Note fondée sur 141 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,6 sur 5
90 % des clients le recommandent
4,6 Propreté de la chambre
4,4 Service et personnel
4,8 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

bel endroit au calme.

Publié le 25 oct. 2017 sur Hotels
Gentillesse et disponibilite du personnel. belle piscine entouree de verdure. Chambre tres spacieuse. Nous y retournerons avec plaisir. Proche du bus.
Commentaires de Gestion de l’hôtel
1 nov. 2017 par Charlie F General Manager, Gestion de l’hôtel
Dear Distinguished Guest, Thank you so much for your lovely review. I speak on behalf of my entire team when I say how thrilled we are to receive your feedback. I'm delighted to know we made you feel completely at home and that the quality of accommodation and services provided to you more than lived up to your expectations. With our extended stay residents we enjoy a special opportunity to get to know each and every one so that we can tailor our services to ensure a uniquely rewarding experience. I should also highlight that we apply this same uncompromising approach to service for all of our guests. It was a real pleasure to receive your comments, which I look forward to sharing with my team. Thank you once again and I hope we may have the opportunity to welcome you back on a future Sincerely yours, Charlie F, General Manager
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 10 févr. 2017 sur Hotels
4 sur 5
par lamine

Très bon rapport qualité-prix

Publié le 2 janv. 2017 sur Hotels
Jolis appartements bien décorés au gout moderne. Nous avions un appartement avec deux chambres. Beaucoup d'espace. Un tres bon rapport qualité-prix.
Commentaires de Gestion de l’hôtel
9 janv. 2017 par General Manager, Gestion de l’hôtel
Dear Mr. Lamine, It's always a pleasure to read about another wonderful guest stay. My team and I are delighted to know you enjoyed your time at Fraser Place Setiabudi Jakarta and we hope that you will choose to stay again on your next visit to Jakarta. We truly appreciate you taking the time to share your experiences. Thank you once again! Sincerely yours, Charlie F, General Manager
5 sur 5
par un voyageur

Publié le 23 juin 2016 sur Hotels
Chambre agréable et bien équipée. Petit déjeuné très bien. Belle piscine et bonne installation de sport. Restaurant un peu limite, notamment en ce qui concerne le service (tres lent et peu coordonné) et la qualité des plats qui n'ont rien d'extraordinaire.
Commentaires de Gestion de l’hôtel
14 juill. 2016 par Charlie F General Manager, Gestion de l’hôtel
Dear Distinguished Guest, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our Food and Beverage department. We do hope you give us another chance as we will definitely improve our services. Looking forward to welcoming you again soon.
5 sur 5
par un voyageur

Publié le 21 juin 2016 sur Hotels
Excellent hotel proche de l'aéroport. A réserver à nouveau sans hésitation
Commentaires de Gestion de l’hôtel
14 juill. 2016 par Charlie F General Manager, Gestion de l’hôtel
Dear Distinguished Guest, Thank you for your kind review and for choosing Fraser Place Setiabudi Jakarta. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Looking forward to welcoming you again soon.
5 sur 5
par un voyageur

Publié le 17 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Rizal H. Sultoni, Gestion de l’hôtel
Dear Mr. Seiji,Thank you very much for sharing your wonderful stay experience with Fraser Place Setiabudi Jakarta and that we have met with your expectations of a home-away-from home. Your positive feedback has been shared with my team and will serve as further motivation for us to exceed our service deliverables. We look forward to welcome you back to another memorable stay with us. Assuring you our best attention and services at all times, thank you and warm regard.Sincerely yours, Rizal H Sultoni General Manager
4 sur 5
par un voyageur

Publié le 15 janv. 2024 sur Expedia
Overall great h
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Rizal H. Sultoni, Gestion de l’hôtel
Dear Mr. Syed Arif,Thank you very much for sharing your wonderful stay experience with Fraser Place Setiabudi Jakarta and that we have met with your expectations of a home-away-from home. Your positive feedback has been shared with my team and will serve as further motivation for us to exceed our service deliverables. We look forward to welcome you back to another memorable stay with us. Assuring you our best attention and services at all times, thank you and warm regard.Sincerely yours, Rizal H Sultoni General Manager
5 sur 5
par un voyageur

Publié le 14 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
14 déc. 2023 par Rizal H. Sultoni, Gestion de l’hôtel
Dear Mr. KimThank you very much for sharing your wonderful stay experience at Fraser Place Setiabudi Jakarta, and for expressing that we met your expectations of a home away from home. Your positive feedback has been shared with my team and will serve as further motivation for us to exceed our service deliverables. We look forward to welcoming you back for another memorable stay with us. Assuring you of our best attention and services at all times, thank you and warm regards.Sincerely yours,Rizal H. SultoniGeneral Manager
5 sur 5
par un voyageur

Publié le 24 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
28 juin 2023 par Rizal H Sultoni, General Manager, Gestion de l’hôtel
Dear Mr. Hao onGreetings from the team at Fraser Place Setiabudi Jakarta! We sincerely thank you for taking time to share your stay experience at our serviced residence. All of us are happy you had a great stay with us and had exceeded your expectations. All of us are committed to creating comfortable and enjoyable stays for our residents and delivery a service standard that is unrivalled in our industry. We truly enjoyed being of service to you and sincerely look forward to welcoming you back for another memorable stay with us soon.Sincerely Yours,Rizal H SultoniGeneral Manager
4 sur 5
par un voyageur

My stay at Fraser Place Setiabudi

Publié le 29 avr. 2023 sur Hotels
I very much enjoyed my long stay at Fraser Place Setiabudi. The room was comfortable, spacious and had a good view of the city. I found it very useful to have a laundry machine installed in the unit as well as a kitchenette. The breakfasts were so so because it seemed that the fruit on display at the buffet was not always fresh. I would have preferred a larger selection of fruit. The staff were all very friendly, welcoming, professional and helpful. My only real complaint was that there was an odor from sewage that you could smell in the bathroom.
Commentaires de Gestion de l’hôtel
2 mai 2023 par Rizal H Sultoni, General Manager, Gestion de l’hôtel
Dear Mr. ImranThank you so much for sharing your feedback.We are so pleased to know we contributed to making your stay such a memorable experience and that your encounters with our team were positive in every respect. Your comments are greatly appreciated and it gives me immense pleasure to be able to share with my team.Thank you for choosing to stay at Fraser Place Setiabudi Jakarta and we hope to have the opportunity to welcome you again.Sincerely yours,Rizal H SultoniGeneral Manager