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Best Western Senayan

3.5 star property
3.5-star hotel near Blok M Square, connected to a shopping center

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Photo gallery for Best Western Senayan

Lunch and dinner served
Shopping mall
Family Room, Multiple Beds, Non Smoking, No Windows
24-inch flat-screen TV with cable channels, TV
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
Jalan Asia Afrika Pintu IX, Gelora Senayan, Jakarta, Jakarta, 10270
  • Place, Senayan City
    ‪2 min walk‬
  • Place, Plaza Senayan
    ‪3 min walk‬
  • Place, Gelora Bung Karno Stadium
    ‪18 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Double Room No Window

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room No Window

  • Sleeps 2
  • Free WiFi

View all photos for Family Triple No Window

In-room safe, desk, laptop workspace, iron/ironing board

Family Triple No Window

  • Sleeps 3
  • Free WiFi

View all photos for Family Room, 3 Twin Beds, Non Smoking, No Windows

Family Room, 3 Single Beds, Non Smoking, No Windows

Family Room, 3 Twin Beds, Non Smoking, No Windows

10.0 out of 10
Exceptional
(1 review)
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Family Room, Multiple Beds, Non Smoking, No Windows

Family Room, Multiple Beds, Non Smoking, No Windows

Family Room, Multiple Beds, Non Smoking, No Windows

  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Executive Room, 2 Twin Beds, Non Smoking, No Windows

Executive Room, 2 Single Beds, Non Smoking, No Windows

Executive Room, 2 Twin Beds, Non Smoking, No Windows

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking, No Windows

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, No Windows

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, No Windows

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 Double Bed, Non Smoking, No Windows

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds, Non Smoking, No Windows

In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 2 Twin Beds, Non Smoking, No Windows

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Room, 1 Double Bed, Non Smoking, No Windows

In-room safe, desk, laptop workspace, iron/ironing board

Executive Room, 1 Double Bed, Non Smoking, No Windows

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 Double Bed, Non Smoking, No Windows

In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 1 Double Bed, Non Smoking, No Windows

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, No Windows

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Twin Beds, Non Smoking, No Windows

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking, No Windows

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking, No Windows

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room No Window

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Double Room No Window

  • Sleeps 2
  • Free WiFi

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About the area

Jakarta

City center stay.You'll be steps from Senayan City and a 5-minute walk from Plaza Senayan. Senayan National Golf Club and fX Sudirman Mall are also within half a mile (1 km).

What's nearby

  • Senayan City - 2 min walk - 0.2 km
  • Plaza Senayan - 3 min walk - 0.3 km
  • Senayan National Golf Club - 5 min walk - 0.4 km
  • fX Sudirman Mall - 8 min walk - 0.7 km
  • Gelora Bung Karno Stadium - 18 min walk - 1.5 km

Getting around

  • Jakarta Kebayoran Station - 5 min drive
  • Senayan MRT Station - 7 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 39 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Sushi Tei - ‬3 min walk
  • ‪MAM - ‬3 min walk
  • ‪RamenYA! - ‬3 min walk
  • ‪Tucano's Brazilian Bbq & Buffet - ‬4 min walk

About this property

Best Western Senayan

3.5-star hotel near Blok M Square, connected to a shopping center
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business center and 5 meeting rooms are available. The business-friendly Best Western Senayan also features multilingual staff, concierge services, and laundry facilities. You'll have access to the health club at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Jakarta hotel.

  • 137 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Best Western Senayan offers 137 accommodations with safes and complimentary bottled water. 24-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Reception
Artotel Gelora Senayan Jakarta
Jakarta
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 97 reviews
The price is CA $83
CA $103 total
includes taxes & fees
Jun 28 - Jun 29
Artotel Gelora Senayan Jakarta

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 24-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 17

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: IDR 200000

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Senayan

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: IDR 200000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Best Western Senayan Hotel Jakarta
Best Western Senayan Hotel
Best Western Senayan Jakarta
Best Western Senayan Hotel
Best Western Senayan Jakarta
Best Western Senayan Hotel Jakarta

Frequently asked questions

How close is Best Western Senayan to the airport?

Best Western Senayan is 8.2 mi (24-min drive) away from the Halim Perdanakusuma Intl. Airport (HLP) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Senayan?

As of Jun 22, 2026, prices found for a 1-night stay for 2 adults at Best Western Senayan on Jul 1, 2026 start from CA $56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Senayan have an airport shuttle?

Airport shuttle services are not available at Best Western Senayan.

How close is Best Western Senayan to the beach?

This hotel is 14.5 mi (36-min drive) from San Antonio Beach PIK 2.

Does Best Western Senayan offer free breakfast?

Best Western Senayan offers free buffet breakfast every day from 6:00 AM to 9:30 AM.

Is there a casino at Best Western Senayan?

No, there is no casino at this hotel.

What time is check-in at Best Western Senayan?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Best Western Senayan?

This hotel offers free self parking.

Does Best Western Senayan have a pool?

Best Western Senayan does not have a pool.

Does Best Western Senayan have a restaurant?

Best Western Senayan is home to Chill In Cafe, which features local and international cuisine.

Does Best Western Senayan have a spa?

There are no spa services available at this hotel.

How close is Best Western Senayan to downtown Jakarta?

Best Western Senayan is 2.9 mi away from Jakarta.

Best Western Senayan Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 11 out of 50 reviews
Rating 8 - Good. 15 out of 50 reviews
Rating 6 - Okay. 13 out of 50 reviews
Rating 4 - Poor. 8 out of 50 reviews
Rating 2 - Terrible. 3 out of 50 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Danial

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel staff are very helpful.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two great shopping malls next to the hotel.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Pedro

Liked: Cleanliness, property conditions & facilities
Good the food at the Chill in Cafe.
Stayed 12 nights in Nov 2024
Verified

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and value.

Stayed for 1 night with 3 kids Great spot as it was convenient for shopping and location. For it's price it was a great find and would recommend
Stayed 1 night in Jan 2025
Verified

8/10 Good

庄吾

The location is very good. Despite no window and not-high-quality room, it deserves to be chosen.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

soon hee

Liked: Cleanliness, property conditions & facilities
The room was spotless and the staff courteous. Given the fittings and amenities I felt what was missing was a small fridge. Breakfast was great although there don't seem to be any verification of the guests. Anyone could enter and have breakfast.
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Meow See

Disliked: Cleanliness, property conditions & facilities, room comfort
The toilet is very smelly
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

richard

Liked: Cleanliness
Disliked: Property conditions & facilities
First arrived and had requested a non smoking room. I paid a premium price for two nights. Got to the room and it reeked of smoke. Staff changed the room to a family room with three beds. No problem there really, but what was the problem is sewer gas was coming out of the bathroom floor drain. No matter how much water I put down the drain the sewer gas still came up and filled the bathroom and the room. It was miserable. Told staff but hotel was booked solid. Had to live with is. Staff was awesome but the room totally was dissipointing.
Stayed 2 nights in May 2023
Verified

4/10 Poor

DAISUKE

Disliked: Amenities
シャワーの水圧が弱すぎる。 シャワーヘッドの固定ができない。 シーツや布団がジメジメしている。 枕が高すぎる。 部屋全体が古い感じ。
Stayed 1 night in Jan 2026
Verified

4/10 Poor

32

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
予約完了後に「すべての部屋に窓がありません」というメッセージが来ますので、キャンセル不可の予約は注意した方が良いです。アクセスはとても良いですが、排水溝の臭いがきつく、換気も悪いのでデリケートな方にはオススメ出来ません。
Stayed 7 nights in Feb 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Location is good but many issues to be considered

heck in was fast, room size was ok. Location was good as it is within walking distance to 2 nice malls . I have some points which should be highlighted; there is no window in the room, AC was not that cold, and the bathroom is not safe as there is steps within the bathroom that need extra caution to avoid falling down especially after taking a shower.
Stayed 2 nights in Jan 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
- Location is good and convenient. - Price is good. - Shower - no hot water on 1st day/night. - The toilet roll holder is so far from the toilet bowl. - The towel rack should be fixed on the wall in the shower area NOT above the toilet bowl esp when it is lose and about to drop out of the wall.
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Roy

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The service is good, staff is friendly. The room has no windows , so I'm concerned about safety.
Stayed 2 nights in Aug 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

おすすめしません

おすすめしません。7階に宿泊。部屋には窓もなく、冷蔵庫もありませんでした。シャワールームからは悪臭が漂い、換気扇をかけても消えませんでした。ホテルと運動施設が一体になっているようで、夜10時くらいまで騒がしかったです。防音も最低。レストランはホテルの建物にはなく、少し移動した二階にあります。立地は便利でとてもいいのですが、ホテルがダメです。星で言ったら1つ。
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Dann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a nice hotel, just next to shopping mall and close to MRT station
Stayed 1 night in Jun 2019
Verified

8/10 Good

Ivy

Liked: Cleanliness, staff & service
Excellent friendly service; near to shopping malls; The lighting in the toilet room very bad.
Stayed 1 night in May 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Baru pertama nginep disini, kamarnya ga kedap suara, ada yg lwt or buka pintu kmr sebelah kedengeran bgt, mandi jam 10 pagi air panas ga panas apa krn banyak yg pake jd mengakibatkan ga panas, restonya misah dr hotelnya jd mesti keluar dl dr reception, utk restonya station telur n waffle, waffle ga pernah ada stok, saya minta telur rebus ¹/² matang, dijwb sm mba nya blh tp lama sekitar 15 menit, 20 menitan saya balik lg n tanya, mba malah nanya telur mata sapi yah? Mulailah saya kesal saya minta rebus n dgm santainya dia blg blm nanti yah, yaiyalah blm wong blm dibikin drtd..lain kali station omelet ini kan paling favo dipagi hari tlg yg tugas org nya yg sigap n cekatan, bs manfaatin 2 tungku sekaligus jgn yg lelet kyk gini mba nya. Agak males sih nginep disni lg kl ga terpaksa bangettttt.
Stayed 1 night in May 2019
Verified

8/10 Good

Yi-Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

整體而言不錯

地理位置不錯，該棟大樓樓下就有些商店，鄰近百貨公司。 房間冷氣不太強，頂多不熱、不悶。房間及浴室有些灰塵，但不至於髒。 早餐的餐廳在大樓的另一側，需下到一樓才可到達。
Stayed 1 night in Apr 2019
Verified

4/10 Poor

PCR

Disliked: Staff & service, property conditions & facilities
冷蔵庫の設置無し、ホテルエレベータが動作不能、断続的な停電。
Stayed 2 nights in Mar 2019
Verified

6/10 Okay

PCR

Disliked: Property conditions & facilities
ロケーション抜群でした。只、室内の設備が古く、冷蔵庫が無いのには驚いた。冷蔵庫を設置してほしい。
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Nice hotel next to Plaza Senayan Shopping Center and Senayan City Shopping center
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accessible location

Great short vacation stay!
Stayed 2 nights in Oct 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Excellent location, but hotel is quite old. Room got no windows and the toilet drainage is poor, toilet will flood if you take a long shower. Cafe food is decent.
Stayed 4 nights in Nov 2018
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
สวิทซ์เสียบบัตรที่เป็นคัทเอ้าท์ไฟเสีย ไฟติดๆดับๆตลอดเวลา รูปที่โชว์ในเวปมีหน้าต่าง แต่ห้องพักจริงๆไม่มี ห้องอาหารเช้า เดินไกลมาก สับสนมาก ไม่มีป้ายบอก ต้องใช้วิธีฟังเสียงช้อน-ส้อม อาหารให้เลือกกินน้อยมาก ไม่มีป้ายภาษาอังกฤษบอกด้วย ว่า อะไรเป็นอะไร พนักงานบริการดีครับ โรงแรมอยู่ในตัวห้าง แต่ห้างนี้ มีแค่ แมคโดนัลให้กิน แต่ใกล้ห้างใหญ่ๆ หาของกินได้สะดวก
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

Wai Hing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and New Hotel

It is new hotel. Everywhere is clean and no bad smell. The hotel occupies 3 whole floors with plenty of rooms and in a shopping building. Lobby is at ground floor with its own lift to the rooms. The room space is enough and the toilet is big. The bed is comfort and all the towers are clean. Air conditioner and shower are ok. All accessories such as toothbrush, bath gel...are provided. Hairdryer and clean electric kettle are provided. Different kinds of tea bags are provided too. Mirrors in the room are more than enough. Room is bright. Hanging place for clothes are enough. The wifi is still ok but I use my own SIM card. There is one step between the bath and washing hand basin but with same colour tiles inside the toilet. So better be careful during walk in and walk out because you may forget the step. There is no window for my double bed room because the side facing outside is in the big toilet. Inside the toilet is bright and there is glass which may not be open. The breakfast is good. Only 20 seconds walking from lobby to the restaurant in the same building. They change most of the food every day so I am not boring. Toast, fried egg, Indonesia food, congee...etc. There is 24 hours McDonald in the same building. Three big shopping centres with different restaurants are nearby from 5 to 10 minutes walking distance. Gate 5 entrance of GBK is 8 to 10 minutes walk. All the staffs are very nice and willing to help. I sure will be back in next time.
Stayed 6 nights in Aug 2018