Ratings based on 255 Guest Reviews
Hear it directly from our travellers
3.7 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 9, 2024 on Expedia
I only liked the room but it was noisy and shouting and banging
by A traveller
Posted Dec. 29, 2023 on Expedia
The hotel staff are very nice however the hotel is a bit dated and carpet in the hallways have lots of stains.
by A traveller from Streator
Posted Dec. 28, 2023 on Expedia
This is a good hotel very close to the Baseme subway and train station. The water was hot and the bedsheets clean. There is even a pot to make tea in the room, along with a mini-refrigerator. The free buffet breakfast was good as well.
Additionally, they do offer excursions to the main tourist sites out of town for a reasonable price. I would easily stay here again for the price offered.
by A traveller
Posted Oct. 20, 2023 on Expedia
by A traveller
Posted Oct. 8, 2023 on Expedia
Like location
Didn't like that room was without daily light
by A traveller
Posted Jul. 19, 2023 on Expedia
Very nice hotel overall.
by A traveller
Posted Jun. 29, 2023 on Expedia
by A traveller
Posted Jun. 4, 2023 on Hotels
by A traveller
Posted May 14, 2023 on Expedia
Unfortunately this is my first bad review. I was debating if I should even write it but then I thought I don’t want anyone else to be in a situation that I was in especially someone with children. The pictures they have on the site are taken years ago because the hotel is in horrible condition. The room reeked of cigarette smell. We asked to be moved they didn’t want to help us in anyway. Mind you we don’t smoke and we we’re staying there with our son and daughter. The room was filthy. There were stains all over the room. Blood stains on the floor. We found used tissues in the bedding of one bed. The sheets were stained. The furniture was stained. The room seemed like it hasn’t been cleaned in a while. There was no hot water. No light in the room and the walls seemed to be paper thin. There was someone arguing until early morning. The elevator is next to the room and you feel and hear the noise. The Wi-Fi worked for 15 minutes then it completely stopped. Even the satellite tv stopped working. We couldn’t even shower because the bathroom was that dirty. We were stuck I couldn’t find another room and I’m sure they wouldn’t have refunded our money. Do yourself a favor and don’t go to that hotel. The only positive thing about this hotel was the parking person. He was very nice. I just wish I could post the pictures of this as well.
by A traveller
Posted May 12, 2023 on Expedia
This hotel is just barely OK. The rooms are outdated and dirty. The hallways are dirty and noisy. The staff was not friendly, nor they unfriendly just OK. The area is very busy and noisy. I would not stay this hotel again I would stay closer to the water.
