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Prima Palace Hotel

3-star hotel near Western Wall

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Photo gallery for Prima Palace Hotel

Lobby
Lobby
Dinner served
Front of property
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
2 Pines Street, Jerusalem, 9128002
  • Place, Machane Yehuda Market
    ‪3 min walk‬
  • Place, Ben Yehuda Street
    ‪5 min walk‬
  • Place, Mamilla Mall
    ‪17 min walk‬
  • Airport, Tel Aviv (TLV-Ben Gurion)
    ‪52 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.4 out of 10
Very good
(11 reviews)
  • 17 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Comfort New

Comfort New

Comfort New

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior New

Superior New

Superior New

  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for New Deluxe

In-room safe, individually decorated, individually furnished, desk

New Deluxe

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, Balcony

Deluxe Twin Room, Balcony

Deluxe Twin Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

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About the area

Jerusalem

City center stay.At this Kerem Avraham hotel, you'll be within a 5-minute walk of Mount Herzl and Machane Yehuda Market. Ben Yehuda Street and Zion Square are also within half a mile (1 km).

What's nearby

  • Machane Yehuda Market - 3 min walk - 0.3 km
  • Ben Yehuda Street - 5 min walk - 0.5 km
  • Jerusalem Great Synagogue - 14 min walk - 1.2 km
  • Mamilla Mall - 17 min walk - 1.5 km
  • Jaffa Gate - 5 min drive - 2.3 km

Getting around

  • Jerusalem (JRS-Malha Railway Station) - 16 min drive
  • Yekuti'el Adam Station - 16 min drive
  • Ben Gurion Airport (TLV) - 57 min drive

Restaurants

  • ‪Marzipan - ‬3 min walk
  • ‪Beer Bazaar Jerusalem - ‬4 min walk
  • ‪Trattoria Haba (טראטוריה חבה) - ‬4 min walk
  • ‪Tap & Tail - ‬4 min walk
  • ‪המוציא Hamotzi - ‬3 min walk

About this property

Prima Palace Hotel

3-star hotel near Western Wall
There's a restaurant on site. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at Prima Palace Hotel.

This 3-star Jerusalem hotel is smoke free.

  • 1 building
  • 76 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site
  • Dining venue
Prima Palace Hotel offers 76 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Jerusalem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:30 AM for a fee: ILS 80 for adults and ILS 40 for children
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Check-in time ends at 8 PM on Fridays and Jewish holidays, and check-in on Saturdays starts after 10 PM.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Israel Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Israel.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ILS 80 for adults and ILS 40 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

Property is also known as

Hotel Prima Palace

Prima Palace

Prima Palace Hotel

Prima Palace Hotel Jerusalem

Prima Palace Jerusalem

Prima Palace Hotel Hotel

Prima Palace Hotel Jerusalem

Prima Palace Hotel Hotel Jerusalem

Frequently asked questions

How close is Prima Palace Hotel to the airport?

Prima Palace Hotel is 31.2 mi (57-min drive) away from the Ben Gurion Airport (TLV) airport, the closest popular airport to the property.

How much does it cost to stay at Prima Palace Hotel?

As of May 17, 2026, prices found for a 1-night stay for 2 adults at Prima Palace Hotel on Jun 1, 2026 start from CA $242, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Prima Palace Hotel have an airport shuttle?

Airport shuttle services are not available at Prima Palace Hotel.

Does Prima Palace Hotel offer free breakfast?

Free breakfast isn’t provided at Prima Palace Hotel, but buffet breakfast is offered for a fee of ILS 80 for adults and ILS 40 for children.

Is there a casino at Prima Palace Hotel?

No, there is no casino at this hotel.

What time is check-in at Prima Palace Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Prima Palace Hotel?

Free parking is not available at this hotel.

Does Prima Palace Hotel have a pool?

Prima Palace Hotel does not have a pool.

Does Prima Palace Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Prima Palace Hotel have a spa?

There are no spa services available at this hotel.

How close is Prima Palace Hotel to downtown Jerusalem?

Prima Palace Hotel is 1.2 mi away from Jerusalem.

Prima Palace Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 170 out of 384 reviews
Rating 8 - Good. 127 out of 384 reviews
Rating 6 - Okay. 47 out of 384 reviews
Rating 4 - Poor. 21 out of 384 reviews
Rating 2 - Terrible. 19 out of 384 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service
It is always on a high level standard. They were all very courteous the whole time
Stayed 5 nights in Jan 2026

4/10 Poor

Tzvi

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Didn't look like expected. Staff wasn't the nicest. Went in to the room without putting on the paper on the door that its okay to enter.
Stayed 2 nights in Jan 2026

10/10 Excellent

sarah

Liked: Cleanliness, amenities, property conditions & facilities
nice staff, clean room, very cozy hotel.
Stayed 4 nights in Jan 2026

10/10 Excellent

Yaakov

Stayed 3 nights in Jan 2026

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

RIVKA

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, friendly staff, place was clean and breakfast was amazing. Thank you. We will come again.
Stayed 7 nights in Dec 2025

4/10 Poor

Avigail

Stayed 2 nights in Jan 2026

8/10 Good

michael and shoshana

Travelled with family
Liked: Cleanliness
Food great & overall very nice place.
Stayed 1 night in Dec 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and facility. Very kind staff
Stayed 1 night in Dec 2025

10/10 Excellent

Fruma

Liked: Cleanliness, amenities
Dina and Ahmed at the front desk were super nice.
Stayed 5 nights in Dec 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible hotel for kosher travellers. Not many other options for those who keep Mehadrin.
Stayed 2 nights in Dec 2025

10/10 Excellent

Solomon

Stayed 1 night in Nov 2025

10/10 Excellent

ahron hoffman

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is a nice experience, and good breakfast
Stayed 5 nights in Nov 2025

4/10 Poor

Adam

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Room had broken handles and was not maintained well. There’s no parking don’t even bank on it and the guy at the desk directed me to a parking lot and told me it was 150 shekels for the night. It wasn’t. It was 300 shekels. Breakfast was average. Great location but there are way better hotels in the area that have even better location and with parking
Stayed 1 night in Oct 2025

8/10 Good

Leah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was average. Good but not over the top
Stayed 1 night in Oct 2025

10/10 Excellent

Ephraim

Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Stayed 4 nights in Sep 2025

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Abraham, Spring Valley

Stayed 2 nights in Sep 2025

6/10 Okay

Joel, Brooklyn

Liked: Cleanliness, staff & service, amenities
Property has refurbished much better then it used to be still not a beautiful place but very convenient
Stayed 1 night in Aug 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 3 nights in Aug 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautifully kept
Stayed 3 nights in Jul 2025

10/10 Excellent

zipporah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 2 nights in Jul 2025

6/10 Okay

Jessica, kiryat ata

Travelled with family
Disliked: Amenities, property conditions & facilities
Very close to Ben yehuda street, and the shuk, close to all public transportation. Rooms very small, no balconies, no pool. Breakfast was like motel 8 quality, not as fancy as I expected for the price.
Stayed 2 nights in Jun 2025

8/10 Good

Jennifer

Stayed 1 night in May 2025