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Jackson Hotel & Convention Center

2.0 star property
Jackson guestrooms with free WiFi

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Photo gallery for Jackson Hotel & Convention Center

Exterior
Reception
Exterior
Reception
Property amenity

Reviews

5.6 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

View in a map
1963 Highway 45 Bypass, Jackson, TN, 38305
  • Casey Jones Village
    ‪2 min walk‬
  • Union University
    ‪19 min walk‬
  • Old Hickory Mall
    ‪3 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Smoking

Room, 2 Double Beds, Smoking

Room, 2 Double Beds, Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible Bathtub, Non Smoking

Premium bedding, iron/ironing board, free WiFi, alarm clocks

Room, 1 King Bed, Accessible Bathtub, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, iron/ironing board, free WiFi, alarm clocks

Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Smoking

Premium bedding, iron/ironing board, free WiFi, alarm clocks

Room, 1 King Bed, Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Jackson

In Jackson .Steps from the hotel, you'll find Music Highway Crossroads and Casey Jones Village. Union University and Old Hickory Mall are also within 2 miles (3 km).

What's nearby

  • Casey Jones Village - 2 min walk - 0.2 km
  • Union University - 19 min walk - 1.6 km
  • Old Hickory Mall - 3 min drive - 2.8 km
  • North Hospital - 3 min drive - 3.6 km
  • West Tennessee Healthcare Sportsplex - 7 min drive - 9.4 km

Getting around

  • Memphis International Airport (MEM) - 87 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Buffalo Wild Wings - ‬3 min drive
  • ‪Cheddar's Scratch Kitchen - ‬2 min drive
  • ‪Brooks Shaw's Old Country Store & Restaurant - ‬4 min walk
  • ‪Logan's Roadhouse - ‬6 min walk

About this property

Jackson Hotel & Convention Center

Jackson guestrooms with free WiFi
As a guest of Jackson Hotel & Convention Center, you'll find a vending machine, an ATM, and an elevator. Public spaces have free WiFi. Self parking is free.

Smoking is allowed in designated areas at this Jackson hotel.

  • 1 building
  • 205 guestrooms or units
  • 4 levels
  • Front desk (24 hours)
  • ATM
  • Elevator
  • Smoking in designated areas
Jackson Hotel & Convention Center offers 205 accommodations with washers/dryers and complimentary toiletries. Beds feature premium bedding. Cable television is provided. Bathrooms include showers.

This Jackson hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Microwaves, refrigerators, and irons/ironing boards can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room washer/dryer
  • Microwave on request
  • Refrigerator on request

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Rodeway Inn Hotel Jackson
Rodeway Inn Jackson
Rodeway Jackson
Jackson & Convention Center
Jackson Hotel Convention Center
Jackson Hotel & Convention Center Hotel
Jackson Hotel & Convention Center Jackson
Jackson Hotel & Convention Center Hotel Jackson

Jackson Hotel & Convention Center Reviews

Reviews

5.6
Rating 10 - Excellent. 194 out of 962 reviews
Rating 8 - Good. 155 out of 962 reviews
Rating 6 - Okay. 168 out of 962 reviews
Rating 4 - Poor. 147 out of 962 reviews
Rating 2 - Terrible. 298 out of 962 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Michael

Business traveller
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
I've stayed here a lot. Its good enough to consider returning every time
Stayed 1 night in Jun 2025

10/10 Excellent

Samara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, nice staff. Rooms were clean and updated. Someone did however set their room on fire and they had to clear the building! Not the fault of the property, just that dummy staying there.
Stayed 3 nights in Jun 2025

6/10 Okay

Fito

Stayed 4 nights in Jun 2025

2/10 Terrible

Catrinia

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was nice. The rooms was not up to date. It was hot in there the microwave was nasty. They didn’t have an iron or ironing board. The towels looks nasty. It was yelling next door like they was fighting. The whole hotel looks like a crackhead hotel. So o asked for my refund back and we left. Never will I stay there. And the beds wore out
Stayed 1 night in Jun 2025

2/10 Terrible

Spence

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty run down broke things cobwebs in corner.
Stayed 1 night in Jun 2025

10/10 Excellent

Peyton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The WiFi was a lot better this time and the beds are always so soft and comfortable.
Stayed 2 nights in Jun 2025

8/10 Good

Paulette

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
For short stay it was what we needed. It was clean and staff was always helpful.
Stayed 2 nights in May 2025

2/10 Terrible

Jeremy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Um i dont like the rooms because they just feel nasty.
Stayed 3 nights in May 2025

10/10 Excellent

Pat

Stayed 2 nights in May 2025

8/10 Good

Michael

Stayed 3 nights in May 2025

10/10 Excellent

Laquentin

Liked: Cleanliness, amenities
Yr
Stayed 2 nights in May 2025

6/10 Okay

Ashley

Travelled with group
The room looked nice upon entry but upon further inspection I found the bathroom sink dried red specs of a colorful drink. I found a pair of dirty socks laying in the chair. There were napkins on the floor in under the bed. Not only that, when I checked in, they tried to say I didn’t pay. I showed proof where I did through this app. The next morning I had to show proof again because the front desk called saying I didn’t pay for my room.
Stayed 1 night in May 2025

10/10 Excellent

Peyton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms
Stayed 1 night in May 2025

10/10 Excellent

Peyton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how budget friendly it is!
Stayed 1 night in May 2025

4/10 Poor

Jason

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service

Stay here....but only if you are in a crunch!

Idk what i expected at this price, but not to be woken up by people at 2:38 AM. The noises in the wall, have no clue what that was, and the bathroom light that would stay on for 45 seconds the go off for a min, then come back on......repeated all night....and no hot water.....AT ALL! The lady at the desk was super nice....only consolation to the night.
Stayed 1 night in May 2025

2/10 Terrible

Andrea

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
The whole property was terrible. Upon check in they ask you to sign a non-smoking document but the hotels smeels.of smoke already. The room had trash and opened soap from im only assuming the previous stay. And the ac did not work. All linens were dirty.
Stayed 1 night in May 2025

2/10 Terrible

Devin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nasty room

The room was not clean especially the bathroom
Stayed 1 night in May 2025

4/10 Poor

Angela

Liked: Staff & service
Disliked: Property conditions & facilities
Staff view is very nice but the elevator is very slow if it's working at all one washer and it stays dirty the carpets in hallways are hideous the elevator stays nasty the rooms I've stayed in have bedbugs or box springs and mattress are hideous etc ...oh not to forget the abundance of raccoons walking over your head at front entrance climbing out the garbage cans ..they know about them apparently it's funny that people are scared of them
Stayed 1 night in Apr 2025

10/10 Excellent

Crystal

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location quieter than most and above all very friendly property management and staff blew my mind.
Stayed 1 night in May 2025

6/10 Okay

Jeremy

Stayed 1 night in May 2025

2/10 Terrible

alexis

Stayed 1 night in May 2025

6/10 Okay

alexis

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Tashonda

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Ashley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was nasty there was dried blood on my comforter and there was a clicking noise all night the bathroom light wouldn’t stay on the just overall bad
Stayed 1 night in May 2025

10/10 Excellent

Peyton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is always nice! Simple and yummy, 10/10 experience and worth every dollar!
Stayed 1 night in Apr 2025