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Hotel Jaclef Plaza

3.0 star property
Family-friendly 3-star hotel with 2 outdoor pools

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Photo gallery for Hotel Jaclef Plaza

Terrace/patio
Front of property - evening/night
Poolside bar
Poolside bar
Front of property - evening/night

Reviews

4.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
97 route de Cyvadier, Jacmel, HT9910
  • Place, Raymond Les Bains
    ‪8 min drive‬
  • Place, Cathedral of Saint Philippe and Saint Jacques
    ‪9 min drive‬
  • Place, Iron Market
    ‪9 min drive‬
  • Airport, Jacmel Airport (JAK)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, free WiFi

Standard Room, 1 King Bed

  • Ocean view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Garden view
  • 36 sq m
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 2 King Beds

Premium bedding, desk, free WiFi

Deluxe Room, 2 King Beds

  • Mountain view
  • 28 sq m
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

Premium bedding, desk, free WiFi

Suite, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Single Room, 1 Bedroom

Premium bedding, desk, free WiFi

Deluxe Single Room, 1 Bedroom

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the area

Jacmel

In Jacmel .Within 6 miles (10 km) of this hotel, you'll find Cathedral of Saint Philippe and Saint Jacques and Iron Market. Salubria Gallery and Maison Cadet are also within 6 miles (10 km).

What's nearby

  • Raymond Les Bains - 8 min drive - 8.3 km
  • Cathedral of Saint Philippe and Saint Jacques - 9 min drive - 6.7 km
  • Iron Market - 9 min drive - 6.7 km
  • Salubria Gallery - 9 min drive - 6.7 km
  • Maison Cadet - 10 min drive - 7.3 km

Getting around

  • Jacmel Airport (JAK) - 15 min drive

Restaurants

  • ‪Colin's Hotel - ‬9 min drive
  • ‪Kool - ‬9 min drive
  • ‪Speakerman - ‬7 min drive
  • ‪Le Hasard - ‬9 min drive
  • ‪Le Chandelier - ‬8 min drive

About this property

Hotel Jaclef Plaza

Family-friendly 3-star hotel with 2 outdoor pools
Hotel Jaclef Plaza offers its guests 2 outdoor swimming pools, an indoor pool, a fitness center, and a children's pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Free breakfast is served. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. A nightclub, a library, and a terrace are also featured at the family-friendly Hotel Jaclef Plaza. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Jacmel hotel.

  • 50 guestrooms or units
  • 2 dining venues
  • 2 bars by the pool
  • Meeting rooms
  • Continental breakfast (free)
  • Nightclub
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Hotel Jaclef Plaza offers 50 air-conditioned accommodations with fireplaces and complimentary newspapers. Beds feature premium bedding. Refrigerators and microwaves are provided.

This Jacmel hotel provides complimentary wired and wireless Internet access. Flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested.

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  • Parking included
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includes taxes & fees
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Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • 2 poolside bars
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Gym
  • Indoor pool
  • Library
  • Natural pool
  • Nightclub
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free daily newspapers

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for USD 20.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 130 per vehicle (roundtrip)
  • Valet parking fee: USD 5.00 per night
  • Crib (infant bed) fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard.

Property is also known as

HOTEL JACLEF PLAZA Jacmel
HOTEL JACLEF PLAZA
JACLEF PLAZA Jacmel
JACLEF PLAZA
HOTEL JACLEF PLAZA Hotel
HOTEL JACLEF PLAZA Jacmel
HOTEL JACLEF PLAZA Hotel Jacmel

Frequently asked questions

How close is Hotel Jaclef Plaza to the airport?

Hotel Jaclef Plaza is 2.7 mi (15-min drive) away from the Jacmel Airport (JAK) airport, the closest popular airport to the property.

Does Hotel Jaclef Plaza have an airport shuttle?

Hotel Jaclef Plaza offers an airport shuttle 24 hours a day, for a charge of USD 130 per vehicle, roundtrip.

How close is Hotel Jaclef Plaza to the beach?

This hotel is 4.3 mi (16-min drive) from Raymond Les Bains.

Does Hotel Jaclef Plaza offer free breakfast?

Yes, Hotel Jaclef Plaza offers free breakfast.

Is there a casino at Hotel Jaclef Plaza?

No, there is no casino at this hotel.

What time is check-in at Hotel Jaclef Plaza?

Check-in begins at noon.

Is there free parking at Hotel Jaclef Plaza?

This hotel offers free self parking. Valet parking is available for USD 5.00 per night.

Does Hotel Jaclef Plaza have a pool?

Hotel Jaclef Plaza features 2 outdoor pools, an indoor pool, and a children's pool.

Does Hotel Jaclef Plaza have a restaurant?

Yes, there are 2 restaurants on site.

Does Hotel Jaclef Plaza have a spa?

There are no spa services available at this hotel.

How close is Hotel Jaclef Plaza to downtown Jacmel?

Hotel Jaclef Plaza is 3.3 mi away from Jacmel.

Hotel Jaclef Plaza Reviews

Reviews

4.4
Rating 10 - Excellent. 1 out of 16 reviews
Rating 8 - Good. 1 out of 16 reviews
Rating 6 - Okay. 2 out of 16 reviews
Rating 4 - Poor. 7 out of 16 reviews
Rating 2 - Terrible. 5 out of 16 reviews

4.8/10

Cleanliness

5.0/10

Staff & service

4.0/10

Amenities

4.8/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Valentina

Disliked: Staff & service, amenities, property conditions & facilities
It's a dead place . This Hotel has not been in service for over a year.
Stayed 2 nights in Apr 2023
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
it's a very beautiful hotel the rooms very good but the service is terrible they don't clean the washrooms
Stayed 2 nights in Jan 2020
Verified

2/10 Terrible

Carol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nasty hotel .

I had the worst experience on my life this hotel is not a good place to send people they don't know how to serve people. They treat people a animal please take responsabiliti .
Verified

6/10 Okay

Sean

Liked: Cleanliness, staff & service, room comfort

Nice place and price is good.

I was enjoy staying there.price was good close to the beach. Stuff was good.
Verified

4/10 Poor

Ricky

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

The pool wasn"t clean

The hotel staff or workers should not lane or hanging out by the water pool while the hotel guest did not enjoy or deserved a privacy of comfort!!!!
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Abandon Hotel

I had a terrible experience getting there, the road leading to the hotel was blocked, shootings because the peeople of jacmel was protesting against not having electricity for about a week, this has been an ongoing problem in jacmel, so i had to go back to a friend and the next day when i called i was able to check in to the hotel and when i arrived there was no power, tv was not working, water was not running , barely 3 staff there. The hotel has potential, but lack services and the proper equipments to make it run smoothly due to the economic condition of the country.
Verified

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
It was good the room cleaning an there Ac nice pool great food I love it
Verified

2/10 Terrible

Harry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel, terrible service!

This hotel looks nice in pictures but up close it's terrible in all aspects. It has lights and a/c only a few hours at night and/or whenever they decide to run a generator, which is not often. The bathroom had no door, and during the day there was no light. The majority of the staff is oblivious to complaints, and a manager gave mostly lip service. The room did not get cleaned all the time (I saw cockroaches on 3, 4 occasions). Free breakfast is non existed unless you like leftovers from the previous dinner. I tried a few times but gave up when they had no water and milk for my coffee. On the weekends they run some function with loud music and noise making sleep impossible. Its way overrated, and I would never stay there again.
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service

Rooms ok.

Appearance perfect, but food, pool not ok. Not much to add.
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would Never return to this hotel. Th.e service is the worst I have ever experienced at a hotel booked on line
Verified

8/10 Good

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice i enjoy my stay with my husband. lovely staff

i did need to relax it was the right place to stay. i enjoy everything, the staff are lovely, its like a family over there. we will go back in the future.
Verified

6/10 Okay

April

Liked: Cleanliness, staff & service

It's Haiti

There isn't air conditioning all day, it may come on and off as that's the way electric is in Haiti. The bathroom lights and room lights will always work. It's a clean hotel with nice workers. The breakfast we had once and the rest of the time we only had white bread. They said they were out??? Not sure the story on that. We were there to help an Orphanage and so we didn't complain. There is a water machine with the 5 gallon water jug you can get water from. It ran out but not too long it would be refilled again. No other complaints. It had hot water most of the time. Pretty good in my book. I'd stay again. Could of been much worse!
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful service and should have been a motel.

Room was dirty, broken down furnitures and tv has no cable no programs at all. I had to change room 3 times from bad to worst. It took 3 hours just to get a cup of coffee. It was terrible.
Verified

2/10 Terrible

mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

a eviter

c'est honteux de representer un tel etablissement tous est lamentable dans cette hotel
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Very poorly maintained and managed.

Hotel management must not care if they have any guests or not. Hotel was mostly empty, and it is obvious why. Lobby was mostly empty and dark, very little furniture. Pool was dirty and not maintained. There was trash and dead cockroaches along the balcony/walkway to the rooms. We were the only guests that ate there, both in the evening and in the morning. A few other guests arrived in the evening, but probably less than 10% of the rooms were occupied.
Verified

10/10 Excellent

SABINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort