Crocs Resort & Casino

4.5-star beachfront hotel near Marina Los Sueños

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Where to?

Dates

March 2026

April 2026

Outdoor pool, pool umbrellas, sun loungers

Premium bedding, down comforters, in-room safe, individually decorated

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Spa
Parking included
Free WiFi
Restaurant
Air conditioning

Explore the area

800 metros norte del Banco de Costa Rica, Jacó, Puntarenas, 61101

Place, Teatro Jacó
‪18 min walk‬
Place, Neo Fauna
‪4 min drive‬
Place, Jacó Walk Shopping Center
‪5 min drive‬
Airport, Tambor (TMU)

Room options

Condo, 1 Bedroom

96 sq m
1 bedroom
Sleeps 3
1 King Bed

Condo, 2 Bedrooms

140 sq m
Sleeps 7
2 King Beds

Room, 2 Queen Beds, Mountain View

Very good

Mountain view
34 sq m
1 bedroom
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Mountain View

Mountain view
34 sq m
1 bedroom
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Ocean View

Ocean view
34 sq m
1 bedroom
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Balcony, Ocean View

Excellent

Ocean view
53 sq m
1 bedroom
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Balcony, Ocean View

Wonderful

Ocean view
39 sq m
1 bedroom
Sleeps 4
2 Queen Beds

Junior Suite, 2 Queen Beds, Ocean View

Ocean view
70 sq m
1 bedroom
Sleeps 4
2 Queen Beds

Junior Suite, 1 King Bed, Ocean View

Exceptional

Ocean view
70 sq m
1 bedroom
Sleeps 2
1 King Bed

Room, 1 King Bed, Ocean View

Ocean view
43 sq m
1 bedroom
Sleeps 2
1 King Bed

Studio Suite, 1 King Bed

41 sq m
Sleeps 2
1 King Bed

Room, 2 Queen Beds (Limited View)

Mountain view
34 sq m
1 bedroom
Sleeps 4
2 Queen Beds

Room, 1 King Bed (Limited View)

Exceptional

Mountain view
34 sq m
1 bedroom
Sleeps 2
1 King Bed

About the area

Jacó

Beachside getaway.At this Jacó hotel, you'll be within 3 miles (5 km) of Jacó Beach and 6 miles (10 km) of El Miro. Rainforest Adventures Jaco and Canopy Vista Los Suenos Adventure Park are also within 6 miles (10 km).

What's nearby

Teatro Jacó - 18 min walk - 1.5 km
Neo Fauna - 4 min drive - 1.8 km
Jacó Walk Shopping Center - 5 min drive - 2.2 km
Jacó Beach - 8 min drive - 3.5 km
Marina Los Sueños - 17 min drive - 7.0 km

Getting around

Juan Santamaria Intl. Airport (SJO) - 104 min drive

Restaurants

‪Rolling Thunder Saloon - ‬13 min walk
‪El Manglar - ‬4 min walk
‪Subway Jaco - ‬17 min walk
‪Clarita's Beach Bar & Grill - ‬8 min walk
‪Malecón Bar Restaurante - ‬4 min drive

About this property

Crocs Resort & Casino

4.5-star beachfront hotel near Marina Los Sueños

Crocs Resort & Casino offers its guests a full-service spa, a waterslide, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 1377 square feet (128 square meters) and includes a conference center. A casino, a fitness center, and a terrace are also featured at the luxury Crocs Resort & Casino. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 4.5-star Jacó hotel is smoke free.

166 guestrooms or units

17 levels

3 dining venues

2 bars or lounges

Meeting rooms

1377 sq ft of conference space

128 sq m of conference space

Built in 2015

Casino

Deli

Poolside lounge chairs

Umbrellas for the pool

Conference center

Breakfast available (surcharge)

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Pool or billiards table

Terrace

Garden

Gift shop

Television in lobby

Onsite shopping

Bellhop

Elevator

No smoking on site

Coffee shop

Bar by the pool

Crocs Resort & Casino offers 166 air-conditioned accommodations with safes and bathrobes. These individually decorated and furnished accommodations include day beds. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Similar properties

Outdoor pool, free cabanas, pool umbrellas

Pool
Breakfast included
Spa
Parking included

CA $178 total

includes taxes & fees

Mar 16 - Mar 17

Property amenities

Family friendly

Fenced pool
Free rollaway/extra bed
In-room crib
Outdoor pool
Snack bar/deli
Soundproofed rooms
Waterslide

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Area shuttle (surcharge)
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Daily full breakfast available 7:00 AM to 9:30 AM for a fee: USD 22 to 30 for adults and USD 18 to 25 for children
2 bars/lounges
3 restaurants
A coffee shop/cafe
A poolside bar
Couples/private dining
Snack bar/deli

Things to do

60 slot machines
7 gaming tables
Beach volleyball
Bicycle rentals
Billiards/pool table
Casino (17,222 square feet of space)
Ecotours
Full-service spa
Gym
Outdoor pool
Shopping
Sportsbook
TV in common areas
Waterslide

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Room amenities

Entertainment

Flat-screen TV with cable channels
iPod dock

Bedroom

Blackout drapes
Day bed
Down comforter
Free crib
Free rollaway/extra bed
Premium bedding

Bathroom

Bathrobes
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Food and drink

Limited room service

Air conditioning
Desk
Desk chair
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Phone
Safe
Soundproofed rooms
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Crocs Resort & Casino

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.

Free rollaway/extra beds!

Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately USD 22 to 30 for adults, and USD 18 to 25 for children
Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 4)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.

Property is also known as

Croc's Resort and Casino

Crocs Resort & Casino Reviews

8.6

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8/10 Good

Sean

Travelled with partner

Feb 1, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Good hotel. Clean and comfortable. Customer service was a tad lackluster overall, and noise transfers from room to room very easily. Otherwise, we enjoyed the stay.

Stayed 5 nights in Jan 2026

10/10 Excellent

Delton

Dec 9, 2025

Stayed 3 nights in Dec 2025

2/10 Terrible

Rica

Travelled with partner

Nov 15, 2025

I wasn’t able to stay in my room due to a mudslide that blocked the rode in Jaco! And this hotel refused to allow us to check out or return any of our money. Terrible experience.

Stayed 3 nights in Oct 2025

10/10 Excellent

Florencita

Nov 14, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Amazing stay at Croc's!!! Staff were very helpful and kind. The room had a beautiful view and amazing smell upon entry. The amenities were great, from the pool service to the restaurants on site. The pool was also very spacious. The Casino and $2 margaritas were a plus!!!

Stayed 3 nights in Nov 2025

10/10 Excellent

Jaron

Nov 12, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Incredible hotel, amazing staff, yummy breakfast!!! Pool is the best!

Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Nov 11, 2025

Liked: Cleanliness, amenities, property conditions & facilities

I had a great stay. Everyone was super friendly and helpful. The room was clean and well serviced every day. My only complaint is that the casino tables open too late. I would have liked to play during the day.

Stayed 7 nights in Nov 2025

8/10 Good

Deborah M

Nov 11, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Everything was very good. The pool was my favorite thing!

Stayed 3 nights in Nov 2025

10/10 Excellent

Bonnie

Nov 11, 2025

Liked: Cleanliness, staff & service, amenities

The room was veryclean and the beds were comfortable. We had an excellent dinner at the poolside restaurant.

Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Travelled with group

Nov 11, 2025

Liked: Cleanliness, property conditions & facilities

The amenities were top tier I would stay here over and over

Stayed 3 nights in Nov 2025

10/10 Excellent

Rick

Nov 9, 2025

Stayed 4 nights in Nov 2025

10/10 Excellent

Mark

Travelled with partner

Nov 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The spa was relaxing and the breakfast was wonderful.

Stayed 2 nights in Oct 2025

10/10 Excellent

Allen

Oct 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

2 thumbs up

Stayed 3 nights in Oct 2025

10/10 Excellent

Marli, Miami

Travelled with group

Oct 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was very professional and friendly. The room was beautiful and the best breakfast I ever had in a hotel. It was delicious. I highly recommend this hotel. I will be back here

Stayed 1 night in Oct 2025

10/10 Excellent

George

Oct 24, 2025

Stayed 2 nights in Oct 2025

6/10 Okay

Latisha

Travelled with family

Oct 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I really enjoyed the overall atmosphere of the resort. The property is clean, modern, and visually appealing. Staff members were very friendly and professional throughout my stay. I loved that room service came every day and cleaned thoroughly, which made the experience feel comfortable and well-maintained. I also appreciated that from the pool area, you can walk straight onto Jaco Beach. Very convenient! It was a nice touch that I mentioned it was my birthday and upon checking into my room, there was a piece of cake waiting for me, and wine! However, here are some downsides: The breakfast on the second floor switches to a buffet at a set price because of the number of guests in the hotel. I was told this directly by staff. I didn’t love that change, especially since the buffet food quality did not match the price. My daughter only wanted pancakes and eggs, and the pancakes came out cold and the eggs were watery with milk still coming out. Shoutout to Vanessa, who did accommodate us and only charged for what my daughter actually ate the two days following, (french toast and plantains). Her customer service was appreciated! We literally went to town to eat every day because of the food. The slot machines in the casino only accept Costa Rican currency, which would’ve been nice to know in advance. Food and drinks are NOT all-inclusive !!

Stayed 3 nights in Oct 2025

8/10 Good

Karen

Oct 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Oct 2025

10/10 Excellent

Joseph, Clio

Travelled with partner

Oct 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Michigan owned property was one of the best resorts that I’ve ever had the pleasure of staying at. Its location was stunning not to mention the staffs commitment to seeing to its success.

Stayed 7 nights in Oct 2025

10/10 Excellent

Terry

Oct 9, 2025

Stayed 6 nights in Sep 2025

10/10 Excellent

Thomas, Sparks

Oct 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good property nice poll right on the Beach.

Stayed 4 nights in Sep 2025

10/10 Excellent

Jorge

Sep 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Wonderful

Stayed 1 night in Aug 2025

10/10 Excellent

Ricarda

Travelled with group

Sep 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was friendly and accommodating and ensured our stay was amazing. The view of the water was stunning, and everything was exceptional luxury.

Stayed 4 nights in Sep 2025

2/10 Terrible

Gilbert

Sep 8, 2025

Disliked: Staff & service, amenities

NOTHING

Stayed 4 nights in Sep 2025

10/10 Excellent

Nadia

Sep 7, 2025

Liked: Cleanliness

Stayed 4 nights in Jul 2025

10/10 Excellent

Joe

Travelled with partner

Sep 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved Crocs! Friendly, fun and very helpful staff. Beautiful location. The two restaurants inside were mediocre, at best, however the poolside bar and grill was exceptional. The free breakfast every morning was also exceptional. I can't finish without mentioning William, who is a fantastic human and made our stay even brighter. Give that man a raise!

Stayed 8 nights in Aug 2025

8/10 Good

William

Sep 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2025

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Crocs Resort & Casino

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Reviews

Popular amenities

Explore the area

Room options

View all photos for Condo, 1 Bedroom

Condo, 1 Bedroom

View all photos for Condo, 2 Bedrooms

Condo, 2 Bedrooms

View all photos for Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View

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Room, 1 King Bed, Mountain View

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Room, 2 Queen Beds, Ocean View

View all photos for Room, 1 King Bed, Balcony, Ocean View

Room, 1 King Bed, Balcony, Ocean View

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

Room, 2 Queen Beds, Balcony, Ocean View

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

View all photos for Room, 2 Queen Beds (Limited View)

Room, 2 Queen Beds (Limited View)

View all photos for Room, 1 King Bed (Limited View)

Room, 1 King Bed (Limited View)

About the area

Jacó

What's nearby

Getting around

Restaurants

About this property

Crocs Resort & Casino

Similar properties

Océano Boutique Hotel & Bistró

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Crocs Resort & Casino Reviews

Reviews

Excellent

9.4/10

9.0/10

8.6/10

9.0/10

Reviews

8/10 Good

Sean

Sean

10/10 Excellent