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Homewood Suites by Hilton Jackson

3.0 star property
3-star ski hotel near Snow King Resort

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Photo gallery for Homewood Suites by Hilton Jackson

Front of property - evening/night
Room, 1 Bedroom, Non Smoking | Private kitchen
Studio, 1 King Bed | Private kitchen
Lobby
Bicycling

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Free airport shuttle
  • Pool
  • Laundry

Explore the area

Map
260 N Millward, Jackson, WY, 83001
  • Jackson Hole and Greater Yellowstone Visitor Center
    ‪5 min walk‬
  • Jackson Town Square
    ‪5 min walk‬
  • Snow King Resort
    ‪17 min walk‬
  • Jackson Hole, WY (JAC)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Living area

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Fireplace

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom, Fireplace

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Fireplace

Living area

Room, 1 King Bed, Non Smoking, Fireplace

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower) | Living area

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Fireplace

Suite, 1 Bedroom, Fireplace

Suite, 1 Bedroom, Fireplace

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Bedroom, Non Smoking

Room, 1 Bedroom, Non Smoking

Room, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Bedroom, Fireplace

Room, 1 Bedroom, Fireplace

Room, 1 Bedroom, Fireplace

  • 37 sq m
  • Sleeps 5
  • 2 Double Beds

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The Lodge at Jackson Hole

Jackson
  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,102 reviews
The price is CA $542
CA $653 total
includes taxes & fees
Jul 9 - Jul 10
The Lodge at Jackson Hole

About the area

Jackson

Mountain retreat .Within a 15-minute walk of the hotel, you'll find Jackson Town Square and Jackson Hole and Greater Yellowstone Visitor Center. Jackson Hole Playhouse and Jackson Hole Historical Society and Museum are also within half a mile (1 km).

What's nearby

  • Jackson Hole and Greater Yellowstone Visitor Center - 5 min walk - 0.4 km
  • Jackson Hole Playhouse - 5 min walk - 0.4 km
  • Jackson Town Square - 5 min walk - 0.4 km
  • Jackson Hole Rodeo Grounds - 14 min walk - 1.2 km
  • Snow King Resort - 17 min walk - 1.5 km

Getting around

  • Jackson Hole Airport (JAC) - 14 min drive

Restaurants

  • ‪Wendy's - ‬11 min walk
  • ‪Snake River Brewery & Restaurant - ‬8 min walk
  • ‪Dairy Queen - ‬10 min walk
  • ‪Bubba's Bar-B-Que Restaurant - ‬10 min walk
  • ‪Roadhouse Pub & Eatery - ‬7 min walk

About this property

Homewood Suites by Hilton Jackson

3-star ski hotel near Snow King Resort
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Homewood Suites by Hilton Jackson helps provide the perfect winter holiday with ski storage and shopping on site.

Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This ski hotel also offers an indoor pool, a fitness center, and a complimentary grocery shopping service. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Jackson hotel is smoke free.

  • 1 building
  • 41 guestrooms or units
  • 3 levels
  • Built in 2005
  • Buffet breakfast (free)
  • Ski equipment storage
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
Homewood Suites by Hilton Jackson offers 41 accommodations with laptop-compatible safes and safes. Guests can make use of the in-room full-sized refrigerators/freezers, microwaves, and coffee/tea makers.

This Jackson hotel provides complimentary wired and wireless Internet access. Televisions come with cable channels. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Elevate Medical Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

English, French, Spanish

Similar properties

Lobby sitting area

The Rockwell Inn (formerly the Lexington at Jackson Hole Hotel & Suites)

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.7 out of 5, Exceptional, 1,782 reviews
The price is CA $558
CA $646 total
includes taxes & fees
Jul 2 - Jul 3
The Rockwell Inn (formerly the Lexington at Jackson Hole Hotel & Suites)

Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 9:00 AM to 3:00 PM on request
  • Free ski shuttle
  • Secured, covered self parking on site (USD 19 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Shopping
  • Ski storage
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 19 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash.

We should mention

  • Pool access available from 7 AM to 10 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Hotel Jackson
Homewood Suites Hilton Jackson
Homewood Suites Jackson
Homewood Jackson
Homewood Suites By Hilton Jackson Jackson Hole, WY
Homewood Suites Jackson Hole Hotel Jackson
Homewood Suites Hilton Jackson Hotel
Homewood Jackson
Jackson Homewood Suites
Homewood Suites By Hilton Jackson Jackson Hole
Homewood Suites by Hilton Jackson Hotel
Homewood Suites by Hilton Jackson Jackson
Homewood Suites by Hilton Jackson Hotel Jackson

Homewood Suites by Hilton Jackson Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 124 out of 196 reviews
Rating 8 - Good. 53 out of 196 reviews
Rating 6 - Okay. 12 out of 196 reviews
Rating 4 - Poor. 3 out of 196 reviews
Rating 2 - Terrible. 4 out of 196 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jeff

Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was perfect. Parking was a little hard with a truck but doable. Loved our stay! Coming again soon!
Stayed 3 nights in Oct 2024

10/10 Excellent

MIchael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beaut town and Hotel close to town centre
Stayed 2 nights in Aug 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property under renovation so somewhat limited parking. Also, I didn't realize there was a daily $20 fee for parking. We did walk into town, but it was a dark walk, and sidewalks icy in places. Doable, but just be careful... suggest a flashlight. Front desk staff very helpful. VARIETY on the breakfast buffet was great. Definitely would stay again... and plan to!
Stayed 3 nights in Jan 2024

6/10 Okay

Liza

Liked: Staff & service

Disappointed.

Stayed four nights. Location is great as far as access to all the downtown area restaurants. The hot tub was only in working condition one of the four nights and even then you couldn’t set the timer. It would work 10 min after you set it then shut off in 5 min., The pool was not working at all. This was a top priority for a ski vacation. The water was completely off one day after skiing and we were told numerous times it was restored but it wasn’t. So that was a great evening to meet up with friends for a nice dinner without being able to shower after skiing!!! The one desk representative was as nice as she could be given the circumstances but still inconvenient. We were told one day by the shuttle driver that if we wanted to come back early from the slopes to give the hotel a call and they would come out to get us. When we asked the following day, we were told it’s not an option. So yes shuttle to the mountain is a good amenity however it’s only at 8:30 am and 4 pm. As for the shuttle to the airport, yes they will pick you up or drop you off as long as it doesn’t conflict with the shuttle times to the ski resort. We were compensated with Hilton honor points but not much good that will do me since I book 99.9 % of our hotels through hotels.com.
Stayed 4 nights in Dec 2023

2/10 Terrible

Glenda

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very dirty would never stay here again
Stayed 2 nights in Jul 2023

8/10 Good

Ramazan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient area
Stayed 1 night in May 2023

8/10 Good

Amanda

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service
Staff was great. Easy check in. We booked the room with the jet bathtub, only problem was the jets didn’t work. The 2nd day we were moved to another room, and when we were going to use the tub— we realized there was no plug. A member of their team promptly brought it to our room. Other than that, the room was great. Enough room for a toddler and a puppy to run around. Convenient and easy location in town.
Stayed 1 night in Apr 2023

8/10 Good

Ginny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Tim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. The room was perfect but what was so fantastic were the staff! Everyone was so helpful and friendly! I was also impressed by the breakfast served and the light meal on Tuesday/ Wednesday evening. The food was terrific!
Stayed 3 nights in Feb 2023

6/10 Okay

Chris

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Fine for a 3 star, but one bad CSR mad it seem bad

So we were staying because our flights home got cancelled and the condo we were renting was booked so we couldn’t extend there…so take this with a grain of salt. First off, Karen was extremely kind and welcoming. The other lady that checked us in was awful by comparison. She was rude to guests on the phone while we were waiting to talk to her as well so it wasn’t just us. Accommodations are fine for theri intended purpose. For a family of 3 with a 19 year old son with them with 6 suitcases it was extremely cramped. Bed was too firm, and the sleeper sofa had no sheets on it nor any sheets in the unit l but the place was clean overall and the other gentleman at the front desk was quick to remedy the sheet situation so that was fine. This place is pet-friendly so be prepared for dogs barking (for at least half an hour at one point) and/or some pet smells but they do a solid job overall. If it hadn’t been for the rude woman that checked us in, it would’ve been perfectly adequate for what we needed it for. Breakfast smelled amazing btw but we had to check out at 5:30am so we didn’t get to eat any our one morning there but seemed promising!
Stayed 1 night in Dec 2022

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and nice. I had 3 encounters with the afternoon, evening and very early morning staff. My flights were canceled on 12/26 and they helped me find a wildlife tour, order a pizza and get an early morning ride to the airport. I love Jackson and staying at HS was very consistent with how I know Jackson. Thank you
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A+++

Excellent pet-friendly hotel in an awesome location, walkable to so much. A great base for a trip to snow king, jacksom hole or grand targhee. Staff is kind, personable, welcoming and respectful. The lobby is beautifully decorated for christmas and there are books and games for use. Hot breakfast was good enough. The hot tub is hot with forceful jets. The jets turn off after a few minutes, stay off a couple minutes, then turn back on. I stayed in a fireplace kitchenette suite that was cozy and attractively appointed. There are mountain views from either side of the building. I never had trouble finding free parking in back, and i have a large truck. Would stay again, this was the best hotel experience I had on a long 3 week cross country trip :)
Stayed 3 nights in Dec 2022

8/10 Good

Nadia

Travelled with partner
Liked: Amenities, property conditions & facilities
Close to everything. Airport shuttle was a nice convenience. We loved the coffee and hot chocolate always in the lobby and board games.

10/10 Excellent

Christopher, Sioux City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Pleasant and helpful staff
Stayed 4 nights in Nov 2022

10/10 Excellent

Suzanne

Stayed 3 nights in Apr 2022

4/10 Poor

chris

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgustingly dirty, housekeeping no-shows for days

This hotel is "fine". However before you book, you should be aware that there are major issues with housekeeping (and you should be aware that you cannot open or close the bedroom door, because the bed blocks it...you have to MOVE the bed to open and close the door!). We booked a family stay for six nights. On arrival, we opened the pull-out sofa bed, to find the previous guest's bedding still there...and filthy. For four of our six days at the hotel, we requested housekeeping, and housekeeping never came. Every day it was "sorry they will come soon" - and our room was never cleaned. There was also a pile of wet towels and dirt left in the hall for 3 days. I contacted Hilton executive customer service and their "CEO representative" told me everything was fine because they "only provide housekeeping when requested". We did request housekeeping - 4 days in a row - they just didn't do it. I have no idea why. I would strongly recommend booking a different hotel, especially if you care about cleanliness and hygiene. This hotel - and apparently their CEO's office - do not care about this at all.
Stayed 6 nights in Apr 2022

8/10 Good

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 4 nights in Apr 2022

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stay here every time we come to Jackson, which is once or twice a year. Everyone is so friendly and helpful. Great complimentary breakfast. Room is always clean upon arrival and always easy checkin.
Stayed 6 nights in Apr 2022

10/10 Excellent

Holly

Stayed 1 night in Feb 2022

10/10 Excellent

Kathleen

Business traveller
Liked: Cleanliness, room comfort

biz

This really is a nice property. The suites are roomy. It does need to be updated as the bathrooms especially are showing their age. I will still stay here when in JH though, as it is a great hotel for a pretty good price. Staff is always very nice and helpful.
Stayed 2 nights in Jan 2022

8/10 Good

Douglas

Business traveller
Liked: Cleanliness, property conditions & facilities
Nice place, affordable, but the gym was about as big as a bathroom.
Stayed 2 nights in Jan 2022

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, room comfort

Great location and wonderful amenities

I stayed with my sin for 6 days for hiking and sight seeing
Stayed 5 nights in Nov 2021

10/10 Excellent

Kevin

Stayed 2 nights in Nov 2021