Note fondée sur 205 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
4,8 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 mars 2024 sur Expedia
Great place at Ranier, close to the national park.
Commentaires de Gestion de l’hôtel
12 mars 2024 par Cantilever Distillery + Hotel, Gestion de l’hôtel
Thank you so much for your 5-star review. We are delighted that you enjoyed your stay and we appreciate your feedback. We hope to see you again very soon.
par un voyageur
Publié le 10 mars 2024 sur Hotels
A great hotel with amazing staff and enjoyable cocktails. We enjoyed are stay for the weekend. Only downfall was we forgot our swimsuits for the rooftop hot tub
Commentaires de Gestion de l’hôtel
12 mars 2024 par Cantilever Distillery + Hotel, Gestion de l’hôtel
We appreciate your wonderful review, making note of our friendly staff and enjoyable cocktails. We are so glad you noticed and took time to let others know about your stay. We look forward to your next visit. Thank you!
par un voyageur
Publié le 4 mars 2024 sur Expedia
It was great but it don’t make sense that I had to pay again just so they can possibly pay for if you mess up there room but when the tv don’t work and u almost get locked out of your room because it don’t go thru even tho I already paid thru somewhere else. Maybe next time don’t treat your clients like thieves don’t nobody want no 35$ soaps nor does any wnna take ur glasses or the “tv off the wall” as the guy up front said I will never be staying here again hopefully you make it easier for younger people to be at ease!
Commentaires de Gestion de l’hôtel
7 mars 2024 par Cantilever Distillery + Hotel, Gestion de l’hôtel
Thank you for your feedback and we apologize that your personal card was authorized for the amount of the stay. Normally on prepaid reservations we DO take a personal card on arrival, but it is just for us to have on file and not authorized for the stay amount. This way if a guest decides to put purchases from the cocktail lounge or breakfast bar directly to the room, the payment covered. And it is true that we have to protect ourselves in the event someone does damage a room. We believe this is customary for most hotels. We did not mean to make you feel like a thief. Again, please accept our apology for your card being authorized in error. We will address this with the team. We appreciate that you stayed with us and please reach out to us directly if we can better serve you on this matter.
par un voyageur
Publié le 26 févr. 2024 sur Expedia
This facility was first class. This time of the year local dining options were very limited. However, the hotel restaurant was outstanding. I highly recommend this hotel.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Cantilever Distillery + Hotel, Gestion de l’hôtel
Thank you Richard. We are delighted to hear that you enjoyed your stay and that your dinner was outstanding. We appreciate you recommending us to others as well. We look forward to serving you again!
par un voyageur
Publié le 26 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Cantilever Distillery + Hotel, Gestion de l’hôtel
We appreciate your 10-star review Grant. We are happy that we could serve you and thank you for taking time to let others know about your stay
par un voyageur
Great boutique hotel
Publié le 12 févr. 2024 sur HotelsWe recommend this hotel! The room was great and we loved the sauna and cocktail lounge/restaurant. This hotel is next to some train tracks, if you’re a light sleeper best to request a room away from the tracks with a lake view. We didn’t have any trouble with train noise in room 301.
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Cantilever Distillery + Hotel, Gestion de l’hôtel
Thank you very much for your stay. We appreciate your review and for recommending us to others. You also offer good advice for future travelers. We are glad you enjoyed the hot tub and sauna and look forward to your next visit.
par un voyageur
Publié le 28 janv. 2024 sur Expedia
Very cool property with friendly staff
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Cantilever Distillery + Hotel, Gestion de l’hôtel
Thank you for your review Heidi and for noticing our friendly staff and cool ambiance. We look forward to your next visit.
par un voyageur de Roseau
Publié le 21 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Cantilever Distillery + Hotel, Gestion de l’hôtel
Thank you for taking time to let us know about your stay. We are so glad to know you were comfortable and we look forward to your next visit.
par un voyageur
Publié le 14 janv. 2024 sur Expedia
We had a fabulous stay at the Cantilever! The atmosphere and decor was wonderful. The staff was very friendly and welcoming. We highly recommebd if yoyre lookkng gor a unique experience!
Commentaires de Gestion de l’hôtel
15 févr. 2024 par Cantilever Distillery + Hotel, Gestion de l’hôtel
Thank you very much for your visit with us and for noticing the ambiance and friendly staff. We are also grateful that you will recommend us to others. We look forward to serving you again.
par un voyageur
Publié le 6 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 janv. 2024 par Hannah Ruelle, Gestion de l’hôtel
Thank you so much for the five-star review, Sunitha! We hope to see you back again soon.
