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Residence Inn by Marriott Jacksonville Downtown

3.0 star property
3-star hotel near Edward Waters College

Choose dates to view prices

Photo gallery for Residence Inn by Marriott Jacksonville Downtown

BBQ/picnic area
55-inch LED TV with cable channels, TV, Netflix
Reception
Coffee/tea maker, dining tables
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
357 OAK STREET, Jacksonville, FL, 32204
  • Place, Prime F. Osborn III Convention Center
    ‪6 min walk‬
  • Place, Cummer Museum of Art and Gardens
    ‪12 min walk‬
  • Place, Times-Union Center for the Performing Arts
    ‪18 min walk‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, individually furnished, desk

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Basic Suite, 1 Bedroom

Premium bedding, in-room safe, individually furnished, desk

Basic Suite, 1 Bedroom

9.4 out of 10
Exceptional
(22 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, in-room safe, individually furnished, desk

Studio, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(27 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, Multiple Beds

Coffee/tea maker, dining tables

Studio, Multiple Beds

10.0 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Premium bedding, in-room safe, individually furnished, desk

Suite, 1 Bedroom (Hearing Accessible)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Coffee/tea maker, dining tables

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Premium bedding, in-room safe, individually furnished, desk

Suite, 1 Bedroom (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Coffee/tea maker, dining tables

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Coffee/tea maker, dining tables

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, individually furnished, desk

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, individually furnished, desk

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, individually furnished, desk

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

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About the area

Jacksonville

Heart of Jacksonville.Your stay at this Downtown Jacksonville hotel places you within 3 miles (5 km) of Edward Waters College and VyStar Veterans Memorial Arena. UF Health Proton Therapy Institute and Daily's Place are also within 3 miles (5 km).

What's nearby

  • Prime F. Osborn III Convention Center - 6 min walk - 0.6 km
  • Riverside Park - 11 min walk - 0.9 km
  • Cummer Museum of Art and Gardens - 12 min walk - 1.1 km
  • Times-Union Center for the Performing Arts - 18 min walk - 1.5 km
  • Florida Theatre - 3 min drive - 2.3 km

Getting around

  • La Villa Station - 13 min walk
  • Jacksonville Station - 14 min drive
  • Jacksonville International Airport (JAX) - 21 min drive

Restaurants

  • ‪Panda Express - ‬8 min walk
  • ‪Arepa Please - ‬5 min walk
  • ‪Chipotle Mexican Grill - ‬8 min walk
  • ‪Hawkers Asian Street Fare - ‬13 min walk
  • ‪River & Post - ‬15 min walk

About this property

Residence Inn by Marriott Jacksonville Downtown

3-star hotel near Edward Waters College
Residence Inn by Marriott Jacksonville Downtown offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Residence Inn by Marriott Jacksonville Downtown. Parking is available for a fee.

This 3-star Jacksonville hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 6 levels
  • Built in 2021
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Grocery service (free)
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room
Residence Inn by Marriott Jacksonville Downtown offers 135 accommodations with laptop-compatible safes and coffee/tea makers. These individually furnished accommodations have separate dining areas and include dining tables. Beds feature premium bedding. 55-inch LED televisions come with premium cable channels and Netflix. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

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Hyatt Regency Jacksonville
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  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,608 reviews
The price is CA $228
CA $261 total
includes taxes & fees
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Property amenities

Family friendly

  • Dining table
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

Room amenities

Entertainment

  • 55-inch LED TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dining table
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Guests will receive smart lock details

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 12.00 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, mobile payments, and Apple Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:00 AM to 8:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

By Marriott Jacksonville

Residence INN Jacksonville Downtown

Residence Inn by Marriott Jacksonville Downtown Hotel

Residence Inn by Marriott Jacksonville Downtown Jacksonville

Frequently asked questions

How close is Residence Inn by Marriott Jacksonville Downtown to the airport?

Residence Inn by Marriott Jacksonville Downtown is 19.2 mi (26-min drive) away from the Jacksonville, FL (CRG-Jacksonville Executive at Craig) airport, the closest popular airport to the property.

How much does it cost to stay at Residence Inn by Marriott Jacksonville Downtown?

As of May 19, 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Jacksonville Downtown on Jun 19, 2026 start from CA $271, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Residence Inn by Marriott Jacksonville Downtown have an airport shuttle?

Airport shuttle services are not available at Residence Inn by Marriott Jacksonville Downtown.

How close is Residence Inn by Marriott Jacksonville Downtown to the beach?

This hotel is 11.3 mi (23-min drive) from Kurzius Beach.

Does Residence Inn by Marriott Jacksonville Downtown offer free breakfast?

Residence Inn by Marriott Jacksonville Downtown offers free continental breakfast every day.

Is there a casino at Residence Inn by Marriott Jacksonville Downtown?

No, there is no casino at this hotel, but bestbet Orange Park (18-min drive) is nearby.

What time is check-in at Residence Inn by Marriott Jacksonville Downtown?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Residence Inn by Marriott Jacksonville Downtown?

Free parking is not available at this hotel. Self parking is available for USD 12.00 per night.

Does Residence Inn by Marriott Jacksonville Downtown have a pool?

Residence Inn by Marriott Jacksonville Downtown features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 8:00 PM.

Does Residence Inn by Marriott Jacksonville Downtown have a spa?

There are no spa services available at this hotel.

How close is Residence Inn by Marriott Jacksonville Downtown to downtown Jacksonville?

Residence Inn by Marriott Jacksonville Downtown is 1.4 mi away from Jacksonville.

Residence Inn by Marriott Jacksonville Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 344 out of 416 reviews
Rating 8 - Good. 51 out of 416 reviews
Rating 6 - Okay. 11 out of 416 reviews
Rating 4 - Poor. 4 out of 416 reviews
Rating 2 - Terrible. 6 out of 416 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Staci

Travelled with group
Liked: Cleanliness, staff & service, amenities
We were greeted by the sweetest front desk person. The room was spotless and the temperature was perfect. We had a view of the river that I was not expecting. The breakfast was delicious with so many options! Would most definitely stay again.
Stayed 1 night in Feb 2026

10/10 Excellent

Oryan

Liked: Cleanliness, amenities, property conditions & facilities
Great job!
Stayed 1 night in Feb 2026

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk was always freindly and helpful.
Stayed 3 nights in Feb 2026

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Great room. Nice staff
Stayed 2 nights in Feb 2026

10/10 Excellent

jason

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great room and great staff. The hotel lets you arrive earlier and stay later than othe hotels in area.
Stayed 1 night in Feb 2026

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and a beautiful property centrally located in downtown. Sadly, the pool was closed for the season, but the rest of my stay was great. The breakfast spread was worth getting up early for!
Stayed 1 night in Feb 2026

10/10 Excellent

Rhett

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and great.
Stayed 2 nights in Feb 2026

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful service and friendly staff. Great breakfast.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ray

Liked: Cleanliness, staff & service
Have always had a good stay at residence inn! Staff was very friendly and room and the rest of hotel looked clean. Too cold to use pool. Neighborhood a little shady but felt safe at hotel. Location was close to our convention!
Stayed 3 nights in Jan 2026

10/10 Excellent

Kathleen

Room was spotless. Breakfast was lovely. I would love to stay again next time I’m in the area.
Stayed 1 night in Jan 2026

10/10 Excellent

Kimberly, Jacksonville

Stayed 1 night in Jan 2026

10/10 Excellent

Sudarshan

Stayed 1 night in Dec 2025

8/10 Good

Kimberley, Jacksonville

Liked: Cleanliness, amenities, property conditions & facilities
I would have given it a 5 but the staff wa arguing in the lobby. The hotel was great, the views was great and the room was clean!
Stayed 2 nights in Jan 2026

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
Quiet rooms, staff was great. Rooms were everything I needed.
Stayed 1 night in Dec 2025

10/10 Excellent

Celia

Liked: Cleanliness, amenities, property conditions & facilities
very clean and comfortable! There was also lots of room!
Stayed 1 night in Dec 2025

10/10 Excellent

phillip

Stayed 2 nights in Jan 2026

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, large room, friendly staff.
Stayed 1 night in Jan 2026

10/10 Excellent

John

Stayed 2 nights in Dec 2025

10/10 Excellent

Thalia

Stayed 3 nights in Dec 2025

10/10 Excellent

Tamia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surrounding area feels safe. Back of the building scary
Stayed 2 nights in Jan 2026

10/10 Excellent

Satyanarayana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent and service was good
Stayed 2 nights in Dec 2025

10/10 Excellent

Pascal

Stayed 1 night in Dec 2025

10/10 Excellent

Alex

Stayed 1 night in Dec 2025

10/10 Excellent

kenneth, farmers Branch

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, peaceful, convenient, all perfect.
Stayed 2 nights in Dec 2025

10/10 Excellent

Simone Brianna

Stayed 1 night in Dec 2025