Breathtaking Location, Warm Staff â But Needs Improvement in Comfort and Value
Jiva Baluam is set in a truly stunning location nestled in a secluded bay with a private beach that feels like your own paradise. The natural beauty is overwhelming, and the bungalows are located right on the sand. Itâs a place where you can fully disconnect and enjoy nature.
However, the resort is very remote â there are no alternative dining options within 30 minutes, so youâre fully dependent on the in-house restaurant. Unfortunately, the food quality doesnât justify the high prices. The Indonesian breakfast (like Nasi Goreng) was okay, but the Western breakfast was quite disappointing in both taste and presentation.
The resort has been around for over ten years and is beginning to show signs of age. Some renovations would definitely enhance the guest experience. The bungalows are charming, but not well-equipped: thereâs no fridge, which is a real downside given the isolation, especially since cold drinks from the restaurant are very expensive. Also, thereâs no kettle â as an early riser, I found it frustrating that I couldnât have tea or coffee until the restaurant opened at 8 a.m.
On the bright side, the staff are wonderfully kind and helpful, and the WiFi is excellent surprisingly strong for such a remote location.
In summary, Jeeva Baluam offers a magical natural setting and warm hospitality, but it would benefit greatly from thoughtful upgrades and a more guest-friendly infrastruct,