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InterContinental Jakarta Pondok Indah by IHG

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Photo gallery for InterContinental Jakarta Pondok Indah by IHG

Interior
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Restaurant
Point of interest
Outdoor pool, open 6:00 AM to 9:00 AM, cabanas (surcharge)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Jl Metro Pondok Indah Kav Iv Ta, Jakarta, ID, 12310
  • Place, Pondok Indah Golf and Country Club
    ‪14 min walk‬
  • Place, Pondok Indah Water Park
    ‪14 min walk‬
  • Place, Pondok Indah Mall
    ‪16 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪44 min drive‬

Room options

View all photos for Suite, 1 King Bed (Ambassador)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed (Ambassador)

  • City view
  • 136 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Club Lounge Access

Room amenity

Premium Room, 1 King Bed, Club Lounge Access

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Club Lounge Access (High Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Club Lounge Access (High Floor)

  • City view
  • 87 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed (High Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed (High Floor)

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds

Room amenity

Classic Room, 2 Twin Beds

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds, Club Lounge Access

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Twin Beds, Club Lounge Access

  • City view
  • 47 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds (High Floor)

Room amenity

Classic Room, 2 Twin Beds (High Floor)

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Club Lounge Access

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Club Lounge Access

  • City view
  • 89 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • City view
  • 202 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room

Classic Room

Classic Room

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Balcony

Classic Room, 1 King Bed, Balcony

Classic Room, 1 King Bed, Balcony

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Corner

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds

Room amenity

Classic Room, 2 Twin Beds

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Premium Room, 1 King Bed, Club Lounge Access (Top Floor)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Premium Room, 2 Twin Beds, Club Lounge Access (Top Floor)

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Suite, 1 King Bed, Club Lounge Access (Top Floor)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the area

Jakarta

Kebayoran Lama stay.Your stay at this Kebayoran Lama hotel places you within 2 miles (3 km) of Pondok Indah Mall and Pondok Indah Golf and Country Club. Gelora Bung Karno Stadium is within 6 miles (10 km) and National Monument is within 12 miles (20 km).

What's nearby

  • Pondok Indah Golf and Country Club - 14 min walk - 1.2 km
  • Pondok Indah Water Park - 14 min walk - 1.3 km
  • Pondok Indah Mall - 16 min walk - 1.4 km
  • Poins Mall - 10 min drive - 2.8 km
  • Nusantara Eye Clinic - 12 min drive - 2.5 km

Getting around

  • Lebak Bulus Grab Station - 3 min drive
  • Jakarta Kebayoran Station - 5 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 48 min drive

Restaurants

  • ‪Gandy's Steak @ Apartemen Golf Pondok Indah - ‬9 min walk
  • ‪Excelso Coffee Street Gallery Pondok Indah Mall - ‬11 min walk
  • ‪Simetri Coffee Roasters Pondok Indah - ‬10 min walk
  • ‪sandwich at Foodhall PIM2 - ‬6 min walk
  • ‪Torigami Sushi - ‬8 min walk

About this property

InterContinental Jakarta Pondok Indah by IHG

5-star luxury hotel near Pondok Indah Mall, connected to a shopping center
InterContinental Jakarta Pondok Indah by IHG offers its guests a full-service spa, a water park (surcharge), and 4 hot tubs. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 15 meeting rooms are available. Event space at this hotel measures 18471 square feet (1716 square meters) and includes a conference center. An outdoor pool, a children's pool, and a health club are also featured at the luxury InterContinental Jakarta Pondok Indah by IHG. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Jakarta hotel is smoke free.

  • 1 building
  • 311 guestrooms or units
  • 22 levels
  • 3 dining venues
  • 2 bars or lounges
  • 18471 sq ft of conference space
  • 1716 sq m of conference space
  • Built in 2018
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
InterContinental Jakarta Pondok Indah by IHG offers 311 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Jakarta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include espresso makers and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 8 treatment rooms including rooms for couples. Services include sports massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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includes taxes & fees
Jun 13 - Jun 14
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Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Water park (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Free self parking on site
  • Valet parking on site (USD 150,000 per day)
  • Extended parking on site (USD 60,000 per day)
  • Limited onsite self and valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 338,800 for adults and USD 169,392 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 4 hot tubs
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Lazy river
  • Library
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Water park
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch smart TV with premium cable channels
  • MP3 dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Guest room or club lounge]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at InterContinental Jakarta Pondok Indah by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 338800 for adults and USD 169392 for children
  • Airport shuttle fee: USD 62 per person (one-way)
  • Airport shuttle fee per child: USD 62 (one-way)
  • Valet parking fee: USD 150000 per day
  • Extended parking fee: USD 60000 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Property Registration Number 9120005231551

We should mention

  • Pool access available from 6:00 AM to 9:00 AM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • For stays on 14 February, the total price shown includes a charge for a mandatory Valentine's Day gala dinner.
  • Up to 6 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 4-device limit.

Property is also known as

InterContinental Jakarta Pondok Indah Hotel
InterContinental Pondok Indah Hotel
InterContinental Pondok Indah
InterContinental Jakarta Pondok Indah
InterContinental Jakarta Pondok Indah by IHG Hotel
InterContinental Jakarta Pondok Indah an IHG Hotel
InterContinental Jakarta Pondok Indah by IHG Jakarta
InterContinental Jakarta Pondok Indah by IHG Hotel Jakarta

Frequently asked questions

How close is InterContinental Jakarta Pondok Indah by IHG to the airport?

InterContinental Jakarta Pondok Indah by IHG is 15.2 mi (44-min drive) away from the Halim Perdanakusuma Intl. Airport (HLP) airport, the closest popular airport to the property.

How much does it cost to stay at InterContinental Jakarta Pondok Indah by IHG?

As of Jun 12, 2026, prices found for a 1-night stay for 2 adults at InterContinental Jakarta Pondok Indah by IHG on Jul 8, 2026 start from CA $183, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does InterContinental Jakarta Pondok Indah by IHG have an airport shuttle?

InterContinental Jakarta Pondok Indah by IHG offers an airport shuttle 24 hours a day, at scheduled times, for a charge of USD 62 per person, one-way.

Does InterContinental Jakarta Pondok Indah by IHG offer free breakfast?

Free breakfast isn’t provided at InterContinental Jakarta Pondok Indah by IHG, but buffet breakfast is offered for a fee of USD 338800 for adults and USD 169392 for children. It's available every day from 6:00 AM to 10:30 AM.

Is there a casino at InterContinental Jakarta Pondok Indah by IHG?

No, there is no casino at this hotel.

What time is check-in at InterContinental Jakarta Pondok Indah by IHG?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at InterContinental Jakarta Pondok Indah by IHG?

This hotel offers free self parking. Valet parking is available for USD 150000 per day. Extended parking is available for USD 60000 per day.

Does InterContinental Jakarta Pondok Indah by IHG have a pool?

InterContinental Jakarta Pondok Indah by IHG features an outdoor pool and a children's pool. Guests can enjoy pool access from 6:00 AM to 9:00 AM.

Does InterContinental Jakarta Pondok Indah by IHG have a restaurant?

Yes, there are 3 restaurants on site.

Does InterContinental Jakarta Pondok Indah by IHG have a spa?

This hotel has a spa, which features massages, body wraps, and mani/pedis.

How close is InterContinental Jakarta Pondok Indah by IHG to downtown Jakarta?

InterContinental Jakarta Pondok Indah by IHG is 6.3 mi away from Jakarta.

InterContinental Jakarta Pondok Indah by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 187 out of 222 reviews
Rating 8 - Good. 24 out of 222 reviews
Rating 6 - Okay. 10 out of 222 reviews
Rating 4 - Poor. 0 out of 222 reviews
Rating 2 - Terrible. 1 out of 222 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Susi

Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay with family room clean and staff friendly
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Great hospitality
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was good a lot of variety foods and staff so friendly!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ping chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is convenient and service is great!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
The customer service at checkin was exceptional.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, room comfort
Clean room, great breakfast, super helpful Concierge
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and very top notch service and well trained staff and good buffet
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised by the quality of this hotel.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Haliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay in.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Zaki

Staff was amazing
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Laelatullisa

Liked: Cleanliness, amenities
This hotel is very nice and luxurious with all the staff being responsive and very helpful.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Best service ever from beginning to end! Very warm welcome and friendly service during check in as well as during the entire stay. Everything was excellent from the beautiful, clean room to the popular and generous breakfast buffet. Highly recommended!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very professional and always provide a very good service. The breakfast is very nice with lots of options. The hotel is very well located and it's very handy being able to walk directly into the mall.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and very clean hotel
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Aliyakim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and staff
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay for family with kids easy access to the mall. Best breakfast and the staff were very friendly and professional. We really enjoyed our holiday. Looking forward to staying there again.
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Mubarak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location and clean
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Pradeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service for staff and Duty mamage Mr Suleman
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service and hospitality were excellent! Since the hotel was also connected to the mall, it was easy for us to find dining options and shopping.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Geliga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Jakarta
Stayed 15 nights in Jul 2024
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really friendly and helpful, room was great and having bath tub to soak in was wonderful. The little treats provided by the hotel were also greatly appreciated.
Stayed 13 nights in Sep 2024
Verified

10/10 Excellent

Geliga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars and 5 words: The best hotel in Jakarta
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and their attentiveness towards guests was top notch. Property was in excellent condition and being attached to the shopping center was very convenient.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

DELTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about this hotel is the attentiveness of the staff at every interaction. The spa and gym facilities are pretty awesome too. Not to mention the room cleanliness everyday, and the vast range of food from all continents for breakfast.
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Anastasia

Feel at home

Great service, comfortable room, delish breakfast, friendly staff and many more!
Stayed 2 nights in Apr 2024