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Residence Inn Jackson

3.0 star property
Enjoy the indoor pool at this 3-star Jackson hotel

Choose dates to view prices

Photo gallery for Residence Inn Jackson

Desk, blackout drapes, iron/ironing board, free WiFi
BBQ/picnic area
Exterior
Suite, 2 Bedrooms
Interior

Explore the area

Map
126 Old Medina Xing, Jackson, TN, 38305
  • Popular LocationWest Tennessee Healthcare Sportsplex5 min drive
  • Popular LocationUnion University6 min drive
  • Popular LocationThe Ballpark at Jackson7 min drive
  • AirportJackson, TN (MKL-McKellar-Sipes Regional)13 min drive

Room options

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

7.7/10 Good
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

9.2/10 Wonderful
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

9.1/10 Wonderful
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Best Western Plus Executive Residency Jackson Northeast
Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (613)
The price is CA $179
per night
CA $206 total
includes taxes & fees
6 Jun - 7 Jun
Best Western Plus Executive Residency Jackson Northeast

About the area

Jackson

In suburbs.Within 6 miles (10 km) of this Jackson hotel, you'll find West Tennessee Healthcare Sportsplex and The Ballpark at Jackson. Old Hickory Mall and Jackson Bowling & Family Fun are also within 6 miles (10 km).

What's nearby

  • West Tennessee Healthcare Sportsplex - 5 min drive
  • Old Hickory Mall - 5 min drive
  • Casey Jones Village - 6 min drive
  • Union University - 6 min drive
  • The Ballpark at Jackson - 7 min drive

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional) - 14 min drive

Restaurants

  • Takos Borukas - 5 min drive
  • Sonic Drive-In - 6 min drive
  • Sonic Drive-In - 5 min drive
  • Starbucks - 5 min drive
  • McDonald's - 5 min drive

About this property

Residence Inn Jackson

Enjoy the indoor pool at this 3-star Jackson hotel
Residence Inn Jackson offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. The business-friendly Residence Inn Jackson also features barbecue grills, a fireplace in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 3-star Jackson hotel is smoke free.

  • 96 guestrooms or units
  • 4 levels
  • Built in 2000
  • Full breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room
Residence Inn Jackson offers 96 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Japanese

Property amenities

Family friendly

  • Full-sized refrigerator
  • Grocery/convenience store
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM–8:00 AM

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Netflix
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 40 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6 AM to 11 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jackson Residence Inn
Residence Inn Hotel Jackson
Residence Inn Jackson
Residence Inn Jackson Hotel Jackson
Residence Inn Jackson Hotel
Residence Inn Jackson Hotel
Residence Inn Jackson Jackson
Residence Inn Jackson Hotel Jackson

Residence Inn Jackson Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 231 out of 372 reviews" "
Rating 8 - Good. 69 out of 372 reviews" "
Rating 6 - Okay. 33 out of 372 reviews" "
Rating 4 - Poor. 12 out of 372 reviews" "
Rating 2 - Terrible. 27 out of 372 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Residence Inn, Jackson TN
Beautiful hotel with large, comfortable rooms. Front desk staff is absolutely the most helpful and friendliest I’ve ever met before. Ailayah at the front desk is hands down the best front desk agent in the country! Only issue I had was I booked it through Hotels.com app for the points / credit. Apparently Expedia actually booked it and definitely charged my credit card. Upon arrival at 9:30pm, after driving over 8 hours, we expected to check in, go to our room, shower and get some much needed rest for the 8 hour drive home the next day. It took us over an hour and a half to get checked in thanks to Expedia’s “virtual card” they sent to the hotel being declined, and it was a nightmare. This is where Ailayah and the night manager stepped in, took over the conversation with Expedia customer service and worked it out with them. Meanwhile, they went ahead and checked my wife and I in and allowed us to go to our room. EXCELLENT customer service!!!
Stayed 1 night in Feb 2024

2/10 Terrible

Derik

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not clean and thermostat didn't work
Stayed 1 night in Feb 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Our king bed suite with sofa bed was perfect. Very clean and roomy for my husband, teenage son, bulldog and myself. Staff was very friendly and breakfast was good both days. We would certainly stay again if ever back in the Jackson area.
Stayed 2 nights in Feb 2024

6/10 Okay

Rodney

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel has the ability to be an excellent business, but organizational changes really need to take place before that can happen. The very first thing I noticed after checking in was that the hallways and elevators looked like they were in desperate need of vacuuming. Upon walking in to the suite for the first time, I found a small amount of trash on one of the nightstands. I also found a small sponge lying in one of the bathroom floors that looked as if it had been left behind by house-keeping. Although I requested housekeeping services twice, we did not receive housekeeping for the entire 5 night stay. I had to ask for new towels twice, and I ended up stacking used dirty towels in the hallway outside the suite to ensure they were picked up. The facilities are showing wear and tear. The tile baseboard in both backgrounds is broken. Lightbulbs need to be replaced throughout the unit. The wall art hanging in the larger bedroom has broken glass.
Stayed 5 nights in Feb 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Kirk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Megan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Amenities not availba
Stayed 1 night in Jan 2024

10/10 Excellent

Ceara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

David

Stayed 1 night in Jan 2024

10/10 Excellent

shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service! Friendly staff
Stayed 1 night in Dec 2023