Home2 Suites by Hilton Jacksonville Airport

3.0 star property
3-star hotel in Northside

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Photo gallery for Home2 Suites by Hilton Jacksonville Airport

Terrace/patio
Fridge, microwave, dishwasher, coffee/tea maker
Exterior
Studio Suite, 1 King Bed, Non Smoking | Living area
Free daily on-the-go breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
13475 Ranch Road, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪12 min walk‬
  • Place, UF Health Hospital North
    ‪3 min drive‬
  • Place, UF Health North
    ‪3 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

Studio Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(77 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(64 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About the area

Jacksonville

Northside stay.Your stay at this Northside hotel places you within 2 miles (3 km) of UF Health North and River City Market Place. UF Health Hospital North and Oceanway Community Center are also within 3 miles (5 km).

What's nearby

  • River City Market Place - 12 min walk - 1.0 km
  • UF Health Hospital North - 3 min drive - 2.4 km
  • UF Health North - 3 min drive - 2.4 km
  • Jacksonville Zoo and Gardens - 10 min drive - 12.8 km
  • St. Johns Town Center - 27 min drive - 37.7 km

Getting around

  • Jacksonville Station - 20 min drive
  • Jacksonville International Airport (JAX) - 6 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Circle K - ‬9 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬2 min drive

About this property

Home2 Suites by Hilton Jacksonville Airport

3-star hotel in Northside
Home2 Suites by Hilton Jacksonville Airport offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A roundtrip airport shuttle is free (available on request). The business-friendly Home2 Suites by Hilton Jacksonville Airport also features laundry facilities and an elevator. Parking is available for a fee.

This 3-star Jacksonville hotel is smoke free.

  • 106 guestrooms or units
  • To-go breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
Home2 Suites by Hilton Jacksonville Airport offers 106 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 10:00 PM at scheduled times and on request
  • Self parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Stes JAX Airport
Home2 Suites BY Hilton Jackson

Home2 Suites by Hilton Jacksonville Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 643 out of 1001 reviews
Rating 8 - Good. 172 out of 1001 reviews
Rating 6 - Okay. 91 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Orlando

Stayed 1 night in Feb 2026

10/10 Excellent

Amanda

Liked: Cleanliness, property conditions & facilities
Best bed
Stayed 1 night in Jan 2026

10/10 Excellent

Kenneth

Stayed 1 night in Jan 2026

8/10 Good

Kimberly

Stayed 1 night in Jan 2026

10/10 Excellent

Jeslizabeth

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant place to stay, very clean, good staff!
Stayed 1 night in Jan 2026

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was comfortable and I liked the
Stayed 1 night in Jan 2026

10/10 Excellent

Kayla

Stayed 2 nights in Jan 2026

6/10 Okay

melody, Sherwood

Travelled with family
Liked: Amenities
Disliked: Cleanliness
The cleanliness was not exactly where we thought it should be. My husband said his pillow smelled horrible. Not the pillowcase, but the actual pillow. There was an interesting surge protector just laying on the kitchen counter, where the refrigerator was plugged in. Just not used to this kind of Hilton experience.
Stayed 1 night in Jan 2026

4/10 Poor

Ronald

Stayed 1 night in Dec 2025

8/10 Good

Christina

Stayed 1 night in Dec 2025

8/10 Good

Volha

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The room had a broken sink not letting the water through. Ww asked for help but were told that imust be hair collected there so it still slowly gets water through and we only stsy 1 night.. So we used a kitchenette sink for brushing teeth The refrigirator was on and off because fuses got off by some reason. The kitchenette completion was just a half of whats usually there. I hope thst its just pur room had no proper check up... We were tired after a dsy on the road, so we didnt feel like a changing room after unpacking. Also, the lady at the front told us that she closed the pool alreaxy even though it suppose to work still based on open - close hours stated. A breakfast was good. Beds are ok. So, the service at the hotel is not well for the property itself by my opinion
Stayed 1 night in Dec 2025

6/10 Okay

Byron

Stayed 1 night in Dec 2025

6/10 Okay

Thomas

Disliked: Cleanliness
Room was dirty
Stayed 1 night in Dec 2025

10/10 Excellent

Ruth E

Stayed 1 night in Dec 2025

10/10 Excellent

Maykel

Liked: Cleanliness, amenities, property conditions & facilities
Ok.
Stayed 1 night in Dec 2025

8/10 Good

Parker

Stayed 2 nights in Dec 2025

8/10 Good

Guy, MOON TOWNSHIP

Stayed 1 night in Dec 2025

6/10 Okay

Megan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The front staff was very friendly. The room was dirty- especially the chair at the desk and the floor around that area. I spilled some water and used a towel to soak it up… the white towel was very brown when I picked it up. There was also mildew in the shower.
Stayed 1 night in Dec 2025

10/10 Excellent

Stacie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everyone nice and room nice Convenient to all activities
Stayed 4 nights in Dec 2025

2/10 Terrible

Carl

No hot water in shower
Stayed 1 night in Dec 2025

6/10 Okay

Keaton

Stayed 1 night in Dec 2025

10/10 Excellent

Brianne

Stayed 1 night in Oct 2025

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, nice staff. Very easy check in and out. You do have to pay to park, wasn’t expecting that part but it was easy with a QR code.
Stayed 2 nights in Dec 2025

8/10 Good

stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was safe and easy to pay for
Stayed 1 night in Dec 2025

4/10 Poor

Paul

Liked: Staff & service
Disliked: Cleanliness
No hot water for showers Mold in tub Dirty floors
Stayed 1 night in Dec 2025