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DEM Hotel Jerusalem

Hotel near Western Wall in Jerusalem

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Photo gallery for DEM Hotel Jerusalem

Minibar, in-room safe, desk, soundproofing
Lobby
Lobby sitting area
Basic Double Room
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
12 Ben Hillel St, Jerusalem, Jerusalem District, 9423114
  • Ben Yehuda Street
    ‪1 min walk‬
  • Machane Yehuda Market
    ‪10 min walk‬
  • Western Wall
    ‪7 min drive‬
  • Tel Aviv (TLV-Ben Gurion)
    ‪42 min drive‬

Room options

View all photos for Basic Double Room

Minibar, in-room safe, desk, soundproofing

Basic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Double or Twin Room, City View

Minibar, in-room safe, desk, soundproofing

Luxury Double or Twin Room, City View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

About the area

Jerusalem

Jerusalem City Centre stay.With a stay at this Jerusalem City Centre hotel, you'll be steps from Ben Yehuda Street and Zion Square. Tiferet Yisrael Synagogue and Independence Park are also within half a mile (1 km).

What's nearby

  • Ben Yehuda Street - 1 min walk - 0.0 km
  • Mamilla Mall - 10 min walk - 0.9 km
  • Machane Yehuda Market - 10 min walk - 0.9 km
  • Al-Aqsa Mosque - 5 min drive - 3.0 km
  • Western Wall - 7 min drive - 1.9 km

Getting around

  • Yekuti'el Adam Station - 8 min drive
  • Jerusalem (JRS-Malha Railway Station) - 20 min drive
  • Ben Gurion Airport (TLV) - 44 min drive

Restaurants

  • ‪Ben Yehuda Street - ‬1 min walk
  • ‪Muffin Boutique - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Gagou De Paris - ‬1 min walk
  • ‪מושיקו - ‬1 min walk

About this property

DEM Hotel Jerusalem

Hotel near Western Wall in Jerusalem
As a guest of DEM Hotel Jerusalem, you'll find a nightclub, a library, and tour/ticket assistance. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly DEM Hotel Jerusalem also features concierge services, complimentary newspapers in the lobby, and a front-desk safe.

This Jerusalem hotel is smoke free.

  • 10 guestrooms or units
  • Nightclub
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Lockers available
DEM Hotel Jerusalem offers 10 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions come with premium satellite channels. Accommodations have kitchenettes with refrigerators. Bathrooms include showers and complimentary toiletries.

This Jerusalem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Hebrew, Italian, Spanish

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Property amenities

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (ILS 60 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Things to do

  • Library
  • Nightclub

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Kitchenette
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Israel value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ILS 300.00 per vehicle (one-way)
  • Nearby parking fee: ILS 60 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Alcohol isn't served at DEM Hotel Jerusalem.

Property is also known as

DEM Hotel
DEM Jerusalem
DEM Hotel Jerusalem Hotel
DEM Hotel Jerusalem Jerusalem
DEM Hotel Jerusalem Hotel Jerusalem

DEM Hotel Jerusalem Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 10 out of 25 reviews
Rating 8 - Good. 5 out of 25 reviews
Rating 6 - Okay. 6 out of 25 reviews
Rating 4 - Poor. 3 out of 25 reviews
Rating 2 - Terrible. 1 out of 25 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Abraham

Stayed 1 night in Jul 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family owned and ran. Great people who take pride in their establishment. Dublin Bar is 50 meters away and has a great group of people.
Stayed 5 nights in Jun 2024

8/10 Good

Meylinda

Disliked: Staff & service
You stay what you pay for, this is not hotel but hostel, broken down need upgrade, the location is very strategic though
Stayed 2 nights in Jun 2024

4/10 Poor

Havital

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location However, i would NOT consider this place a hotel, probably not even a motel, more like a single room in a dirty hostel. My bathroom was dirty, as soon as i turned on the A/C stuff came out and landed on my bed, the owner (or evening guy, not sure if he is the owner) instead of apologies offered some yelling and said its just dust and maybe he should replace the filter, i don't know what it is but it was large and thete were a lot of whatever it was that landed on the bed. i asked to replace the sheets and clean the faucet, which aside from being filty was broken and had scolding hot water only. He didn't want to change the sheets, told me to go elsewhere, i asked for my money, he said i paid expedia not him, so i should ask expidia, he kept yelling, and so i said look i asked you politely for clean sheets, its something i deserve to have when paying for a room, he complained i didn't pay that much, i said thats the rate you charge and regardless of rate i deserve clean sheets. He changed the sheets grudgngly and cleaned the Faucet. Awesome location, never again!
Stayed 1 night in Jun 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2023

10/10 Excellent

vladimir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, staff friendly, small hotel (one floor - 10 -15 room - not sure exactly) located 5 min walk from Yaffa gate of Old City. Very convenient for self-exploring Old City, convenient public transportation from Jerusalem Central bus and train station. Clean and convenient. Area around hotel feel safe. But in a last day of our stay (4-24-2023) terror attacks happened 300 m ahead of us when we walk on the street to Mahaneh Yeguda Market.
Stayed 1 night in Apr 2023

6/10 Okay

Moises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room reserved is not the same that the picture

The room that was reserved and that appears in the photo of the reservation confirmation is larger than the one they gave us I made the claim and said that this was not the room we reserved
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service
No reception makes it very difficult as an international traveller.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The location is good and the room was big but it smelled very bad and we couldn't close the windows.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Heater was not working and they tried to fix 2 days in a row . No heating so they brought a spacer heater . Did the job but noisy No service of room on Saturday
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

6/10 Okay

Martin

Liked: Cleanliness
Disliked: Room comfort
Plus - convenient location, close to public transport and the Old City. Bed comfortable and room clean and fully functioning. Negatives - staff welcoming on arrival but then largely absent. My room had a couple of things wrong with it (see below) and after the first night I asked whether it might be possible to move to another. The man at reception said that he'd have to ask his manager later - but that evening, and generally in the evenings, there was no one on reception or seemingly anywhere in the hotel to follow this up with. So I stayed in the not very satisfactory room for all 4 nights. The problems with the room were * walls very thin and door not sound-proof so I could hear everything that was going on in the corridor * the shower had nowhere to place shower-gel and the like other than on the floor * there was a mini-bar in the room which had a glass door and a light on all the time - I had to use the surplus cushions from the bed to block the light at night * there was no chair in the room - the only place to sit was the bed In addition the condition of the lobby of the building (which, despite the evidence of the bell at the entrance, was I think exclusively for the hotel) was poor. The street door did not latch properly - and this, combined with the lack of staff at reception, meant that people from the street could get access to the room doors without effort or challenge.
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was great. The staff was great. A perfect temporary home in a Jerusalem!
Stayed 3 nights in Jul 2018

4/10 Poor

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Una desilusión. Habitación mas pequeña y diferente, para peor, como se muestra en el website. Servicio de recepción no funciona bien.
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ist kein Hotel. Eine Wohnung ohne Service, ohne Informationen,
Stayed 4 nights in Apr 2019

10/10 Excellent

marie christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A recommander absolument!!

Le top difficile de trouver mieux!!!!
Stayed 2 nights in Feb 2019

6/10 Okay

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L’entrée de l’immeuble est sal et la porte pas sécurisée (en particulier la nuit). Chambre propre en très bon état et service correct (un gâteau est à disposition tous les matins), La localisation est proche de la vielle ville mais sur une rue piétonne très bruyante la nuit
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Foi tudo bem! Pessoal simpático, excelente localização e limpo! Faltou apenas um chuveiro fixo grande no banheiro ao invés de ser um chuveirinho.
Stayed 3 nights in Nov 2018

10/10 Excellent

Michele Elisabeth

personnel adorable.tout était bien.
Stayed 1 night in Aug 2018

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nouvel hotel confortable dans Ben Yehuda

Tres bien situé. Hotel tout neuf et chambres confortables avec un coin pour faire un café ou un thé Accueil chaleureux.
Stayed 1 night in Jul 2018