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Best Western University Inn

2.5 star property
Hotel near Cornell University, connected to a shopping center in Ithaca

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Photo gallery for Best Western University Inn

Reception
Creator video
Standard Room, 1 Double Bed, Non Smoking (Shower Only)
Lobby
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk

Explore the area

View in a map
1020 Ellis Hollow Rd, Ithaca, NY, 14850
  • Place, Ithaca Commons
    ‪4 min drive‬
  • Place, Cornell University
    ‪4 min drive‬
  • Place, Ithaca College
    ‪5 min drive‬
  • Airport, Ithaca, NY (ITH-Tompkins Regional)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Fireplace

7.6 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(7 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

8.6 out of 10
Excellent
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Accessible, Bathtub

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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About the area

Ithaca

Near the airport.Within 3 miles (5 km) of this Ithaca hotel, you'll find Cornell University and Ithaca Commons. State Theatre of Ithaca and Ithaca College are also within 3 miles (5 km).

What's nearby

  • Ithaca Commons - 4 min drive - 3.6 km
  • Cornell University - 4 min drive - 3.2 km
  • State Theatre of Ithaca - 4 min drive - 4.0 km
  • Ithaca College - 5 min drive - 4.7 km
  • Buttermilk Falls State Park - 8 min drive - 7.1 km

Getting around

  • Ithaca, NY (ITH-Tompkins Regional) - 12 min drive

Restaurants

  • ‪Dunkin' - ‬6 min walk
  • ‪BG Buda’s East Hill Italian Grill - ‬6 min walk
  • ‪Insomnia Cookies - ‬3 min drive
  • ‪Cornell Dairy Bar - ‬2 min drive
  • ‪Coal Yard Cafe - ‬16 min walk

About this property

Best Western University Inn

Hotel near Cornell University, connected to a shopping center in Ithaca
Best Western University Inn offers its guests a 24-hour fitness center and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is available daily. A roundtrip airport shuttle is free (available on request). The business-friendly Best Western University Inn also features a vending machine, express check-out, and a front-desk safe. Self parking is free.

This Ithaca hotel is smoke free.

  • 101 guestrooms or units
  • 2 levels
  • 4 buildings
  • Meeting rooms
  • To-go breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • No smoking on site
  • Water dispenser
Best Western University Inn offers 101 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 8:00 AM to 10:00 PM at scheduled times and on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas
  • Vineyard
  • Wine tours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per day (maximum USD 2000 per stay)
  • Maximum 2 (weight limit: 70 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per day (maximum USD 2000 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western University
Best Western University Inn
Best Western University Inn Ithaca
Best Western University Ithaca
University Best Western
University Inn Best Western
Best Western University Hotel Ithaca
Best Western Ithaca
Ithaca Best Western
Best Western University Ithaca
Best Western University Inn Hotel
Best Western University Inn Ithaca
Best Western University Inn Hotel Ithaca

Best Western University Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 407 out of 1001 reviews
Rating 8 - Good. 294 out of 1001 reviews
Rating 6 - Okay. 137 out of 1001 reviews
Rating 4 - Poor. 92 out of 1001 reviews
Rating 2 - Terrible. 71 out of 1001 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful with any questions or requests we had.
Stayed 1 night in Sep 2025

10/10 Excellent

Hong

Liked: Cleanliness, amenities
I’m satisfied
Stayed 1 night in Jun 2025

8/10 Good

Nikhil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great.
Stayed 1 night in Jun 2025

4/10 Poor

Richard

Stayed 3 nights in Jun 2025

4/10 Poor

Richard

Travelled with family
The AC unit in the room was leaking and soaking the carpet next to it. They didnt try to fix it. Offered us another room, but we had already unpacked. Just lived with it, tried to get compensated for the inconvenience, but they did nothing. Would not stay again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Vougar

Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Stayed 3 nights in Jun 2025

6/10 Okay

Pramod

Stayed 1 night in Jun 2025

10/10 Excellent

Shekhar, Westwood

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here
Stayed 2 nights in Jun 2025

6/10 Okay

Melinda

Stayed 1 night in Mar 2025

2/10 Terrible

Julie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience. The room had a heinous smell that aggravated my allergies to the point that I had to move to a different hotel. Upon checking out I was told this was no problem however I was then charged for nights I did not stay. No one from the hotel is responding to my calls and emails
Stayed 3 nights in Jun 2025

4/10 Poor

Jyotiraj

Travelled with family
Disliked: Amenities
I did not get a room with two queen beds as per my booking. Friendly atmosphere in general.
Stayed 3 nights in Jun 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Jun 2025

4/10 Poor

Nan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Staff friendly. Tired old property. Very overpriced. Air-conditioning sounded like a 1940’s prop plane. Room had a strange odor. Sheets and towels very thin. Comforter was thin. Pillows were comfortable though.
Stayed 1 night in Jun 2025

6/10 Okay

Saqib

Stayed 2 nights in Apr 2025

4/10 Poor

sukhbir

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very old and poorly light rooms. Sofa bed is nothing but springs
Stayed 4 nights in May 2025

8/10 Good

Tania

Liked: Cleanliness, property conditions & facilities
Good customer service. Free breakfast. Nice to spend the night. Great value for the price. Needs some maintenance on the door handles
Stayed 3 nights in May 2025

6/10 Okay

Kathryn

Travelled with family
Great location, musty room
Stayed 3 nights in May 2025

2/10 Terrible

Hui

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Larry

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

WEI

Liked: Cleanliness, amenities, property conditions & facilities
Clean and good to live
Stayed 1 night in May 2025

6/10 Okay

Henryk

Stayed 3 nights in May 2025

10/10 Excellent

Jackie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 2 nights in May 2025

6/10 Okay

Duane

Stayed 6 nights in May 2025

10/10 Excellent

Heyang

Stayed 1 night in May 2025