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DoubleTree by Hilton Hotel Jacksonville Riverfront

4.0 star property
4-star hotel near Jacksonville Museum of Modern Art

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Photo gallery for DoubleTree by Hilton Hotel Jacksonville Riverfront

Lobby sitting area
Point of interest
2 restaurants, breakfast, dinner served; American cuisine
Outdoor pool, open 6 AM to 10:00 PM, free cabanas, sun loungers
Front of property - evening/night

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1201 Riverplace Boulevard, Jacksonville, FL, 32207
  • Place, Florida Theatre
    ‪9 min walk‬
  • Place, VyStar Veterans Memorial Arena
    ‪4 min drive‬
  • Place, EverBank Stadium
    ‪5 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds

  • City view
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Riverfront)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds (Riverfront)

  • River view
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed (Riverfront)

  • River view
  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Studio, 1 King Bed

  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, River View

  • River view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

42-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed

  • River view
  • 28 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

42-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Jetted Tub

  • River view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll In Shower)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll In Shower)

  • River view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed (Riverfront)

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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Homewood Suites by Hilton Jacksonville Downtown-Southbank

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  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
4.3 out of 5, Excellent, 788 reviews
The price is CA $183
CA $208 total
includes taxes & fees
Feb 22 - Feb 23
Homewood Suites by Hilton Jacksonville Downtown-Southbank

About the area

Jacksonville

City center retreat .Your stay at this Downtown Jacksonville hotel places you within 2 miles (3 km) of Jacksonville Museum of Modern Art and VyStar Veterans Memorial Arena. Daily's Place and EverBank Stadium are also within 3 miles (5 km).

What's nearby

  • Friendship Park - 1 min walk - 0.2 km
  • Florida Theatre - 9 min walk - 0.8 km
  • Times-Union Center for the Performing Arts - 11 min walk - 0.9 km
  • VyStar Veterans Memorial Arena - 4 min drive - 2.0 km
  • EverBank Stadium - 5 min drive - 3.0 km

Getting around

  • Riverplace Station - 4 min walk
  • Jacksonville Station - 14 min drive
  • Jacksonville International Airport (JAX) - 24 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬1 min walk
  • ‪Shor Seafood Grill & Tavern - ‬15 min walk
  • ‪The Southern Grill - ‬4 min walk
  • ‪Sake House - ‬4 min walk
  • ‪Tidbits - ‬10 min walk

About this property

DoubleTree by Hilton Hotel Jacksonville Riverfront

4-star hotel near Jacksonville Museum of Modern Art
DoubleTree by Hilton Hotel Jacksonville Riverfront offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 19 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel Jacksonville Riverfront. For a fee, parking is available.

This 4-star Jacksonville hotel is smoke free.

  • 293 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Built in 2015
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
DoubleTree by Hilton Hotel Jacksonville Riverfront offers 293 accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Similar properties

Bar (on property)
Southbank Hotel by Marriott Jacksonville Riverwalk
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 1,658 reviews
The price is CA $164
CA $186 total
includes taxes & fees
Feb 22 - Feb 23
Southbank Hotel by Marriott Jacksonville Riverwalk

Property amenities

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 22 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 for adults and USD 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay (maximum USD 99 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19.95 for adults and USD 11.00 for children
  • Covered self parking fee: USD 22.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay (maximum USD 99 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Jacksonville-Riverfront
Crowne Plaza Jacksonville-Riverfront
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
DoubleTree Hilton Hotel Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel
DoubleTree Hilton Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

DoubleTree by Hilton Hotel Jacksonville Riverfront Reviews

Reviews

6.8
Rating 10 - Excellent. 503 out of 1586 reviews
Rating 8 - Good. 266 out of 1586 reviews
Rating 6 - Okay. 337 out of 1586 reviews
Rating 4 - Poor. 227 out of 1586 reviews
Rating 2 - Terrible. 253 out of 1586 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Fatisa, Jacksonville

Stayed 2 nights in Dec 2025

6/10 Okay

Felix

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
If you like cold showers this is the place. No hot water in the showers.
Stayed 1 night in Nov 2025

8/10 Good

Katie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I can't give 5 stars because it wasn't a perfect stay due to 2 issues (air and toilet). They fixed both issues quickly and efficiently. The location was fabulous for the game on Sunday. The beds were comfortable and breakfast ($20) was great. The staff went above and beyond and were so kind to us during our stay. There is a fee for parking so be aware of that additional cost.
Stayed 2 nights in Nov 2025

8/10 Good

Tracey

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great- room was clean. The food is bad there- I suggest going to a nearby restaurant.
Stayed 1 night in Oct 2025

8/10 Good

Douglas, Saint Cloud

Stayed 3 nights in Nov 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Amazing view
Stayed 2 nights in Nov 2025

10/10 Excellent

Miguel Farias

Stayed 3 nights in Nov 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was great. Staff very helpful.
Stayed 5 nights in Nov 2025

2/10 Terrible

Dawn

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Yes, the room felt neglected. The carpet was filthy and very worn. There were large dust clumps that had gathered on the air conditioning vent. The room had a sour smell to it. The walls were very rough from patches that had been painted over. The bathroom cabinet was very old and rough. We didn't have any hot water-the ice cold shower was an unwelcome surprise. My co-worked stayed on the river side of the hotel, and he said his room was nice, but the water was so hot it burnt his hand. He struggled to get the water to a temperature that he could actually tolerate to take a shower. Our positive experience was the young man that checked us in. He was very polite and accommodating with a room mix up and gave us complimentary parking.
Stayed 1 night in Nov 2025

10/10 Excellent

jeanne

Stayed 3 nights in Sep 2025

10/10 Excellent

Jamie

Stayed 2 nights in Oct 2025

10/10 Excellent

Tyrese

Stayed 1 night in Nov 2025

4/10 Poor

Latoya

Disliked: Amenities
Check in, rooms were outdated, ice machine didn't work. No microwave, no fridge, no free breakfast
Stayed 1 night in Nov 2025

6/10 Okay

Jessica

Stayed 2 nights in Nov 2025

8/10 Good

Amanda

Travelled with group
Liked: Cleanliness
It meet the needs and the view was great/. Also easy access to the river sunset tours.
Stayed 2 nights in Nov 2025

4/10 Poor

Leslie

Stayed 1 night in Nov 2025

8/10 Good

Tameka

Travelled with partner
Disliked: Property conditions & facilities
The staff was great. The room had a great view. However, the hotel seriously needs upgrades. The room was very old and worn. The water in the shower had only one temperature, hot and everything was just old. The bed was the only okay thing.
Stayed 1 night in Nov 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, room comfort
It’s time for renovations
Stayed 1 night in Nov 2025

2/10 Terrible

Melvin J

Stayed 3 nights in Oct 2025

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities
Need renovations but clean
Stayed 2 nights in Oct 2025

8/10 Good

Laqucita

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place only got 4 stars because it needs to be updated as a whole hotel. However, Everything else was great, the rooms were clean, views were AWESOME,staff was nice, the burger....we ate at the restaurant two days in a row because of the smash burger. OMG 10 out of 10. But all it needs is to be updated, nothing else needs to be touched. That's about it.
Stayed 2 nights in Oct 2025

4/10 Poor

Katrina

Disliked: Cleanliness, property conditions & facilities
The room furnishings are worn and tattered; the ac unit was dusty and dirty and it didn’t work properly Dot there was no heat blowing only cold air and it was loud so I had the maintenance technician just turn it completely off and I had to just bundle up in the room to keep warm. Just before check out, I had to retrieve my own luggage cart and when I got back to the room, the keys didn’t work. I had to have someone to come up and let me in the room so that I could gather my belongings on the cart take it downstairs and check out. Location is what has kept me coming back the last two times, but this will most likely be my last time staying at this location. And it’s too bad because the staff are very helpful and accommodating, but the building is so worn down and raggedy.
Stayed 2 nights in Nov 2025

10/10 Excellent

Antwan

Travelled with family, Travelled with partner
Liked: Cleanliness
Spacious Rooms Great Service
Stayed 2 nights in Oct 2025

10/10 Excellent

Cindi

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean. View from the balcony was amazing.
Stayed 4 nights in Oct 2025

8/10 Good

Scott

Stayed 2 nights in Oct 2025