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Horison Grand Serpong

4.0 star property
4-star spa hotel in Pinang

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Photo gallery for Horison Grand Serpong

Buffet
Bar (on property)
Sports facility
In-room safe, desk, free WiFi, bed sheets
Gym

Reviews

6.6 out of 10

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Jl. MH Thamrin KM 2,7 Serpong, Tangerang, Banten, 15143
  • Place, Primaya Hospital Tangerang
    ‪13 min walk‬
  • Place, Mall Alam Sutra
    ‪3 min drive‬
  • Place, Summarecon Mall Serpong
    ‪4 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • City view
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • City view
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

  • City view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, 3 Bedrooms

Family Room, 3 Bedrooms

Family Room, 3 Bedrooms

  • City view
  • 64 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

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About the area

Tangerang

Pinang stay.Your stay at this Pinang hotel places you within 2 miles (3 km) of Primaya Hospital Tangerang and Mall Alam Sutra. Summarecon Mall Serpong and Bina Nusantara University are also within 3 miles (5 km).

What's nearby

  • Primaya Hospital Tangerang - 13 min walk - 1.1 km
  • Bina Nusantara University - 2 min drive - 2.2 km
  • Mall Alam Sutra - 3 min drive - 2.9 km
  • Summarecon Mall Serpong - 4 min drive - 2.2 km
  • Grand Indonesia - 28 min drive - 25.5 km

Getting around

  • Tangerang Tanah Tinggi Station - 7 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 28 min drive

Restaurants

  • ‪Nasi pecel bona - ‬11 min walk
  • ‪Kedai Anugerah Nci - ‬3 min walk
  • ‪Bubur Ayam Spesial "Keluarga" Alex - ‬19 min walk
  • ‪RM Bebek Monyong - ‬3 min walk
  • ‪Teras juice - ‬5 min walk

About this property

Horison Grand Serpong

4-star spa hotel in Pinang
Horison Grand Serpong offers its guests a full-service spa and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Spa services, barbecue grills, and concierge services are also featured at the business-friendly Horison Grand Serpong. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Tangerang hotel.

  • 1 building
  • 305 guestrooms or units
  • 11 levels
  • Meeting rooms
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • BBQ grill(s)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Horison Grand Serpong offers 305 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with cable channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms. Services include massages.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (IDR 5,000 per stay)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 123,000 for adults and IDR 61,500 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 123000 for adults and IDR 61500 for children
  • Self parking fee: IDR 5000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property is also known as

Best Western Serpong
Best Western Serpong Hotel
Best Western Serpong Hotel Tangerang
Best Western Serpong Tangerang
Grand Serpong Hotel Tangerang
Grand Serpong Tangerang
Grand Serpong
Horison Grand Serpong Hotel Tangerang
Horison Grand Serpong Hotel
Horison Grand Serpong Tangerang
Grand Serpong Hotel
Horison Grand Serpong Hotel
Horison Grand Serpong Tangerang

Frequently asked questions

How close is Horison Grand Serpong to the airport?

Horison Grand Serpong is 14.9 mi (28-min drive) away from the Soekarno-Hatta Intl. Airport (CGK) airport, the closest popular airport to the property.

Does Horison Grand Serpong have an airport shuttle?

Airport shuttle services are not available at Horison Grand Serpong.

How close is Horison Grand Serpong to the beach?

This hotel is 14.8 mi (37-min drive) from San Antonio Beach PIK 2.

Does Horison Grand Serpong offer free breakfast?

Free breakfast isn’t provided at Horison Grand Serpong, but buffet breakfast is offered for a fee of IDR 123000 for adults and IDR 61500 for children. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Horison Grand Serpong?

No, there is no casino at this hotel.

What time is check-in at Horison Grand Serpong?

Check-in begins at 2 PM.

Is there free parking at Horison Grand Serpong?

Free parking is not available at this hotel. Self parking is available for IDR 5000 per stay.

Does Horison Grand Serpong have a pool?

Horison Grand Serpong does not have a pool.

Does Horison Grand Serpong have a restaurant?

Yes, there is a restaurant on site.

Does Horison Grand Serpong have a spa?

This hotel has a spa, which features massages.

How close is Horison Grand Serpong to downtown Tangerang?

Horison Grand Serpong is 3.2 mi away from Tangerang.

Horison Grand Serpong Reviews

Reviews

6.6
Rating 10 - Excellent. 4 out of 13 reviews
Rating 8 - Good. 2 out of 13 reviews
Rating 6 - Okay. 2 out of 13 reviews
Rating 4 - Poor. 3 out of 13 reviews
Rating 2 - Terrible. 2 out of 13 reviews

6.4/10

Cleanliness

7.6/10

Staff & service

2.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

prima

Junky cheap hotel
Stayed 1 night in Apr 2024

2/10 Terrible

waddah, kl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

1

Very bad and food sirvice laie bout loctions too far way from cental park
Stayed 2 nights in Dec 2017

4/10 Poor

JAMES

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

GS Hotel

This Hotel was described as four star, so i booked the room. The room was very small and basic and there was a terrible smell coming from the drain in the toilet. I would say this is a two star Hotel at best. The house keeping was excellent
Stayed 3 nights in Nov 2017

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, good service

Good location, good service
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with good city view but....

Nice room and breakfast. Air-conditioning and Gym's conditions lack maintenance and nearby mall seems deserted. Convenient to airport and workplace near Tengarang.
Stayed 2 nights in Aug 2017

10/10 Excellent

Ronny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would be great if breakfast was included and the pool is free.
Stayed 2 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Location was good

Cleanliness can be improved and the air con was a bit noisy
Stayed 1 night in Jul 2017

8/10 Good

Gary, Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LONG way from the airport!

6/10 Okay

Verified traveller

Liked: Staff & service

Is not a 4 stars hotel

It is a simple hotel, the rooms are small, the staff is very friendly.

4/10 Poor

Toshiyuki

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
浴室の温水容量が少なすぎて使い物にならない。
Stayed 3 nights in Jan 2024

10/10 Excellent

Maria Jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很舒适的酒店

很舒适的酒店，就是没有直达大堂的楼梯，高峰期想走楼梯下楼都下不来，转了两趟货梯才下到大堂的。另外打扫卫生的服务员真心不贪，每次只拿4000印尼盾（相当于人民币2元）的小费，多的都不拿的。

4/10 Poor

Yuichiro

Disliked: Cleanliness, staff & service

was not good flont

I have resevation of Japanese only. counter request me English one. so it was time loss.
Stayed 1 night in Aug 2017