Hyatt House Jersey City

Property class: 3.5
3.5-star hotel near One World Trade Center

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Photo gallery for Hyatt House Jersey City

Terrace/patio
2 bars/lounges
2 bars/lounges
Lobby
Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1 Exchange Pl, Jersey City, NJ, 07302
  • Place, Hudson River Waterfront Walkway
    ‪1 min walk‬
  • Place, Liberty State Park
    ‪11 min walk‬
  • Place, Wall Street
    ‪19 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪16 min drive‬

Room options

Room, 1 King Bed (Den)

9.0 out of 10
Wonderful
(130 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed with Sofa bed, Kitchen

8.6 out of 10
Excellent
(85 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible (With Shower)

8.0 out of 10
Very good
(1 review)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Den)

9.2 out of 10
Wonderful
(56 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (With Tub)

8.0 out of 10
Very good
(11 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room (Specialty, 2 Queen Beds with Sofa Bed)

9.0 out of 10
Wonderful
(41 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed (One Bedroom)

7.8 out of 10
Good
(7 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible (One Bedroom, With Shower)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Jersey City

Heart of Jersey City.Your stay at this Downtown Jersey City hotel places you within 2 miles (3 km) of Wall Street and Brooklyn Bridge. One World Trade Center and New York University are also within 3 miles (5 km).

What's nearby

  • Hudson River Waterfront Walkway - 1 min walk - 0.1 km
  • Goldman Sachs Tower - 3 min walk - 0.3 km
  • Liberty State Park - 11 min walk - 1.0 km
  • Wall Street - 19 min walk - 4.0 km
  • One World Trade Center - 16 min drive - 6.3 km

Getting around

  • Jersey City Exchange Place Station - 2 min walk
  • Franklin St. Station - 7 min drive
  • Newark Liberty Intl. Airport (EWR) - 29 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪RoofTop at Exchange Place - ‬1 min walk
  • ‪Five Guys - ‬1 min walk
  • ‪Gregorys Coffee - ‬2 min walk
  • ‪Chipotle Mexican Grill - ‬2 min walk

About this property

Hyatt House Jersey City

3.5-star hotel near One World Trade Center
There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. A 24-hour fitness center, a rooftop terrace, and concierge services are also featured at the business-friendly Hyatt House Jersey City. Parking is available for a fee.

This 3.5-star Jersey City hotel is smoke free.

  • 1 building
  • 258 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2017
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Hyatt House Jersey City offers 258 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 27 per day); discounts available
  • Secured self parking on site (USD 27 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 175 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: USD 27 per day
  • Nearby parking fee: USD 27 per day (1148 ft away)
  • Pet fee: USD 175 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt House Jersey City Hotel
Hyatt House
Hyatt Jersey City
Hyatt House Jersey City Hotel
Hyatt House Jersey City Jersey City
Hyatt House Jersey City Hotel Jersey City

Hyatt House Jersey City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1244 out of 1949 reviews
Rating 8 - Good. 439 out of 1949 reviews
Rating 6 - Okay. 146 out of 1949 reviews
Rating 4 - Poor. 61 out of 1949 reviews
Rating 2 - Terrible. 59 out of 1949 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Briana

Stayed 2 nights in Jan 2026

8/10 Good

Josephine

Liked: Staff & service, amenities
Location Location Location !
Stayed 2 nights in Jan 2026

10/10 Excellent

Paul

Stayed 4 nights in Jan 2026

6/10 Okay

Lauren

Travelled with family
The woman working breakfast the three days we were there was very kind and patient. Today, I waited on line twice to get eggs but they ran out both times. I suggest having more available—perhaps the kitchen staff didn’t know there would be so many people today. If not, this is an area for improved communication. A heavier blanket is needed for the pull out sofa. My daughter was so cold that she couldn’t sleep. Also, the pullout mattress was awful— the springs were bad.
Stayed 3 nights in Jan 2026

8/10 Good

Kseniia

Liked: Cleanliness, staff & service
It was very cold in the room
Stayed 1 night in Jan 2026

2/10 Terrible

Lucas

Stayed 2 nights in Jan 2026

10/10 Excellent

Beatriz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good service, room was pleasant and clean. Good breakfast and excellent view but rooftop restaurant was awful service and and tried to deny me my reservation claiming I was not listed until I showed proof of reservation and paid in advance, the lady at the from all of sudden pretended to find my name. I personally felt it was due to the color of my skin. We are not fooling anybody. Waitress also tried to sneak an additional $130 on my bill until I brought it up it was taken off as a mistake. So the waitress claimed but the same additional charges were added to the family sitting next to our table. So make sure to check your receipts before paying there.
Stayed 8 nights in Dec 2025

10/10 Excellent

Ying

Stayed 4 nights in Jan 2026

8/10 Good

Latavia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was good overall. Everything was nice, clean, and comfy. The surrounding area was beautiful and the hotel was fairly close to all of my outings while in Jersey City. I would stay here again but with a waterfront view :)
Stayed 2 nights in Dec 2025

10/10 Excellent

Brent

Stayed 7 nights in Dec 2025

10/10 Excellent

JEAN, Wyomissing

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. The staff at the front desk was courteous, professional, and top-notch. The breakfast buffet was fairly decent and the view from the breakfast bar was beautiful.
Stayed 1 night in Jan 2026

10/10 Excellent

Yookyung

Stayed 9 nights in Dec 2025

10/10 Excellent

MICHELLE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms , great breakfast . Fabulous views from out side pier and roof top . Only open after 4 tho . Transportation right outside the door . The path or light rail
Stayed 7 nights in Dec 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean & Staffs are wonderful!
Stayed 4 nights in Jan 2026

8/10 Good

Courtney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a great free breakfast and incredible views!
Stayed 2 nights in Jan 2026

6/10 Okay

Brittany

Travelled with family
Liked: Cleanliness, property conditions & facilities
Fridge not cooling properly
Stayed 2 nights in Jan 2026

10/10 Excellent

Muhammad, Edinburgh

Stayed 7 nights in Dec 2025

10/10 Excellent

Nicolae-Ciprian

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel looks very nice and is well maintained. The location is great, in a beautiful area, with a train station just 2 minutes away that takes you directly to the World Trade Center. The staff is very friendly and welcoming. Rooms are spacious and comfortable. Breakfast is basic, nothing special, but it’s fine.
Stayed 7 nights in Dec 2025

10/10 Excellent

Liurvys

Stayed 2 nights in Jan 2026

2/10 Terrible

Vanessa

Business traveller
Disliked: Cleanliness, staff & service, amenities
Hotels staff gave access to my room to a total stranger! Front desk is rude, charged me for water for my coffee maker in my room and they are unprofessional! Staff upstairs in TR area very rude and everything was dirty all the time! All elevators small like trash and are dirty!
Stayed 11 nights in Dec 2025

10/10 Excellent

Jia, Newark

Stayed 2 nights in Dec 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hub to stay and travel into the city. There were great food options within walking distance and the PATH train was a one minute walk to ride into the city.
Stayed 3 nights in Dec 2025

10/10 Excellent

Serhii

Stayed 9 nights in Dec 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location across from the PATH station which allowed us to get into Manhattan easily via the WTC station Breakfast OK but there was a struggle to keep items stocked throughout breakfast Room was OK but maintenance seemed to be lacking. Examples included windows leaking cold air and condensation, dishwasher trim was catching on the dishwasher drawers, blankets and sheets had a hole in some of them. Breakfast area floor was warping and there was a glass window broken which really should be fixed. Wooden trim in places was scuffed pretty bad Details could be a bit better too, asked room service if they had any white robes and they didn't which seemed strange for the price point Would I stay there again though? Definitely
Stayed 3 nights in Dec 2025

6/10 Okay

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities
This was our first stay with Hyatt. The room was clean, other than a baby sock we found in the couch. We have no babies. The bed, sheets, and towels were all fresh. The bed was a little stiff, and the pull out couch mattress was very hard. On the first night we noticed that it was a little warm in our room. We tried setting to 68, but it felt like 73 degrees. We called the desk to ask if someone could fix this and they sent someone up immediately. That person said that they could not figure out why it was warm or would not go any lower to try and cool the room down, and that was the best they could do. It just kept getting hotter because we all three had to take showers and there was no exhaust fan in the bathroom. It was hot and humid. The food offered for the complimentary breakfast had good options, but the line to get breakfast was a ridiculous wait every morning. Then when you finally got your food, there was no where to sit unless you sat at a table with other people. I have no problem sitting with other people, but given the time of year and the flu running rampant, I don't think other people appreciate that. We ended up eating in our room. Aside from this, we would stay here again. The parking garage was reasonable, the hotel validates. All of the staff we encountered were pleasant and as helpful as they could be. The hotel location is amazing if you plan on taking the PATH or the light rail. The view of New York City from the roof top is incredible.
Stayed 3 nights in Dec 2025