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Hilton Garden Inn Jacksonville Airport

3.0 star property
Family-friendly 3-star hotel with outdoor pool

Choose dates to view prices

Photo gallery for Hilton Garden Inn Jacksonville Airport

Reception
Select Comfort beds, in-room safe, desk, blackout drapes
Terrace/patio
Banquet hall
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
13503 Ranch Rd, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪10 min walk‬
  • Place, UF Health North
    ‪3 min drive‬
  • Place, UF Health Hospital North
    ‪3 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard - 2 Doubles

Combined shower/tub, free toiletries, hair dryer, towels

Standard - 2 Doubles

8.8 out of 10
Excellent
(8 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

King Room

  • Sleeps 2

2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Two Queen Beds, Accessible

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Suite, One King Bed

Combined shower/tub, free toiletries, hair dryer, towels

One Bedroom Suite, One King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

One Bedroom Suite, One King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Room, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible

Suite, Accessible

Suite, Accessible

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Mobility/Hearing Accessible King Suite with 3x3 Shower

  • Sleeps 4

Mobility/Hearing Accessible Two Queen Room with Bathtub

  • Sleeps 4

Mobility/Hearing Accessible Two Queen Room with Shower

  • Sleeps 4

Mobility/Hearing Accessible King Room with Shower

  • Sleeps 2

Mobility/Hearing Accessible King Room with Bathtub

  • Sleeps 2

One Bedroom Suite King With Sofabed

  • Sleeps 4

View all photos for 1King Bed

Select Comfort beds, in-room safe, desk, blackout drapes

1King Bed

8.6 out of 10
Excellent
(40 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Two Queen Room

  • Sleeps 4

One Bedroom Suite with Whirlpool

  • Sleeps 4

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About the area

Jacksonville

Northside stay.Your stay at this Northside hotel places you within 2 miles (3 km) of River City Market Place and UF Health North. UF Health Hospital North and Oceanway Community Center are also within 3 miles (5 km).

What's nearby

  • River City Market Place - 10 min walk - 0.9 km
  • UF Health North - 3 min drive - 2.0 km
  • UF Health Hospital North - 3 min drive - 2.0 km
  • Jacksonville Zoo and Gardens - 10 min drive - 13.1 km
  • St. Johns Town Center - 27 min drive - 38.0 km

Getting around

  • Jacksonville Station - 20 min drive
  • Jacksonville International Airport (JAX) - 8 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Circle K - ‬5 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Chipotle Mexican Grill - ‬20 min walk

About this property

Hilton Garden Inn Jacksonville Airport

Family-friendly 3-star hotel with outdoor pool
Hilton Garden Inn Jacksonville Airport offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 2250 square feet (209 square meters) and includes conference space. The family-friendly Hilton Garden Inn Jacksonville Airport also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free at scheduled times. Free self parking is available.

  • 1 building
  • 111 guestrooms or units
  • 5 levels
  • 2250 sq ft of conference space
  • 209 sq m of conference space
  • Built in 2000
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Jacksonville Airport offers 111 air-conditioned accommodations with video-game consoles and safes. Beds feature Select Comfort mattresses. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:00 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 15 for adults and USD 5 to 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay movies
  • Video game console

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 for adults, and USD 5 to 15 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Jacksonville Airport
Hilton Garden Inn Jacksonville Airport
Hilton Garden Inn Jacksonville Airport Hotel Jacksonville
Hilton Jacksonville
Jacksonville Hilton
Hilton Garden Inn Jacksonville Airport Hotel
Hilton Jacksonville Airport
Hilton Garden Inn Jacksonville Airport Hotel
Hilton Garden Inn Jacksonville Airport Jacksonville
Hilton Garden Inn Jacksonville Airport Hotel Jacksonville

Hilton Garden Inn Jacksonville Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 489 out of 922 reviews
Rating 8 - Good. 253 out of 922 reviews
Rating 6 - Okay. 95 out of 922 reviews
Rating 4 - Poor. 51 out of 922 reviews
Rating 2 - Terrible. 34 out of 922 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Daniel

I was very tired coming off a 13 hour drive, my back was hurting, I used the hot tub, only to be scolded for being in there a few minutes after 11. When will guests be treated like adults?
Stayed 1 night in Nov 2025

2/10 Terrible

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The service was terrible. The customer service was awful the whole time I would have been better sleeping in my car. Deposits were communicated about ahead of time. I went to buy bottle of water and the two capable people at the front register watched me wait and told me to go to the bar and wait I wasn’t assisted so I left and she said I thought you wanted water. I wanted to have a good experience a relaxing experience on my only day off but I was met with ma inconveniences and attitude. Worst stay ever. Waste of money
Stayed 1 night in Nov 2025

10/10 Excellent

Robert, East Windsor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Departed for airport before breakfast opened
Stayed 1 night in Oct 2025

10/10 Excellent

James

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of check in excellent. Cleanliness of room excellent. Staff very professional and helpful. Would stay there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Frances

Stayed 1 night in Oct 2025

8/10 Good

David Joseph

Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business stay

Have stayed here several times when in the area for business. Always clean, a good nights sleep, and always felt safe. Have never had any issues.
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious. Very cozy. Quiet
Stayed 2 nights in Sep 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Cathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a last minute stay on a road trip. We were very happy with this hotel. The price was reasonable, it was clean and had good amenities.
Stayed 1 night in Oct 2025

10/10 Excellent

brian

Stayed 2 nights in Sep 2025

10/10 Excellent

Christo

Stayed 1 night in Aug 2025

6/10 Okay

Nathan

Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very competent and hospitable staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Jul 2025

10/10 Excellent

Ethias

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and personable.
Stayed 1 night in Jul 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, comfortable spacious room and bathroom and extremely clean. We most certainly enjoyed our stay. Will definitely book again in the future!
Stayed 1 night in Jul 2025

10/10 Excellent

Valencia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room!
Stayed 1 night in Jul 2025

4/10 Poor

Jessica

Stayed 1 night in Jul 2025

8/10 Good

Flavio, Bayamon

Stayed 1 night in Jul 2025

8/10 Good

Sylvia

Liked: Cleanliness, amenities, property conditions & facilities
The property was conveniently located . The lobby was very nice as well as the staff. The room was a bit dark and the USB chargers were not working. But overall the stay was great. I would stay there again
Stayed 2 nights in Jun 2025

10/10 Excellent

Aiyana

Stayed 1 night in Jun 2025

10/10 Excellent

Jean

Business traveller, Travelled with group
Liked: Amenities
Friendly helpful staff.
Stayed 1 night in Jun 2025