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Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG

Property class: 2.5
Enjoy free breakfast at this Jacksonville hotel

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG

A hotel room with a kitchenette, a bed with a headboard, a desk with a chair, and a television.
A lobby with a reception desk, seating area, and a television screen.
A conference room with multiple tables and chairs, a flat-screen TV, and a patterned carpet.
A tray of freshly baked cinnamon rolls with icing.
A Holiday Inn Express & Suites building with a covered entrance, multiple windows, and a clear sky.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1923 S Jackson St, Jacksonville, TX, 75766
  • Place, Lake Jacksonville
    ‪10 min walk‬
  • Place, Nichols Green Park
    ‪13 min walk‬
  • Place, University of Texas at Tyler
    ‪36 min drive‬
  • Airport, Tyler, TX (TYR-Pounds Regional)
    ‪45 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

A hotel room with a kitchenette, a bed, a desk, and a chair.

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

A hotel room with two beds, a desk, a chair, a TV, and a lamp.

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

A hotel room with two beds, a desk with a television, and a window with curtains.

Suite, 1 Bedroom

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

A hotel room with two beds, a desk with a television, and a window with curtains.

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk with a telephone, a lamp, a television, and a dresser.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(23 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a television, and a window with curtains.

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(22 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a lamp.

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

A hotel room with a bed, a desk, a chair, and a couch.

Suite, 1 King Bed

8.0 out of 10
Very good
(12 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the area

Jacksonville

In Jacksonville .You'll be within half a mile (1 km) of Nichols Green Park and 2 miles (3 km) of Lake Jacksonville with a stay here. Bolton Park and UT Health Jacksonville are also within 3 miles (5 km).

What's nearby

  • Lake Jacksonville - 10 min walk - 0.9 km
  • Nichols Green Park - 13 min walk - 1.2 km
  • River Run Park - 21 min drive - 25.4 km
  • University of Texas at Tyler - 36 min drive - 59.3 km
  • Texas State Railroad: Palestine Depot - 49 min drive - 63.8 km

Getting around

  • Tyler, TX (TYR-Pounds Regional) - 44 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Chicken Express - ‬13 min walk
  • ‪Whataburger - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG

Enjoy free breakfast at this Jacksonville hotel
Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG offers its guests an indoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. The business-friendly Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG also features a vending machine, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Jacksonville hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room
Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG offers 65 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Similar properties

Front of property - evening/night
Weston Inn & Suites
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  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 521 reviews
The price is CA $84
CA $94 total
includes taxes & fees
Sep 2 - Sep 3
Weston Inn & Suites

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Front entrance ramp
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel JACKSONVILLE
Holiday Inn Express JACKSONVILLE
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Hotel And Suites Jacksonville South
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Jacksonville
Holiday Inn Express Hotel Suites JACKSONVILLE
Holiday Inn Express Hotel Suites JACKSONVILLE

Frequently asked questions

How close is Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG to the airport?

Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG is 38.3 mi (44-min drive) away from the Tyler, TX (TYR-Pounds Regional) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG?

As of Aug 31, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG on Sept 5, 2026 start from CA $136, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG.

Does Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG offer free breakfast?

Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG offers free buffet breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG?

This hotel offers free self parking.

Does Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG have a pool?

Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG features an indoor pool. Guests can enjoy pool access from 9:00 AM to 10:00 PM.

Does Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG to downtown Jacksonville?

Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG is 2 mi away from Jacksonville.

Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 452 out of 747 reviews
Rating 8 - Good. 178 out of 747 reviews
Rating 6 - Okay. 59 out of 747 reviews
Rating 4 - Poor. 30 out of 747 reviews
Rating 2 - Terrible. 28 out of 747 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Madeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good one night stay, the t
Stayed 1 night in May 2026
Verified review

6/10 Okay

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and professional.The breakfast on time and everything you could want for also.Overall definitely a good choice!!
Stayed 1 night in May 2026
Verified review

8/10 Good

Sue

Liked: Cleanliness
The room was clean and spacious.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. No outside noise. Property was great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Aarron

Liked: Cleanliness, staff & service, property conditions & facilities
Staff let me park my new motorcycle by the front door to protect it from really bad weather and hail
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness
Great toom
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service
lobby was under construction.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay all the way around.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, amenities
Very pleasant stay.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were very friendly. The room had a faint smoke smell. The elevator made a very loud noise.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

LeeAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed our stay
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Carla

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room, very clean, efficient and friendly staff
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Karen

Liked: Cleanliness, amenities
The coffee was the best, the Beds and bedding were extremely comfortable. There was plenty of available parking. The employees were extremely nice.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities
Staff was friendly and helpful. Rooms were extremely clean.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and the room was very clean and presentable. I would stay there again.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Paul

Good room. Good breakfast. Note that pool is closed.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Evan

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, no issues
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay very affordable
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Stepheny

Liked: Cleanliness, staff & service
Great place
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

jerilynne

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was so nice
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and good breakfast!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in and very nice and clean room.
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities
I woke up at 12:30 with a family walking into my room. That was the last time I stayed at this place.
Stayed 2 nights in Feb 2026