Great stay, room was excellent and surround area had lots of things within walking distance. Eateries and stores and beautiful area where it's located.
Property is decent but do not stay here if you are checking in after 10pm. The front desk is closed after that and they do not have a way for you to check in. There is a phone with a sign saying to dial 500 but that does not work. Iâm a truck driver and when I arrived was so exhausted but had to lay down in lobby and make calls to Expedia to contact property manager and waited an hour to actually get in a room.
Cleanliness and I comfortable bed or the most important things to me. Wood Springs hit the mark on both. Also, the air conditioning worked great, which gave us a good night sleep. The lady at the front desk was very pleasant and recommended a The lady at the front desk was very nice. Our only disappointment was the coffee that is offered in the lobby in the mornings was not available.
The facility was clean. The front desk lady was amazing. What I didnât like about my stay was it was loud alllll night. It sounded like they were doing construction the entire night.
It's a new hotel and in a very new area so it's clean, modern, and safe. Tons of food options right around the hotel. It doesn't have an ice machine or hair dryers in the rooms, but I was told they are working on that and will hopefully have them soon. The rooms are small, but cute.
The only downside is that I have a large dog and they want me for my dog to do his necessities at a small âdesignatedâarea (6 ft max area of grass). I walk him around before I knew and they told me after.
While this is a brand new hotel, it was overall a disappointment. The staff member was incompetent. She tried to put us first in a room with one bed, argued with me about my reservation that was for two beds. She proceeded to put me in an occupied room, turned the screen for me to verify and it had someone elseâs name with my information. She promised to fix that, then finally put us in a room on first floor. The beds were hard, bed frames are cheap metal. The kitchens come with nothing. Not even silverware. You have to buy the kitchen set separately. I have never stayed at an extended stay hotel that didnât provide basic kitchen items. I asked at check in if there was 4 towels in the room with two beds and she didnât know, said come back if I needed more. The doors slamming from other rooms was really loud, and people walked right next to our windows on the grass and we could hear their entire conversations. When I came for more towels, I didnât bring my room key and she lectured me that I always needed to have my key. Repeatedly. There are no automatic doors which makes bringing your suitcases in a challenge. The door to our room wouldnât lock without a lot of effort. There is supposedly coffee in the lobby but there are no cups to put it in. The one âpositiveâ was also a negative. There was plenty of hot water but it was so hot that it would have scalded my kids if they turned it up and got in. I would never stay here again.
The room was advertised as having a Queen size bed but the bed was smaller. Very disappointing.
The bed frame was cheap and squeaky.
The hotel was fun other than the bed size being too small.