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Hyatt Place Jacksonville / St. Johns Town Center

3.0 star property
3-star hotel near St. Johns Town Center

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Photo gallery for Hyatt Place Jacksonville / St. Johns Town Center

Sports facility
Lobby
Exterior
Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
4742 Town Center Parkway, Jacksonville, FL, 32246
  • Place, St. Johns Town Center
    ‪1 min walk‬
  • Place, Topgolf
    ‪17 min walk‬
  • Place, University of North Florida
    ‪2 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(85 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Lake View (2 Queenbed & 1 Sofabed)

1 bedroom, in-room safe, desk, blackout drapes

Room, Lake View (2 Queenbed & 1 Sofabed)

9.2 out of 10
Wonderful
(24 reviews)
  • Lake view
  • 48 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room (2 Queenbed & 1 Sofabed)

1 bedroom, in-room safe, desk, blackout drapes

Room (2 Queenbed & 1 Sofabed)

9.0 out of 10
Wonderful
(59 reviews)
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Lake View

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Lake View

9.2 out of 10
Wonderful
(23 reviews)
  • Lake view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

9.4 out of 10
Exceptional
(21 reviews)
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(12 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Jacksonville

Southside stay.With a stay at this Southside hotel, you'll be within half a mile (1 km) of St. Johns Town Center and 2 miles (3 km) of University of North Florida. Also within 9 miles (15 km) are The Avenues and EverBank Stadium.

What's nearby

  • St. Johns Town Center - 1 min walk - 0.1 km
  • Topgolf - 17 min walk - 1.4 km
  • University of North Florida - 2 min drive - 1.7 km
  • EverBank Stadium - 17 min drive - 18.9 km
  • TPC Sawgrass - 21 min drive - 25.5 km

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 12 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪The Cheesecake Factory - ‬6 min walk
  • ‪Texas Roadhouse - ‬9 min walk
  • ‪Ted's Montana Grill - ‬9 min walk

About this property

Hyatt Place Jacksonville / St. Johns Town Center

3-star hotel near St. Johns Town Center
Hyatt Place Jacksonville / St. Johns Town Center offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 6472 square feet (601 square meters) and includes conference space. The business-friendly Hyatt Place Jacksonville / St. Johns Town Center also features a terrace, dry cleaning/laundry services, and a convenience store. Parking is available for a fee.

This 3-star Jacksonville hotel is smoke free.

  • 160 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 6472 sq ft of conference space
  • 601 sq m of conference space
  • Continental breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Computer for guest use
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hyatt Place Jacksonville / St. Johns Town Center offers 160 accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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Hyatt Place Jacksonville Airport
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  • Breakfast included
  • Free airport shuttle
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4.5 out of 5, Wonderful, 2,384 reviews
The price is CA $150
CA $170 total
includes taxes & fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Netflix

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per pet, per stay (maximum USD 200.00 per stay), plus a one-time cleaning fee of USD 100.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 53 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 100.00 per pet, per stay (maximum USD 200.00 per stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 12 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Jacksonville St. Johns Town Center Hotel
Hyatt Place St. Johns Town Center Hotel
Hyatt Place Jacksonville St. Johns Town Center
Hyatt Place St. Johns Town Center
Hyatt Place Jacksonville St. Johns Town Center Hotel
Hyatt Place Jacksonville / St. Johns Town Center Hotel
Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
Hotel Hyatt Place Jacksonville / St. Johns Town Center
Hyatt Place St. Johns Town Center Hotel
Hyatt Place Jacksonville St. Johns Town Center
Hyatt Place St. Johns Town Center
Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
Hyatt St Johns Town Center

Hyatt Place Jacksonville / St. Johns Town Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 752 out of 1007 reviews
Rating 8 - Good. 154 out of 1007 reviews
Rating 6 - Okay. 59 out of 1007 reviews
Rating 4 - Poor. 19 out of 1007 reviews
Rating 2 - Terrible. 23 out of 1007 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ahmed

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Close to lots of shopping and dining. Center of everything. Clean hotel. Beautiful patio on the back. Lovely atmosphere. Friendly staff.
Stayed 2 nights in Feb 2026

10/10 Excellent

Yoan

Business traveller
Liked: Cleanliness, staff & service
nice and clean hotel and very convenience
Stayed 1 night in Oct 2025

10/10 Excellent

Amin

Stayed 2 nights in Oct 2025

10/10 Excellent

Maria

Stayed 1 night in Nov 2025

8/10 Good

Opal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view from our room was best part of our stay. The beds were comfortable and room spacious enough. And the pool was heated. A big plus. Although convenient to places to eat and shop, it means traffic. Parking comes with a fee which others do not. Overall though it was a good place to stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities
Clean room and friendly staff
Stayed 1 night in Nov 2025

6/10 Okay

Candace

Liked: Cleanliness, staff & service
Disliked: Amenities
yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Ronald, CRAWFORDVILLE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Outstandingly smooth check-in and room is amazing! Great amenities here!
Stayed 1 night in Nov 2025

10/10 Excellent

Sathira

Stayed 3 nights in Oct 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and clean, and the hotel was very nice.
Stayed 1 night in Oct 2025

10/10 Excellent

Anelisse

Liked: Cleanliness, staff & service, amenities
Staff was great. Someone had broken and left part of a lamp plug in a socket and when we told the front desk they were very quick and efficient to fix the issue.
Stayed 1 night in Nov 2025

6/10 Okay

Pooja

Travelled with family
Liked: Cleanliness
Hotel is very clean and at a great location- surrounded by lots of options for food and shopping. We did not get the breakfast but were informed that it’s $11 per person. We were disappointed by 2 main things. At check-in, the parking policy was never explained to us ($5 per night for gated parking which is automatically deducted from the incidentals charge). The amount is fine, it was just a nuisance to not know that, park, get settled in, and have to come back- stand in line, just to ask for clarifications on whether we’re supposed to have a hang tag/ticket, etc. since it was never explained at check-in. Next- the really annoying part of our stay… We were exhausted and had a morning flight to catch. We were awakened by a relentless knock on our door early in the morning. It was a woman in a flannel sweater jacket holding a clipboard. She barely spoke English but we figured out that she was asking “when are you leaving?” We were confused and asked, “isn’t checkout at 11?” Even though we had no plans to stay that late, we felt it was extremely unprofessional and rude to disrupt our sleep so she could ask what time we were planning on leaving. She was kind, but this caught us completely off guard and it was not something we expected to experience at a Hyatt property. She responded with “ok!” And then she turned around and left. The toilet in our bathroom was running all night. Again, because we were exhausted- we didn’t bother to complain. Just not what we expected.
Stayed 1 night in Nov 2025

10/10 Excellent

David, FORSYTH

Liked: Cleanliness, amenities, property conditions & facilities
Our room clean and spacious. The location to eating places excellent. The cleaning staff was wonderful.
Stayed 2 nights in Oct 2025

10/10 Excellent

James, Byron

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was above average, for an additional fee. Coffee was good!
Stayed 3 nights in Oct 2025

6/10 Okay

Andrew, Longwood

Stayed 1 night in Oct 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Allison

Stayed 1 night in Oct 2025

10/10 Excellent

LaTonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BES
Stayed 2 nights in Oct 2025

10/10 Excellent

Dan

Stayed 3 nights in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Always a great place to stay!
Stayed 3 nights in Oct 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our second time staying at this Hyatt Place. It is conveniently located at St. John’s. Staff are very courteous and friendly. Breakfast has a great variety, and healthy options. Parking can be a little hard in the weekends but manageable. Rooms are decent and beds are as well. My husband used the gym and he was pleased with the options. The pool was great as well.
Stayed 2 nights in Oct 2025

10/10 Excellent

Emily

Stayed 2 nights in Oct 2025

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel and love the close proximity to shopping. Definitely staycation vibes.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael J.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Cliff

Travelled with partner
Friendly staff
Stayed 1 night in Oct 2025