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Jaffna Heritage Hotel

4.0 star property
Family-friendly 4-star hotel with outdoor pool

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Photo gallery for Jaffna Heritage Hotel

Outdoor pool, sun loungers
Reception
Exterior
Double or Twin Room
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
195 Kovil Rd, Jaffna, NP, 400000
  • Place, Jaffna Archaeological Museum
    ‪5 min walk‬
  • Place, Nallur Kandaswamy Kovil
    ‪7 min walk‬
  • Place, Sri Nagavihara International Buddhist Centre
    ‪16 min walk‬

Room options

View all photos for Deluxe Double room

Egyptian cotton sheets, premium bedding, free minibar items

Deluxe Double room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • Sleeps 3
  • 2 Large Twin Beds

About the area

Jaffna

Heart of Jaffna.Your stay at this Jaffna hotel places you within a 10-minute walk of Nallur Kandaswamy Kovil and Royal Palace Ruins. Also, Jaffna Archaeological Museum is within half a mile (1 km) and Sri Nagavihara International Buddhist Centre is within 2 miles (3 km).

What's nearby

  • Jaffna Archaeological Museum - 5 min walk - 0.5 km
  • Nallur Kandaswamy Kovil - 7 min walk - 0.6 km
  • Royal Palace Ruins - 8 min walk - 0.7 km
  • Sri Nagavihara International Buddhist Centre - 16 min walk - 1.4 km
  • Jaffna Clock Tower - 4 min drive - 2.2 km

Restaurants

  • ‪Lavin’s Vegetarian Family Restaurant - ‬4 min drive
  • ‪Gatetrees - ‬16 min walk
  • ‪Malayan Cafe - ‬4 min drive
  • ‪Salem RR Biriyani - ‬3 min drive
  • ‪Jaffna Authentic Cuisine - ‬16 min walk

About this property

Jaffna Heritage Hotel

Family-friendly 4-star hotel with outdoor pool
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A 24-hour business center, 3 meeting rooms, and coworking spaces are available. Event space at this hotel measures 1000 square feet (93 square meters) and includes a conference center. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a library, and a terrace are also featured at the family-friendly Jaffna Heritage Hotel. Free self parking is available.

This 4-star Jaffna hotel is smoke free.

  • 10 guestrooms or units
  • 1000 sq ft of conference space
  • 93 sq m of conference space
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • No smoking on site
  • Lockers available
  • Dining venue
Jaffna Heritage Hotel offers 10 accommodations with minibars (stocked with some free items) and safes. These individually furnished accommodations have separate sitting areas and include dining tables. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Art supplies
  • Baby toys
  • Beach toys
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Dining table
  • Grocery/convenience store
  • High chair
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 6 for adults and USD 4 for children
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Library
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Jaffna Heritage Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6 for adults and USD 4 for children
  • Airport shuttle fee: USD 190 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and cash.
    For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Jaffna Heritage
Jaffna Heritage Hotel Hotel
Jaffna Heritage Hotel Jaffna
Jaffna Heritage Hotel Hotel Jaffna

Jaffna Heritage Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 15 out of 23 reviews
Rating 8 - Good. 5 out of 23 reviews
Rating 6 - Okay. 2 out of 23 reviews
Rating 4 - Poor. 0 out of 23 reviews
Rating 2 - Terrible. 1 out of 23 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Helen

No a 4 star hotel!

This is not a 4 star hotel. The wooden pool loungers need replacing one had a nail protruding and the other one had rotten pieces. Complimentary breakfast was average. Don't sell breakfast on hotels.com.
Stayed 3 nights in Sep 2025

10/10 Excellent

ilanka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Location is great. The staff was amazing and the breakfast was excellent. Highly recommend this
Stayed 2 nights in Sep 2025

10/10 Excellent

Reliyas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager and the staff are pleasant and friendly. Their complementary breakfast is also good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sanjeeve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the ancient Nallur temple (5-min walk), this hotel has a standard essential tropical architecture and amenities. The staff were all friendly and helpful. The breakfast buffet, completely vegetarian, was very well prepared, super fresh, and appreciated by my whole family. This isn’t a hotel that’s like a western 5-star and is much simpler as well as quieter, which we appreciated.
Stayed 3 nights in Jul 2025

10/10 Excellent

Vibisanan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and breakfast! Nice clean facilities and rooms. Only complaint if any is that there is no AC in the washroom.
Stayed 4 nights in Jul 2025

8/10 Good

Amal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2023

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2019

2/10 Terrible

Satha, Toronto

Disliked: Staff & service
Reserved thro expedia for a week. When call them that we were running late and checking a bit late , the guy Rajan told no longer the reservation is honoured and cancelled. So diagusting and rude was that. We flew from Far far away ie Toronto and this is so horrible and shocking .first time we ever had to face such a situation at last minute. Who will take responsible..who will straighten up this.. is exledia do something about it.. i dont want anybody go through this in their vacation time..this is for sure bring snowball effect. In your and their business..
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Apr 2019

10/10 Excellent

Caroline, Rochester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a little oasis of peace and quiet and the staff were so friendly and helpful, in particular the manager Rajan. The vegetarian Sri Lankan food served in the restaurant was delicious. The pool was a perfect way to cool off. We spent 4 days there and would have happily spent longer.
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice small Hotel

Nice and friendly staff. Spacious rooms and good food. Location is very convenient.
Stayed 1 night in Dec 2018

8/10 Good

Buddhika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Convenient Location and friendly staff. Rooms are spacious. WiFi was poor.
Stayed 1 night in Dec 2018

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay in peaceful location

Convenient and clean hotel with comfortable beds and staff who went out of their way to help. Just one downside was that we had to ask to have the room cleaned but don't let that put you off what is a good mid-range option.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great facility

Stayed 1 night in Nov 2018

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and nice people.

Stayed 1 night in Nov 2018

10/10 Excellent

veronica, new zealand

Liked: Cleanliness, property conditions & facilities, room comfort
lovely stay quiet road close to best restaurant mango
Stayed 1 night in Sep 2018

10/10 Excellent

Renate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Jean-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful hotel. Staff very professional and helpful Room very clean and confortable. Good breakfast and super pool. No Wi-fi in the room.
Stayed 3 nights in Feb 2019

10/10 Excellent

Sjoerd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!!!

Schone grote kamers, super ligging bij de grootste tempels. Heerlijk schoon zwembad. Prima ontbijt. Goede prijs kwaliteit!
Stayed 2 nights in Aug 2018