms - 9 min walk
  • Interlaken Ost Ferry Terminal - 16 min walk

Getting around

  • Interlaken West Station - 6 min walk
  • Bern (BRN-Belp) - 42 min drive

Restaurants

  • Grand Café Restaurant und Confiserie Schuh - 2 min walk
  • Hüsi Bierhaus - 1 min walk
  • McDonald's - 2 min walk
  • Funky Chocolate Club Switzerland - 2 min walk
  • Azzurra Bar Gelateria - 2 min walk

About this property

The Guesthouse by the Hey Hotel

3-star hotel near Lake Brienz, connected to a rail/subway station
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 3 meeting rooms available. Ski storage, tour/ticket assistance, and a front-desk safe are also featured at The Guesthouse by the Hey Hotel.

This 3-star Interlaken hotel is smoke free.

  • 60 guestrooms or units
  • Ski lift tickets
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Guesthouse by the Hey Hotel offers 60 accommodations with safes and fans. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Bathrooms include bathtubs or showers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, French, German, Spanish

Property amenities

Family friendly

  • Highchair
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 7 ft (CHF 15 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: CHF 25 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Shopping mall

Accessibility

  • This property does not have elevators

Room amenities

Bedroom

  • Bed sheets
  • Fan
  • Heating

Bathroom

  • Bathtub or shower
  • Towels

Food and drink

  • Electric kettle

More

  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

The check-in location differs from the property location; to check in, go to Höheweg 7, 3800 Interlaken
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 100 per accommodation, per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 25 per person
  • Nearby parking fee: CHF 15 per day(7 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Property is also known as

The Guesthouse By The Hey
The Hey Hotel Guest House
The Guesthouse by the Hey Hotel Hotel
The Guesthouse by the Hey Hotel Interlaken
The Guesthouse by the Hey Hotel Hotel Interlaken

The Guesthouse by the Hey Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 36 out of 109 reviews" "
Rating 8 - Good. 36 out of 109 reviews" "
Rating 6 - Okay. 13 out of 109 reviews" "
Rating 4 - Poor. 15 out of 109 reviews" "
Rating 2 - Terrible. 9 out of 109 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Natarajan Rajesh

Travelled with family
The Hey
It was just ok, nothing great
Stayed 2 nights in Dec 2023

8/10 Good

Siqiao

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Varun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Peachy Jane

Liked: Cleanliness
Centrally located
Stayed 3 nights in Oct 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Oct 2023

4/10 Poor

Arlene

Disliked: Staff & service, amenities, property conditions & facilities
Can’t complain with location but the guest house is above the Indian Restaurant so the food smell goes to our room, there is no vent so if u open the window, right below our room is an alley where waiters and guests smoke and again, smoke and chatter go straight to our room. The room is bright but need some TLC.
Stayed 1 night in Oct 2023

6/10 Okay

elisabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple accommodations. Fun for th 13 year old to sleep up in the loft area….
Stayed 1 night in Oct 2023

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and location.
In booking our stay in Interlaken, it was really important for us to be conscious of price. Ultimately, we chose to stay at the Hey Hotel Guest House for that reason- understanding that we may give up some comforts in order to get a decent price. We were pleasantly surprised by our stay, especially given that the price was one of the best in the area. Our check in process was smooth, quick, and easy. We were given a locked area to store our luggage before we were able to access our room. The Hey Hotel and the Guest House are very conveniently located- about a 5 minute walk from Interlaken West train station, and a 12 minute walk from Interlaken Ost train station, as well as directly off of the main street, near a lovely park, by plenty of shopping, near the entrance to Harder Kulm funicular, but tucked away just enough to be quiet. The Guest House was very clean and quiet, we say maybe only 1 other guest while we were there. There was no air conditioning (which we knew ahead of time) but a fan was provided which kept us cool overnight. There was a strong wifi connection as well. The bathroom was lovely, although the door did not close, and there was not a mini fridge. Ultimately, a stay at the Hey Hotel Guest House provides a nice balance of convenience, walkability, and price. It is a no-frills stay but certainly provides all the basic necessities to remain comfortable.
Stayed 2 nights in Oct 2023

2/10 Terrible

Mircea

Disliked: Amenities, property conditions & facilities
I would avoid booking the guest house. I had a room on the 4 th floor. i did not expect a luxury room, I was aware of the limited and summary furnishings but I wish I knew that there is no way to set a temperature in the room. There was no fresh air to breathe, it felt very warm, the ceiling window cannot be opened, there is only a plug in air fan that can be used to move the air but there is no source of fresh air at all.
Stayed 1 night in Sep 2023