Ratings based on 120 Guest Reviews

Hear it directly from our travellers
3.9 out of 5
96% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Dec. 22, 2023 on Expedia
Comment from Hotel Management
Dec. 31, 2023 by ta, Hotel Management
Dear Mr/Mrs,Warmest greeting from All Sedayu Hotel Kelapa Gading,Thank you for taking the time to share your experience with us. We are very grateful for your kind comments and will ensure that your feedback is shared with the team.We are delighted to learn how much you enjoyed our hotels as we keep maximizing our facilities up to the limit of our customer expected.Your sincere comment is trully help us in fullfilling it.We believe the combination of accommodation, service, facilities and location which makes a holiday with us such a relaxing and memorable experience. It would be our pleasure to welcome you back to All Sedayu Kelapa Gading in the futureBest regardsAnis FachmiHotel Manager
1 out of 5
by A traveller

Posted Aug. 9, 2023 on Expedia
First thing when I went to the room, I could smell smoke and felt stuffy. Air conditioned was turned off. I asked for non smoking room. I had ants in my room and had bug bites. Decided to requested room change after 2 nights. New room had were mold on the ceiling and water stained on the wall paper. I immediately checked out. I know it was no refund but I don't think I can trust them with anything. I like how the manager told me to contact him if I ever needed anything but he never gave me his contact number.
Comment from Hotel Management
Aug. 11, 2023 by TA, Hotel Management
Dear Mr/Mrs,Warmest greetings from All Sedayu Kelapa Gading Jakarta!Thank you to share your review experience stay at All Sedayu Hotel Kelapa gading Jakarta. First, of all we do apologize for the inconvenience happened during your stay. We have brought up the issues and discuss to the related department for their action and improvement and we hope that it will not put us on your permanent disfavor.We are sorry to know that we did not meet your expectations. But it is from feedback like this that we learn and this we will use to improve it. If you give us the opportunity to earn your trust again, we hope that you will do your best and provide the best service that many of our other guests have experienced.And we do hope we are able to welcome you back to experience more at All Sedayu Kelapa Gading Jakarta. Definitely looking forward to your return!Sincerely,Anis FachmiHotel Manager
3 out of 5
by A traveller

Posted Jun. 25, 2023 on Expedia
The building and room itself are very dated. But the location is very convinient
Comment from Hotel Management
Jun. 27, 2023 by TA, Hotel Management
Dear Mr/Mrs,Warmest greeting from All Sedayu Hotel Kelapa Gading,Thank you for taking the time to share your experience with us. We are very grateful for your kind comments and will ensure that your feedback is shared with the team.We are delighted to learn how much you enjoyed our hotels as we keep maximizing our facilities up to the limit of our customer expected.Your sincere comment is trully help us in fullfilling it.We believe the combination of accommodation, service, facilities and location which makes a holiday with us such a relaxing and memorable experience.It would be our pleasure to welcome you back to All Sedayu Kelapa Gading in the futureBest regardsAnis FachmiHotel Manager
5 out of 5
by A traveller

Posted Jan. 31, 2023 on Expedia
Good stay. Next to the Mall of Indonesia
Comment from Hotel Management
Feb. 19, 2023 by TA, Hotel Management
Dear Mr.Rudy,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Anis FachmiHotel Manage,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Anis FachmiHotel Manager
1 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 12, 2022 on Expedia
4 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 2, 2022 on Expedia
3 out of 5
by A traveller

Posted Jun. 18, 2022 on Hotels
Comment from Hotel Management
Jun. 22, 2022 by ANS, Hotel Management
Dear Mr.Noor, Warmest Greeting from All Sedayu Hotel Kelapa Gading Jakarta Thank you very much for taking the time to review your recent stay with us. I am delighted to hear that you had a fantastic experience with us and I will be sure to pass on your compliments to our associates so that they may be recognized for their efforts. We look forward to welcoming you back in the near future. Sincerely, Anis Fachmi Hotel Manager
4 out of 5
by A traveller

Posted Nov. 29, 2021 on Hotels
Good location and clean
4 out of 5
by A traveller

Posted Jun. 5, 2021 on Hotels
Comment from Hotel Management
Jun. 22, 2021 by YM, Hotel Management
Dear Mr.Iwan , Warmest greeting from All Sedayu Hotel Kelapa Gading, Thank you for taking the time to share your experience with us. We are very grateful for your kind comments and will ensure that your feedback is shared with the team. We are delighted to learn how much you enjoyed our hotels as we keep maximizing our facilities up to the limit of our customer expected,And thank you for appreciating Service from Our Staff. Your sincere comment is trully help us in fullfilling it. We believe the combination of accommodation, service, facilities and location which makes a holiday with us such a relaxing and memorable experience. It would be our pleasure to welcome you back to All Sedayub Kelapa Gading in the future Sincerely Yudhi Meidiyanto (General Manager)
4 out of 5
by A traveller

Jakarta biz trip

Posted Dec. 15, 2019 on Hotels
Great stay within mall of indonesia with lots of shopping, f&b n movies options. Small hotel with great breakfast, taxis services n gym n massage services.
Comment from Hotel Management
Feb. 6, 2020 by Yudhi, Hotel Management
Dear Valuted Guest, Warmest greetings from All Sedayu Kelapa Gading Jakarta! Thank you to share your positive rating experience stay at All Sedayu Hotel Kelapa gading Jakarta, and we are glad to hear that you had a pleasant stay with us, our best location are the most and convenient for our guest with area inside the mall. We thank you again recommend our hotel as the best place to stay. We look forward to having you stay again with us on your soonest visit at All Sedayu kelapa gading Jakarta. Sincerely, Yudhi Meidiyanto (General Manager)