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Mandarin Oriental, Jakarta

5.0 star property
Family-friendly 5-star hotel near Grand Indonesia

Choose dates to view prices

Photo gallery for Mandarin Oriental, Jakarta

Lobby sitting area
Mandarin, Suite
1 bedroom, premium bedding, minibar, in-room safe
Bar (on property)
Banquet hall

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Free WiFi

Explore the area

Map
Jalan MH Thamrin, Jakarta, Jakarta, 10310
  • Grand Indonesia
    ‪2 min walk‬
  • Thamrin City Shopping Mall
    ‪10 min walk‬
  • National Monument
    ‪7 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

View from room

Deluxe Room, 1 King Bed

  • 47 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Connecting Rooms (Monument View)

1 bedroom, premium bedding, minibar, in-room safe

Room, Connecting Rooms (Monument View)

  • 94 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms (Urban)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Bedrooms (Urban)

  • 111 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, Connecting Rooms

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, Connecting Rooms

  • 94 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 1 King Bed (Monument View)

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed (Monument View)

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Urban)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed (Urban)

  • 64 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Single Beds

  • 47 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Club Room, 1 King Bed

View from room

Deluxe Club Room, 1 King Bed

  • 47 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Urban, Monument View)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed (Urban, Monument View)

  • 64 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Monument View)

1 bedroom, premium bedding, minibar, in-room safe

Club Room, 1 King Bed (Monument View)

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Urban)

1 bedroom, premium bedding, minibar, in-room safe

Club Suite, 1 King Bed (Urban)

  • 64 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Urban, Monument View)

1 bedroom, premium bedding, minibar, in-room safe

Club Suite, 1 King Bed (Urban, Monument View)

  • 64 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 2 Single Beds (Urban, Monument View)

1 bedroom, premium bedding, minibar, in-room safe

Club Suite, 2 Single Beds (Urban, Monument View)

  • 64 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Oriental Suite, Suite

Oriental Suite, Suite | Living room

Oriental Suite, Suite

  • 95 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Mandarin, Suite

Mandarin, Suite

Mandarin, Suite

  • 200 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room (Monument View)

1 bedroom, premium bedding, minibar, in-room safe

Twin Room (Monument View)

  • 47 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

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About the area

Jakarta

Heart of Jakarta.Within a 10-minute walk of this Central Jakarta hotel, you'll find Grand Indonesia and Thamrin City Shopping Mall. National Monument and Pasar Baru are also within 3 miles (5 km).

What's nearby

  • Bundaran HI - 1 min walk - 0.0 km
  • Grand Indonesia - 2 min walk - 0.2 km
  • Thamrin City Shopping Mall - 10 min walk - 0.9 km
  • Pasar Baru - 4 min drive - 2.9 km
  • National Monument - 7 min drive - 3.2 km

Getting around

  • Bundaran HI MRT Station - 6 min walk
  • Jakarta Sudirman Station - 10 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 43 min drive

Restaurants

  • ‪Osteria GIA - ‬3 min walk
  • ‪Hai Di Lao - ‬3 min walk
  • ‪Seribu Rasa - ‬3 min walk
  • ‪Paulaner Brauhaus - ‬3 min walk
  • ‪Social House - ‬3 min walk

About this property

Mandarin Oriental, Jakarta

Family-friendly 5-star hotel near Grand Indonesia
Mandarin Oriental, Jakarta offers its guests an outdoor pool, a health club, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A nightclub, a terrace, and multilingual staff are also featured at the luxury Mandarin Oriental, Jakarta. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Jakarta hotel.

  • 1 building
  • 272 guestrooms or units
  • 26 levels
  • 2 dining venues
  • Meeting rooms
  • Nightclub
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Mandarin Oriental, Jakarta offers 272 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Indonesian

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Property amenities

Family friendly

  • Baby bath
  • High chair
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 24 for adults and USD 12 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Fitness classes
  • Health club
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (79 inch wide door)
  • Handrails in stairways (59 inches high)
  • High-pile carpet in room
  • Lever door handles
  • Magnifying mirror
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from May 20 2025 to December 31 2025 (dates subject to change):
  • Sauna

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandarin Oriental, Jakarta

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 60.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 24 for adults and USD 12 for children
  • Airport shuttle fee: USD 79 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Jakarta Mandarin Oriental
Mandarin Oriental Hotel Jakarta
Mandarin Oriental Jakarta
Mandarin Oriental Jakarta Hotel
Mandarin Jakarta
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Oriental Jakarta
Mandarin Oriental, Jakarta Hotel
Mandarin Oriental, Jakarta Jakarta
Mandarin Oriental, Jakarta Hotel Jakarta

Mandarin Oriental, Jakarta Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 397 out of 484 reviews
Rating 8 - Good. 58 out of 484 reviews
Rating 6 - Okay. 16 out of 484 reviews
Rating 4 - Poor. 5 out of 484 reviews
Rating 2 - Terrible. 8 out of 484 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Selim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Mar 2025

10/10 Excellent

Selim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 3 nights in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay at the Mandarin Oriental, staff went above an beyond to make our stay amazing.
Stayed 5 nights in Mar 2025

8/10 Good

Miu ling

Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Timo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suosittelen!

Upea hotelli hienolla henkilökunnalla.
Stayed 6 nights in Feb 2025

10/10 Excellent

Dexter, Melbourne

Liked: Cleanliness, staff & service, amenities
Very good hotel in comparison to its competitors around central and south Jakarta. Of note was the support and attentiveness of one particular member of staff from guest services, Salvina, if I recall her name correctly, went above and beyond to ensure I felt well looked after a misunderstanding that occurred early in my stay. She was highly professional but also appeared to genuinely care about ensuring my stay was a happy one. She’s a credit to the hotel and is the reason I’ll rate my stay as a 5 here instead of 4.
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert M

Stayed 4 nights in Feb 2025

10/10 Excellent

Ernita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Looooveeee the warm welcome from the front liner inc. the security team. Thank you for the upgrade, we enjoyed the most. Not forgotten the chocolate n cake lapis trully Indonesian treat👍. My compliments to: 1.Kelly who assisted with my chek in. Professional and attentive. 2. Riri, served us eith her smile and offered sweet welcome drink n cold towel in hot jakarta weather, its really touch our 💕. MO Jakarta you are awesome!!
Stayed 1 night in Feb 2025

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay, great facilities and service

Beautiful hotel, with amazing service. Gym and pool facilities were lovely and the breakfast bar had a number of choices and really attentive staff. The room was made up really well each day. Faultless stay really!
Stayed 3 nights in Feb 2025

8/10 Good

mun

Stayed 2 nights in Feb 2025

10/10 Excellent

Bassam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Gary, Las Vegas

Stayed 1 night in Feb 2025

2/10 Terrible

kitajima

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Bug bite

I stayed at Mandarine Oriental on 4th to 6th on Feb, got a lot if bugs bite likely mite. I'm going to stay again there next week from 11th to 13th. Same thing can't happen again, so please prepare the cleaned room!
Stayed 2 nights in Feb 2025

10/10 Excellent

Kazuhiro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Jorge, North Lauderdale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Jan 2025

10/10 Excellent

Elisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Roslyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location as well as great hotel
Stayed 5 nights in Jan 2025

10/10 Excellent

Marco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful at all stages, really loved our stay here. Good location in between old town and airport - so good for short stay in Jakarta.
Stayed 1 night in Dec 2024

10/10 Excellent

Kamies

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding the property was very clean. We love the amenities and everything about the place.
Stayed 1 night in Jan 2025

10/10 Excellent

Kamies

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding the property was very clean. We felt very safe. We love everything about the property.
Stayed 2 nights in Jan 2025

10/10 Excellent

louis, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient and the hotel staff was friendly and knowledgeable. I will stay there again if I return to the city.
Stayed 3 nights in Jan 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is simply a proper 5star hotel. Everything in this hotel is of very high standards.
Stayed 3 nights in Jan 2025

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice facilities, very gracious staff, good location in Central Jakarta, near public transport, a big mall, government buildings.
Stayed 3 nights in Dec 2024