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Orient by Isrotel exclusive

Art Deco hotel near Western Wall

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Orient City View Suite | View from room
Sundeck
Interior
Hallway
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

View in a map
3 Emek Refaim St, Jerusalem, 91999
  • Place, The First Station
    ‪2 min walk‬
  • Place, Mamilla Mall
    ‪17 min walk‬
  • Place, Western Wall
    ‪6 min drive‬
  • Airport, Tel Aviv (TLV-Ben Gurion)
    ‪44 min drive‬

Room options

View all photos for Orient Room

Minibar, in-room safe, blackout drapes, free WiFi

Orient Room

9.4 out of 10
Exceptional
(30 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Orient Garden Room

Orient Garden Room

Orient Garden Room

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Orient Old City View

Minibar, in-room safe, blackout drapes, free WiFi

Orient Old City View

9.8 out of 10
Exceptional
(12 reviews)
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Orient City View Room

Minibar, in-room safe, blackout drapes, free WiFi

Orient City View Room

9.4 out of 10
Exceptional
(11 reviews)
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom

Family Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Orient Suite

Orient Suite

Orient Suite

  • 54 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Orient City View Suite

Orient City View Suite | Living room

Orient City View Suite

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Templer Deluxe Room

Templer Deluxe Room

Templer Deluxe Room

9.6 out of 10
Exceptional
(13 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Templer Executive Room

Templer Executive Room

Templer Executive Room

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Orient Old City View Suite

Orient Old City View Suite

Orient Old City View Suite

  • 55 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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Lobby

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About the area

Jerusalem

City center stay.A stay at this German Colony hotel places you steps from The First Station and within a 5-minute walk of Mount Herzl. Montefiore Windmill and Sultan's Pool are also within half a mile (1 km).

What's nearby

  • The First Station - 2 min walk - 0.2 km
  • Mount Zion - 12 min walk - 1.0 km
  • Jaffa Gate - 17 min walk - 1.5 km
  • Mamilla Mall - 17 min walk - 1.5 km
  • Western Wall - 6 min drive - 1.9 km

Getting around

  • Jerusalem Biblical Zoo Station - 20 min drive
  • Yekuti'el Adam Station - 21 min drive
  • Ben Gurion Airport (TLV) - 58 min drive

Restaurants

  • ‪Coffee Nadi - ‬2 min walk
  • ‪Pompidou - ‬3 min walk
  • ‪Big Apple Pizza (ביג אפל פיצה) - ‬3 min walk
  • ‪Burgers Bar - ‬3 min walk
  • ‪Fiori (פיורי ירושלים) - ‬3 min walk

About this property

Orient by Isrotel exclusive

Art Deco hotel near Western Wall
Orient by Isrotel exclusive offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 7535 square feet (700 square meters) and includes a conference center. A seasonal outdoor pool, a fitness center, and a rooftop terrace are also featured at Orient by Isrotel exclusive. For a fee, parking is available.

Smoking is allowed in designated areas at this Art Deco Jerusalem hotel.

  • 243 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 7535 sq ft of conference space
  • 700 sq m of conference space
  • Built in 2017
  • Deli
  • Terrace on the roof
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Orient by Isrotel exclusive offers 243 accommodations with minibars and espresso makers. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Jerusalem hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per day)
  • Valet parking on site (USD 30 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 35 for adults and USD 35 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
On Saturdays, check-out is 2 PM and check-in begins at 6 PM.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Israel value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 35 for children
  • Self parking fee: USD 15 per day
  • Valet parking fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • The seasonal pool will open in April and close in November.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Orient Jerusalem
Orient Hotel Jerusalem
Orient by Isrotel exclusive Hotel
Orient by Isrotel exclusive Jerusalem
Orient by Isrotel exclusive Hotel Jerusalem

Orient by Isrotel exclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 477 out of 694 reviews
Rating 8 - Good. 139 out of 694 reviews
Rating 6 - Okay. 32 out of 694 reviews
Rating 4 - Poor. 23 out of 694 reviews
Rating 2 - Terrible. 23 out of 694 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 1 night in Aug 2025

8/10 Good

Lewis

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is fine. All of the work occurring around the hotelmade our stay not as pleasant as usual. Until the work is completed by the City the hotel I cannot see staying there.
Stayed 7 nights in Aug 2025

4/10 Poor

Menachem

Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Isaac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view. There is construction in the area
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service
I came 2 times in 2 weeks here and the first was great no problems the second time when I went to check in they tried charging me VAT tax when I’m American and not only did they try charging for just this time but for the time before. The staff was very unprofessional through out the stay.
Stayed 2 nights in Jun 2025

6/10 Okay

jose

Travelled with family
Liked: Cleanliness
Bathroom flooded after each bath . Only one chair per room . No table available at the room .
Stayed 4 nights in Jun 2025

6/10 Okay

Irit

Stayed 2 nights in Jun 2025

4/10 Poor

Aidan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Dov

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
Stayed 2 nights in Jun 2025

10/10 Excellent

Y

Stayed 6 nights in May 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Marina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ronnie, North York

Stayed 3 nights in May 2025

10/10 Excellent

Elaine

Liked: Amenities
Located in the beautiful and historic German Quarter. Lovely, comfortable and stylish rooms, friendly staff and excellent food.
Stayed 2 nights in May 2025

2/10 Terrible

Albert

Travelled with family
Disliked: Amenities
Whatever I booked i didn’t receive correctly they put me in a room someone was just staying in didn’t feel clean at all
Stayed 1 night in May 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Stayed 1 night in May 2025

10/10 Excellent

Stephanie L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ian

Travelled with group
Liked: Property conditions & facilities, room comfort

A short but great getaway

Lovely, just too short
Stayed 1 night in May 2025

10/10 Excellent

Simone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a great location and hotel staff were very nice and helpful
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Yael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellence in every way
Stayed 1 night in Apr 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The orients decor and room amenities and location is everything you need for your perfect stay in Jerusalem Staff and service was great and indoor and out door pools just beautiful Breakfast was excellent Best hotel for us in Jerusalem and we have been traveling toisrael for over 15 years
Stayed 3 nights in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the room, the breakfast, the spa and the front desk staff!
Stayed 2 nights in Mar 2025

8/10 Good

Kimball

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent and priced in line with its nearby competitors. My room was spacious and spotless. I was attending a convention that included lunch. Sadly, there was not enough space in the dining room to accommodate all of our attendees at one time, so I missed lunch twice. I love the neighbourhood, and the staff were excellent.
Stayed 4 nights in Mar 2025