Ratings based on 899 Guest Reviews

Hear it directly from our travellers
3.3 out of 5
84% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
1 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 24, 2024 on Expedia
3 out of 5
by A traveller

Quick one night stay - comfy beds

Posted Feb. 22, 2024 on Hotels
For the most part it was a decent hotel. Breakfast is more of a snack bar. We liked the little kitchen and the beds were honestly comfy. Bring your own shower gels. I rate the hotel a 3 if you’re looking for a quick one night stay to sleep well.
Comment from Hotel Management
Feb. 24, 2024 by Hotel Management, Hotel Management
Dear Camille, We appreciate your feedback regarding your recent stay with us. It's a pleasure to read that you found our beds comfortable and enjoyed the convenience of the in-room kitchen. However, we apologize for any disappointment caused by our complimentary grab-and-go breakfast. Your comments have been noted, and we'll share this with the appropriate individuals for future enhancements. Thank you for choosing to stay with us for your quick overnight visit, and we hope to have the opportunity to welcome you back for an even better experience in the future.Sincerely,Hotel Management
4 out of 5
by A traveller

Posted Feb. 20, 2024 on Hotels
Had a pleasant stay here
2 out of 5
by A traveller

Posted Feb. 19, 2024 on Expedia
Convenient for purpose of trip. Unclean; roach in kitchen
Comment from Hotel Management
Feb. 20, 2024 by Hotel Management, Hotel Management
Dear Blanca, Thank you for choosing our hotel for your trip. We appreciate your feedback, and we apologize for any inconvenience you experienced. Cleanliness is a top priority, and we will address your concerns internally. Your insights are valuable, and we hope to have the opportunity to welcome you back for a more satisfactory stay in the future.Sincerely,Hotel Management
2 out of 5
by A traveller

Posted Feb. 19, 2024 on Expedia
The hallway floors reek and it's as if a rat died in there. Although I found a cigarette in one of the drawers, the room is decent. However, based on my experience, this has been the nastiest America Stay.
Comment from Hotel Management
Feb. 20, 2024 by Hotel Management, Hotel Management
Dear Christopher, Thank you for sharing your experience with us. We apologize for any unpleasant odors you encountered in the hallway and the cleanliness issues you mentioned. Your feedback is crucial, and we take it seriously as we continuously strive to improve our services. Rest assured, we will address this matter with our team to ensure that it does not happen again. We appreciate your patience and understanding. We are looking forward to having you stay with us once again so we can provide you with the flawless visit you deserve.Sincerely,Hotel Management
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 15, 2024 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 11, 2024 on Expedia
1 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 7, 2024 on Hotels
5 out of 5
by A traveller

Posted Feb. 5, 2024 on Expedia
It was clean and decent
Comment from Hotel Management
Feb. 6, 2024 by Hotel Management, Hotel Management
Dear Arnold, Thank you for staying with us and sharing your experience with fellow travelers. We are glad you are pleased with our property and enjoyed your stay. We take pride in providing a clean and welcoming environment, so it's great to know our efforts have paid off. Thank you for taking time out of your day to recognize our efforts. We hope you will choose Extended Stay America whenever your travels bring you back this way.Sincerely,Hotel Management
2 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 4, 2024 on Expedia