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Comfort Suites Jackson I-40

2.5 star property
Hotel perfectly located for exploring Jackson

Choose dates to view prices

Photo gallery for Comfort Suites Jackson I-40

Lobby
Exterior
Lobby
Free daily buffet breakfast
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
61 Casey Jones Lane, Jackson, TN, 38305
  • Place, Casey Jones Village
    ‪3 min walk‬
  • Place, Music Highway Crossroads
    ‪3 min walk‬
  • Place, Union University
    ‪1 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(46 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen with Sofa bed

9.2 out of 10
Wonderful
(35 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Jackson

Heart of Jackson.You'll be steps from Casey Jones Village and within a 10-minute walk of Music Highway Crossroads. Union University and Old Hickory Mall are also within 3 miles (5 km).

What's nearby

  • Casey Jones Village - 3 min walk - 0.3 km
  • Music Highway Crossroads - 3 min walk - 0.3 km
  • Union University - 1 min drive - 1.4 km
  • Old Hickory Mall - 3 min drive - 4.9 km
  • West Tennessee Healthcare Sportsplex - 5 min drive - 9.4 km

Getting around

  • Nashville International Airport (BNA) - 136 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Snappy Tomato Pizza - ‬4 min drive
  • ‪SONIC Drive In - ‬3 min drive
  • ‪Don Pancho - ‬3 min drive
  • ‪Texas Roadhouse - ‬4 min drive

About this property

Comfort Suites Jackson I-40

Hotel perfectly located for exploring Jackson
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served daily. An indoor pool, a vending machine, and gift shops/newsstands are also featured at the business-friendly Comfort Suites Jackson I-40. Free self parking is available.

This Jackson hotel is smoke free.

  • 70 guestrooms or units
  • 3 levels
  • Built in 2009
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Comfort Suites Jackson I-40 offers 70 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Jackson
Comfort Suites Jackson
Comfort Suites Jackson Hotel
Comfort Suites Jackson I 40
Comfort Suites Jackson I-40 Hotel
Comfort Suites Jackson I-40 Jackson
Comfort Suites Jackson I-40 Hotel Jackson

Comfort Suites Jackson I-40 Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 679 out of 1003 reviews
Rating 8 - Good. 216 out of 1003 reviews
Rating 6 - Okay. 58 out of 1003 reviews
Rating 4 - Poor. 32 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the largest room! It was clean, bed was very comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Marvin

Stayed 1 night in Oct 2025

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bathroom floor was sticky.
Stayed 1 night in Nov 2025

10/10 Excellent

Terry, Fort Worth

Stayed 1 night in Nov 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was delicious and my stay was very comfortable!
Stayed 1 night in Nov 2025

10/10 Excellent

Robert, Copperas Cove

Stayed 1 night in Nov 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was extremely clean and the beds were comfortable
Stayed 1 night in Nov 2025

4/10 Poor

Mary

Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beds are comfortable and clean. Close to everything we needed.
Stayed 4 nights in Oct 2025

2/10 Terrible

Jarred, Marion

Stayed 2 nights in Oct 2025

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely wonderful!!! Great staff, spotless room, pool was clean, breakfast was yummy and filling pancakes waffles yogurt biscuits and gravy eggs juice coffe cereal the works!!!! Kids had a great time, we had a great time. Very highly recommend. Close to good eats and great shopping as well.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ray

Stayed 3 nights in Oct 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness and upkeep of motel overall was better than all others we stayed on this 33-day road trip. Comfortable Bed and Pillows. Large Breakfast selection.
Stayed 1 night in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Kati

Stayed 1 night in Oct 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, staff, especially Michael, were pleasant and professional.
Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Travelled with family and small children
It was easy to check in. The hotel was clean and was in a good location
Stayed 1 night in Oct 2025

10/10 Excellent

Albert

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Freddie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked 2 separate nights at this hotel as a halfway point to/from our destination. Most important was a comfortable bed. Scanned through other hotels but reviews on these rooms and beds were the best. Did not disappoint.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Seems to be pretty new. Was clean and plenty of nearby places to eat.
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas, Smyrna

Liked: Cleanliness, staff & service, property conditions & facilities
The fella checking us in on Friday afternoon, Oct 12, 2026, was fantastic, friendly, and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

JOLENE

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms very clean and the free, hot, breakfast was delicious
Stayed 1 night in Oct 2025

10/10 Excellent

Debbra

Liked: Cleanliness, staff & service, property conditions & facilities
There was no hot tub. The pool was small, but nice. Breakfast food was very good.
Stayed 1 night in Oct 2025

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025