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Clarion Hotel Jackson Northwest

2.5 star property
Enjoy the indoor pool at this Jackson hotel

Choose dates to view prices

Photo gallery for Clarion Hotel Jackson Northwest

Suite, Multiple Beds, Non Smoking
Lobby
Exterior
Lobby
Breakfast area

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
541 Carriage House Drive, Jackson, TN, 38305
  • Casey Jones Village
    ‪8 min walk‬
  • Union University
    ‪1 min drive‬
  • Old Hickory Mall
    ‪3 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪11 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Efficiency)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Kind Bed with Sofa bed, Non Smoking

Suite, 1 Kind Bed with Sofa bed, Non Smoking

Suite, 1 Kind Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About the area

Jackson

In historical district.Within a 15-minute walk of the hotel, you'll find Music Highway Crossroads and Casey Jones Village. Union University and Old Hickory Mall are also within 3 miles (5 km).

What's nearby

  • Casey Jones Village - 8 min walk - 0.7 km
  • Union University - 1 min drive - 1.1 km
  • North Hospital - 3 min drive - 2.9 km
  • Old Hickory Mall - 3 min drive - 2.5 km
  • West Tennessee Healthcare Sportsplex - 6 min drive - 8.7 km

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional) - 11 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪LongHorn Steakhouse - ‬3 min drive
  • ‪Cheddar's Scratch Kitchen - ‬3 min drive
  • ‪Brooks Shaw's Old Country Store & Restaurant - ‬14 min walk
  • ‪Logan's Roadhouse - ‬7 min walk

About this property

Clarion Hotel Jackson Northwest

Enjoy the indoor pool at this Jackson hotel
Clarion Hotel Jackson Northwest offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. The business-friendly Clarion Hotel Jackson Northwest also features a vending machine, laundry facilities, and dry cleaning/laundry services. Self parking is free.
  • 129 guestrooms or units
  • 4 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • 1 conference room
Clarion Hotel Jackson Northwest offers 129 accommodations with coffee/tea makers and irons/ironing boards. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers.

This Jackson hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Partially-open bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

All Suites Hotel Jackson
All Suites Jackson
Clarion Inn Jackson
Clarion Inn
Clarion Jackson
Clarion Jackson Northwest
Clarion Hotel Jackson Northwest Hotel
Clarion Hotel Jackson Northwest Jackson
Clarion Hotel Jackson Northwest Hotel Jackson
Clarion Hotel Convention Center Jackson Northwest

Reviews

Clarion Hotel Jackson Northwest Reviews

6.4

6.6/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness
Rating 10 - Excellent. 198 out of 1003 reviews
Rating 8 - Good. 262 out of 1003 reviews
Rating 6 - Okay. 227 out of 1003 reviews
Rating 4 - Poor. 147 out of 1003 reviews
Rating 2 - Terrible. 169 out of 1003 reviews

Reviews

8/10 Good

Brandon

Stayed 3 nights in Jun 2025

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reserved my room online got to the hotel and they said no rooms were clean
Stayed 1 night in Jun 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Thomas

Stayed 1 night in Jun 2025

6/10 Okay

Jeff

Liked: Cleanliness, staff & service, room comfort
rooms needs a up date but its clean an the bed was comfortable
Stayed 1 night in Jun 2025

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Only of you are desperate

The gentleman at the counter was nice, and the only nice thing about this place. The room smelt bad, our shoes stuck to the floor. The pull out mattress looked like a crime scene. There was crayon scribbles all over the walls, and the furniture was gross.
Stayed 1 night in May 2025

2/10 Terrible

Amber, Jackson

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The door knob in the bathroom broke off and I was stuck inside.
Stayed 1 night in Jun 2025

10/10 Excellent

Alexis

Stayed 2 nights in May 2025

10/10 Excellent

Tiffany

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in May 2025

6/10 Okay

Teresa

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in May 2025

2/10 Terrible

ellis

Stayed 3 nights in May 2025

8/10 Good

Angie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

MARCIA, TROY

Liked: Cleanliness
Stayed 1 night in May 2025

4/10 Poor

MARCIA, TROY

Travelled with pets, Travelled with partner
Disliked: Staff & service, property conditions & facilities
This hotel has the potential to be really nice….but it needs a LOT of love. The gentleman that checked me in never cracked a smile. Looked really bored. Answered my questions, ie. Why the $50 Room Deposit when the room is already paid? The $20 pet fee was reasonable. The room was big, and seemed clean; bed was comfortable; TV had one channel, no internet connection, no directions. Did not call desk because we were tired, and did not want to disturb the bored fellow. Reported to clerk the next day, at checkout. Only one key provided for two people, and when questioned, “one key”, the clerk just said “yes”. Outlets were old, plugs fell out of one….loose. No lamp on my side of bed, so scooted the floor lamp closer so I could read. AND the $50 room deposit is still on my card. I will not stay there again.
Stayed 1 night in May 2025

2/10 Terrible

Gene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible and disappointed

We arrived on time, checked in, but the property looked terrible!! Nothing like the picture. We went into the room and it was filthy!! Stains on the carpet and the bed. The room had a bad smell! My wife and I couldn't stay there. We spoked to the receptionist about it and she didn't look presentable at all for a receptionist. We want to another hotel down the road instead. I called Hotels.com to see if we could get a refund, because the hotel didn't look at all like the pictures on line "False advertisement " I received an email saying we couldn't get a refund we are very frustrated and disappointed with the hotel and Hotels.com!! Never using them again!!
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Ethan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Charles

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Pay for what you get

Looks like hotel started and then stopped Remodle half way. The service was not the best, we had to ask multiple normal times for towels. Informed the front desk that the lights did not work in kitchen on the second day and it still was not fixed when we checked out. The indoor pool was very cold. We stayed on the fifth floor and the doors leading to the suites was broken at the bottom. The ceiling tiles had water stains on a couple by our bathroom in suite 534 and a couple tiles were popped up and not laying flat. We had a quick stay and looked to save money and we got what we paid for. The reviews said six out of ten, but I would say four out of ten at best. The breakfast items on Friday morning were a lot of choices and by Sunday we had to ask for plates, milk was out someone else had to ask for that, and we decided to go to McDonald’s for breakfast.
Stayed 3 nights in Apr 2025

8/10 Good

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

They are doing renovations but still was quiet and comfortable. Clean
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service

Fine

The rooms were so/so. Super cool they had a fridge, sink, microwave area. Cosmetic issues with some things and some cleanliness stuff.
Stayed 1 night in Mar 2025

2/10 Terrible

Jessica

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I wouldn’t recommend no one there
Stayed 2 nights in Feb 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Charles

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Staff was very helpful and friendly. Carpet in hallway and room was stained and or dirty. Breakfast was a bad experience. Hockey puck muffins. Waffle maker didn't have nonstick spray, no yogurt, watered down waffle mix. No milk. On the bright side, they had packages of oatmeal, which you had to get hot water from the lobby. One ice machine on ground floor.
Stayed 1 night in Jan 2025

4/10 Poor

Paul

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Toilet would not flush. Did give us a new room. Bed was very hard. Felt like I was on box springs. Coffee pot in room didn't work. No regular coffee available in lobby. No ice bucket in room. Breakfast eggs were bad. No batter in waffle maker.
Stayed 1 night in Jan 2025