Note fondée sur 432 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,9 Service et personnel
4,9 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Magical hotel, very few things to improve
Publié le 3 sept. 2020 sur HotelsI staid there for 4 nights with my girlfriend.
+:
- Magical location and scenery
- Having a swimming pool in the room is a luxury, especially nowadays
- The service was perfect
- Food was good (especially the duck) and we appreciated all the little details (free guacamole and beers delivered every evening, a cake for my girlfriend's birthday)
-:
- Some noise from works they were doing in a nearby room, every day of our stay. They stopped when we called but started again the next day. The water filter of the pool can also be quite noisy. And the workers put some loud music one day.
- No one is there at the entrance; you need to honk or call the reception every time. A bit startling the first time.
- The menu of the restaurant could be more garnished. After 4 nights we wanted something new.
- There was a discount when we booked but otherwise the rooms are quite pricey.
Commentaires de Gestion de l’hôtel
3 sept. 2020 par Gerente de Operaciones, Gestion de l’hôtel
Dear Flavien;
Thank you for the great feedback of your recent holiday experience at our Hotel; guest satisfaction is our number one goal. In Cala de Mar we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics
Thank you once again for making us your choice hotel, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Best Regards
par Francois de Paris
Perfect
Publié le 23 janv. 2015 sur HotelsPerfect Hotel! Rooms are beautiful, the service if great.
par un voyageur
Best hotel
Publié le 17 janv. 2015 sur HotelsThe best hotel in Ixtapa-Zihuatanejo! Beautiful place, rooms are amazing, well decorated! Perfect
par un voyageur
Publié le 19 févr. 2024 sur Expedia
El mejor hotel de Ixtapa, pero no tiene playa. La playa mas cercana estaba MUY llena y no tan limpia (era fin de semana).
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Mariadna J.V. Operations Manager, Gestion de l’hôtel
Estimado Sr. Bruno,Agradecemos mucho su calificación y su estancia. Esperamos haya disfrutado el resort y nos visite nuevamente.
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Stunning proprty
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Mariadna J.V. Operations Manager, Gestion de l’hôtel
Dear Mr. Felix, We would like to thank you for your positive rating, we are delighted to know you enjoyed our resort.Hope to have you here again soon, Best regards,
par un voyageur
Publié le 9 févr. 2024 sur Expedia
Excelente hotel para estar tranquilo y descansar
Commentaires de Gestion de l’hôtel
9 févr. 2024 par M.J.V. Gerente de Operaciones, Gestion de l’hôtel
Estamos muy agradecidos por su visita y su calificación, nos da mucho gusto que haya disfrutado su estancia, Esperamos poder atenderla nuevamente pronto, Saludos Cordiales,
par un voyageur
Publié le 6 févr. 2024 sur Expedia
The rooms are perfect, the property is beautifully designed and maintained. The staff are wonderful, helpful, and have a sense of humor.
Commentaires de Gestion de l’hôtel
6 févr. 2024 par M.J.V.Operations Manager , Gestion de l’hôtel
Dear Ms. Lori, We are very thankful for your visit and your review, we are very happy you enjoyed your stay and had a unique time.We are very glad that you have chosen us again for your stay!Best Regards,
par un voyageur de Los Angeles
Publié le 31 déc. 2023 sur Expedia
My husband and I were looking for a private, quiet, relaxing stay that would allow us to decompress from our hectic jobs. Cala de Mar allowed us to do that with its beautiful vistas from our own private suite/plunge pool and massages. They even arranged our transportation and gave us bookable activity options during our stay. The staff are very friendly and took care of us while respecting our privacy. If you’re looking for excellent service, peace and relaxation, we highly recommend Cala de Mar.
Commentaires de Gestion de l’hôtel
6 févr. 2024 par Mariadna J.V. Operations Manager, Gestion de l’hôtel
Dear Mrs. Janicia, We are very thankful for your visit and your review, we are very happy you enjoyed your stay and be able to relax.Hope to have you here again soon!Best Regards,
par un voyageur
Publié le 28 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
29 déc. 2023 par Mariadna J.V. Operations Manager, Gestion de l’hôtel
Estimado Sr. Roberto, Agradecemos mucho su calificación, estamos satisfechos de que disfrutó su estanciam esperamos poder atenderlo nuevamente pronto, Saludos cordiales,
par un voyageur
Recomendable
Publié le 26 déc. 2023 sur HotelsFui con mi esposa y la pasamos súper en sus instalaciones.
El desayuno rico ya estaba incluido.
Sin embargo, a los platillos de la comida y cena les falta un buen sabor, aunque el emplatado está súper.
Commentaires de Gestion de l’hôtel
26 déc. 2023 par Mariadna J. Gerente de Operaciones, Gestion de l’hôtel
Estamos muy agradecidos por su visita y su calificación, nos da mucho gusto que haya disfrutado su estancia. Agradecemos su comentario para mejorar, Esperamos poder atenderlo nuevamente pronto,
