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SureStay Hotel by Best Western Jacksonville South

2.5 star property
Hotel perfectly located for exploring Southside

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Jacksonville South

Lobby
Pillowtop beds, in-room safe, desk, laptop workspace
Bathroom sink
Free daily buffet breakfast
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
5018 University Boulevard West, Jacksonville, FL, 32216
  • Place, Curahealth Jacksonville
    ‪11 min walk‬
  • Place, University Mall
    ‪13 min walk‬
  • Place, Merill Road Shopping Center
    ‪14 min walk‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About the area

Jacksonville

Southside stay.Your stay at this Southside hotel places you within 6 miles (10 km) of Jacksonville Museum of Modern Art and EverBank Stadium. Also within 9 miles (15 km) are Cummer Museum of Art and Gardens and St. Johns Town Center.

What's nearby

  • Promenade Shopping Center - 11 min walk - 0.9 km
  • Curahealth Jacksonville - 11 min walk - 0.9 km
  • University Mall - 13 min walk - 1.2 km
  • Merill Road Shopping Center - 14 min walk - 1.2 km
  • Fort Caroline Shopping Center - 2 min drive - 2.4 km

Getting around

  • San Marco Station - 7 min drive
  • Jacksonville Station - 19 min drive
  • Jacksonville International Airport (JAX) - 29 min drive

Restaurants

  • ‪RaceTrac - ‬3 min walk
  • ‪Chick-fil-A - ‬11 min walk
  • ‪The French Pantry - ‬18 min walk
  • ‪Taco Bell - ‬4 min walk
  • ‪Burger King - ‬2 min walk

About this property

SureStay Hotel by Best Western Jacksonville South

Hotel perfectly located for exploring Southside
WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly SureStay Hotel by Best Western Jacksonville South also features a vending machine, laundry facilities, and complimentary use of a nearby fitness facility. Free self parking is available.

Smoking is allowed in designated areas at this Jacksonville hotel.

  • 84 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Television in lobby
  • Smoking in designated areas
SureStay Hotel by Best Western Jacksonville South offers 84 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature pillowtop mattresses. LED televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Exterior
La Quinta Inn & Suites by Wyndham Jacksonville Butler Blvd
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  • Breakfast included
  • Pet friendly
  • Parking included
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The price is CA $116
CA $131 total
includes taxes & fees
Jan 22 - Jan 23
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LED TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Super 8 Jacksonville South
Super 8 Lodge Jacksonville South
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SureStay Hotel by Best Western Jacksonville South Jacksonville

SureStay Hotel by Best Western Jacksonville South Reviews

Reviews

6.8
Rating 10 - Excellent. 262 out of 896 reviews
Rating 8 - Good. 214 out of 896 reviews
Rating 6 - Okay. 145 out of 896 reviews
Rating 4 - Poor. 108 out of 896 reviews
Rating 2 - Terrible. 167 out of 896 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was good. I would recommend to friends for overnight when traveling to Florida.
Stayed 1 night in Oct 2025

10/10 Excellent

Artesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience . Great location & friendly staff .
Stayed 1 night in Oct 2025

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2025

4/10 Poor

Kristen

Stayed 1 night in Oct 2025

6/10 Okay

Brandon

Disliked: Cleanliness, property conditions & facilities
Nothing like the picture
Stayed 1 night in Oct 2025

10/10 Excellent

Chad

Stayed 1 night in Sep 2025

8/10 Good

Alajia

Travelled with family
Liked: Cleanliness, staff & service
The room was clean and staff were friendly
Stayed 1 night in Oct 2025

8/10 Good

Vanida

Liked: Cleanliness
Not bad
Stayed 1 night in Oct 2025

6/10 Okay

Jill

Na
Stayed 2 nights in Sep 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the place !
Stayed 1 night in Sep 2025

8/10 Good

Scott

Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Stayed 3 nights in Sep 2025

10/10 Excellent

Karelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and the room was clean with comfortable beds.
Stayed 1 night in Sep 2025

6/10 Okay

Maggie

Liked: Cleanliness
.
Stayed 4 nights in Sep 2025

10/10 Excellent

Antony lemos

Liked: Property conditions & facilities
Good
Stayed 3 nights in Sep 2025

6/10 Okay

Kaylee

Disliked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Rustam

Good
Stayed 1 night in Sep 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Hotel has bed bug in beds
Stayed 1 night in Aug 2025

8/10 Good

Maribel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property's interior was fine overall! The location or area where this hotel is located is very commercial, with several car and truck repair shops.
Stayed 1 night in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Aug 2025

6/10 Okay

Daniel

Stayed 1 night in Aug 2025

8/10 Good

Robin

Good for the price

For the price you pay for the room, it was really good. The beds were comfortable and the shower had amazing water pressure! The staff was friendly enough, but got right to the point and was all business.The downside was the air conditioner was very noisy and had a hard time keeping the room cooled down, and although the breakfast was good, it was not kept well stocked.
Stayed 2 nights in Aug 2025

2/10 Terrible

Stephen

The exterior condition of the facility and the amount of
Stayed 1 night in Aug 2025

2/10 Terrible

Jeremiah

Disliked: Cleanliness, staff & service, property conditions & facilities

Don't stay

Terrible hotel. Took forever for someone to check me in. Once i arrived in the room there was a bullet hole in the window, the shower was filthy and the room smelled like weed. Overall not recommended.
Stayed 2 nights in Aug 2025

2/10 Terrible

KATHLEEN

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If you want a nice place to stay, look elsewhere. If you're looking to save a few bucks, this is the place for you. Not recommended.
Stayed 1 night in Aug 2025