Ratings based on 858 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Great location, with some issues
Posted Dec. 27, 2023 on HotelsThe hotel is in a great location on a relatively quiet street close to the major sites. Two issues to flag : 1-wifi in the room was pretty bad; 2- on at least three of the five nights I stayed there, I woke in the middle of the night to a very strong cigarette smell filling the room.
Comment from Hotel Management
Jan. 11, 2024 by Yasmak Sultan Hotel, Hotel Management
Dear Joel,Thank you for choosing Hotel Yaşmak Sultan. It was a pleasure to welcome you here. Also thank you for taking the time to write a review after your stay. Wish you all the best
by A traveller
Posted Dec. 22, 2023 on Expedia
I liked the location and breakfast buffet.
We booked the family room - bathroom in 1 bedroom was like an airplane toilet or worse. The room and bathroom were tired. Doors did not close. Also room is quite tight compared to EU standards.
Comment from Hotel Management
Jan. 24, 2024 by Yasmak Sultan Hotel, Hotel Management
Dear Anupama,We are appreciate for choosing Hotel Yaşmak Sultan and for taking the time to write your review. Warm regards,Yasmak Sultan Hotel
by A traveller
Posted Dec. 19, 2023 on Expedia
Yes
Comment from Hotel Management
Jan. 11, 2024 by Yasmak Sultan Hotel, Hotel Management
Dear Aleksandr, Thank you for choosing Hotel Yaşmak Sultan. It was a pleasure to welcome you here. Also thank you for taking the time to write a review after your stay. Wish you all the best
by A traveller
Posted Nov. 28, 2023 on Expedia
I will stay here again
Comment from Hotel Management
Nov. 30, 2023 by Yasmak Sultan Hotel, Hotel Management
Dear Edgar Armando,We are appreciate for choosing Hotel Yaşmak Sultan and for taking the time to write your review. We are delighted to hearthat you enjoyed everything during your stay and also thank you for sharing your valuable opinion about our services.Warm regards,Yasmak Sultan Hotel
by A traveller
Posted Oct. 30, 2023 on Expedia
A week staying at this property was a great experience for us. We highly recommend it to everyone . 10/10
Comment from Hotel Management
Nov. 1, 2023 by Yasmak Sultan Hotel, Hotel Management
Dear Sohailla, Thank you for sharing your review. Your feedback is very important to us as our guest satisfaction is our main priority. Thank you. Warm Regards, Yasmak Sultan Hotel
by A traveller
Posted Oct. 25, 2023 on Expedia
Super friendly staff and really clean rooms
Comment from Hotel Management
Oct. 26, 2023 by Yasmak Sultan Hotel, Hotel Management
Dear Leonardo,We are appreciate for choosing Hotel Yaşmak Sultan and for taking the time to write your review. We are delighted to hearthat you enjoyed everything during your stay and also thank you for sharing your valuable opinion about our services.Warm regards,Yasmak Sultan Hotel
by A traveller
Posted Oct. 24, 2023 on Expedia
Comment from Hotel Management
Nov. 26, 2023 by Yasmak Sultan Hotel, Hotel Management
Dear Bach, Thank you for sharing your review. Your feedback is very important to us as our guest satisfaction is our main priority. Warm Regards, Yasmak Sultan Hotel
by A traveller
Posted Oct. 12, 2023 on Expedia
Comment from Hotel Management
Nov. 5, 2023 by Yasmak Sultan Hotel, Hotel Management
Dear Rodrigo,We are appreciate for choosing Hotel Yaşmak Sultan and for taking the time to write your review. We are delighted to hearthat you enjoyed everything during your stay and also thank you for sharing your valuable opinion about our services.Warm regards,Yasmak Sultan Hotel
by A traveller
Posted Oct. 12, 2023 on Expedia
The room is too small and hard t move around. Not the cleanest bathroom. I contacted the reception 4 times to fix the AC and or move me to a different room but they did react . I would not stay again here and if you do not care about sleeping in warm rooms or reception who won't react to your complaints then this is the place for you
Comment from Hotel Management
Oct. 17, 2023 by Yasmak Sultan Hotel, Hotel Management
Dear Osama Azhari ,First of all, thank you for choosing Hotel Yasmak Sultan. It was our pleasure to welcome you here. Due to the unpleasant experience that you had with AC, we had deeply appologized and we have fixed AC by our technican immidiatly after you have informed about it.Probably it wasn't enough cold for you due to the warm temretature outside here in Turkey. Unfortanetly, you gave us very low 1 point on Expedia.com which will affect our general rate get down and looks unfair to other staff of the Hotel who worked so hard to give high service to our guests. However, we are very sad that you left our Hotel unhappy like this, we would like to inform you that we will take your feedback into account. Also,we would love to welcome you back here again on your upcoming tripThank you,Warm Regards
by A traveller
Posted Sep. 29, 2023 on Expedia
Very well located close to train and Topkapi Palace and Cistern Basilica. Friendly staff and clean rooms.
Comment from Hotel Management
Oct. 1, 2023 by Yasmak Sultan Hotel, Hotel Management
Dear Caridad,Thank you for sharing your review. Your feedback is very important to us as our guest satisfaction is our main priority. Thank you. Warm Regards, Yasmak Sultan Hotel
