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Waldorf Astoria Jerusalem

Luxury hotel near Mamilla Mall

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Photo gallery for Waldorf Astoria Jerusalem

Lobby
Indoor pool, open 7:00 AM to 7:00 PM, lifeguards on site
Lobby
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking available
  • Breakfast included
  • Housekeeping

Explore the area

View in a map
26-28 Agron Street, Jerusalem, 9419008
  • Place, Mamilla Mall
    ‪5 min walk‬
  • Place, Western Wall
    ‪17 min walk‬
  • Place, Machane Yehuda Market
    ‪19 min walk‬
  • Airport, Tel Aviv (TLV-Ben Gurion)
    ‪43 min drive‬

Room options

View all photos for Deluxe Room, Multiple Beds, Balcony (Premier)

1 bedroom, premium bedding, memory foam beds, minibar

Deluxe Room, Multiple Beds, Balcony (Premier)

  • Sleeps 3
  • 2 King Beds

View all photos for Deluxe Room, 1 King Bed (Premier)

1 bedroom, premium bedding, memory foam beds, minibar

Deluxe Room, 1 King Bed (Premier)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Deluxe Room with Balcony

1 bedroom, premium bedding, memory foam beds, minibar

Twin Deluxe Room with Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Grand Deluxe Balcony - High Floor

Twin Grand Deluxe Balcony - High Floor | View from room

Twin Grand Deluxe Balcony - High Floor

  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Grand Deluxe Balcony - High Floor

King, Deluxe Room, 1 King Bed, Balcony

King Grand Deluxe Balcony - High Floor

9.4 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Accessible Superior Room

1 bedroom, premium bedding, memory foam beds, minibar

King Accessible Superior Room

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Family Studio

King Family Studio

King Family Studio

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for King Terrace Room

King Terrace Room

King Terrace Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Family Room

Grand Family Room

Grand Family Room

  • 77 sq m
  • 2 bedrooms
  • Sleeps 4
  • 3 Twin Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, memory foam beds, minibar

Deluxe Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite

1 bedroom, premium bedding, memory foam beds, minibar

One Bedroom Suite

  • 63 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Junior Suite

King Junior Suite

King Junior Suite

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for David Tower Suite

David Tower Suite

David Tower Suite

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room

King Deluxe Room

King Deluxe Room

9.0 out of 10
Wonderful
(10 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom

Premier Suite, 1 Bedroom

Premier Suite, 1 Bedroom

  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Grand Deluxe Room

King Grand Deluxe Room

King Grand Deluxe Room

10.0 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Superior Room with Balcony

King Superior Room with Balcony

King Superior Room with Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Superior Room

Twin Superior Room

Twin Superior Room

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Deluxe Room

1 bedroom, premium bedding, memory foam beds, minibar

Twin Deluxe Room

9.2 out of 10
Wonderful
(5 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Ambassador Suite

Ambassador Suite

Ambassador Suite

  • 75 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Balcony (Premier)

1 bedroom, premium bedding, memory foam beds, minibar

Deluxe Room, 2 Twin Beds, Balcony (Premier)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Grand Deluxe Room

1 bedroom, premium bedding, memory foam beds, minibar

Twin Grand Deluxe Room

  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Deluxe Room with Balcony

King Deluxe Room with Balcony

King Deluxe Room with Balcony

9.0 out of 10
Wonderful
(7 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Noble Suite

Noble Suite | Living area

Noble Suite

  • 150 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Palace Suite

Palace Suite | Living area

Palace Suite

  • 190 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (Premier Grand)

1 bedroom, premium bedding, memory foam beds, minibar

Deluxe Room, 2 Twin Beds (Premier Grand)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds (Premier)

1 bedroom, premium bedding, memory foam beds, minibar

Deluxe Room, 2 Twin Beds (Premier)

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

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Exterior

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4.1 out of 5, Very good, 623 reviews
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CA $391 total
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About the area

Jerusalem

City center stay.Within a 10-minute walk of this Jerusalem City Centre hotel, you'll find Mamilla Mall and Jaffa Gate. Also, Tower of David Museum of the History of Jerusalem is within half a mile (1 km) and Church of the Holy Sepulchre is within 2 miles (3 km).

What's nearby

  • Mamilla Mall - 5 min walk - 0.5 km
  • Jaffa Gate - 8 min walk - 0.7 km
  • Church of the Holy Sepulchre - 10 min walk - 0.9 km
  • Western Wall - 17 min walk - 1.4 km
  • Machane Yehuda Market - 19 min walk - 1.6 km

Getting around

  • Yekuti'el Adam Station - 16 min drive
  • Jerusalem Biblical Zoo Station - 19 min drive
  • Ben Gurion Airport (TLV) - 53 min drive

Restaurants

  • ‪King's Court - ‬1 min walk
  • ‪Mamilla Deli - ‬2 min walk
  • ‪Tacos Luis - ‬3 min walk
  • ‪Rooftop (רופטופ) - ‬3 min walk
  • ‪Humus Ben Sira (חומוס בן סירא) - ‬4 min walk

About this property

Waldorf Astoria Jerusalem

Luxury hotel near Mamilla Mall
Waldorf Astoria Jerusalem offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 14747 square feet (1370 square meters) and includes a conference center. A fitness center, a rooftop terrace, and a library are also featured at the luxury Waldorf Astoria Jerusalem. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This Jerusalem hotel is smoke free.

  • 1 building
  • 226 guestrooms or units
  • 10 levels
  • 3 dining venues
  • Meeting rooms
  • 14747 sq ft of conference space
  • 1370 sq m of conference space
  • Built in 2013
  • Cooked-to-order breakfast (free)
  • Terrace on the roof
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Waldorf Astoria Jerusalem offers 226 accommodations with DVD players and minibars. Memory foam beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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Property amenities

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (ILS 60 per day; includes in/out privileges)
  • Valet parking on site (ILS 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Elevator (71 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 46-inch flat-screen TV with premium channels
  • DVD player

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ILS 500.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Israel value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ILS 250 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: ILS 250 (one-way), (up to 2 years old)
  • Self parking fee: ILS 60 per day (in/out privileges)
  • Valet parking fee: ILS 20 per day
  • Rollaway bed fee: ILS 500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jerusalem Waldorf Astoria
Waldorf Astoria Hotel Jerusalem
Waldorf Astoria Jerusalem
Waldorf Astoria Jerusalem Hotel
Waldorf Astoria Jerusalem Hotel
Waldorf Astoria Jerusalem Jerusalem
Waldorf Astoria Jerusalem Hotel Jerusalem

Waldorf Astoria Jerusalem Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 380 out of 498 reviews
Rating 8 - Good. 64 out of 498 reviews
Rating 6 - Okay. 21 out of 498 reviews
Rating 4 - Poor. 16 out of 498 reviews
Rating 2 - Terrible. 17 out of 498 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ross

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Amazing amenities. Great location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Avi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were attentive, thoughtfu and phenomenal. Breakfast was terrific.
Stayed 2 nights in May 2025

10/10 Excellent

Dorin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the most wonderful experience at the Waldorf Astoria ! The staff were incredibly helpful, kind and dedicated. I would recommend anyone to come here who would love a 5 star experience!
Stayed 2 nights in May 2025

10/10 Excellent

Avigdor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Itzhaki

Stayed 1 night in May 2025

10/10 Excellent

Devorah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Waldorf Jerusalem is always an amazing place to stay. I had a flight change due to the missile attack on Ben Gurion and the hotel was gracious enough to grant an early check in. All the staff went out of their way to make us comfortable, from the bellboy who brought up our bags immediately to the housekeeping who quickly replaced the iron in our room, to the barista who made an incredible latte at breakfast to the front desk who accomodated every request I made... The beds are very comfortable and I always love oversized bath sheets which many other hotels skip... The ahava bath products are a nice touch too.
Stayed 1 night in May 2025

10/10 Excellent

Ashley

Stayed 2 nights in Apr 2025

10/10 Excellent

Avi

Stayed 1 night in Apr 2025

10/10 Excellent

Tatyana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and friendly staff. Can’t beat the location!
Stayed 4 nights in Apr 2025

10/10 Excellent

chester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Oded

Stayed 1 night in Mar 2025

10/10 Excellent

Elya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Avigdor

Stayed 2 nights in Feb 2025

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jan 2025

10/10 Excellent

Jack

Stayed 8 nights in Dec 2024

6/10 Okay

nathanael

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
la nourriture n'est vraiment pas bonne .
Stayed 3 nights in Dec 2024

10/10 Excellent

Sheila

Stayed 1 night in Dec 2024

4/10 Poor

Ishay

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Sara

Stayed 1 night in Nov 2024

10/10 Excellent

eliyahu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

ISRAEL

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
צוות הנקיון צועק בבוקר מוקדם במסדרונות כאילו הם בשוק
Stayed 1 night in Nov 2024

10/10 Excellent

Adina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Naftali

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Horrible experience

Hotels.com didn’t inform in the receipt that tax will be charge at the hotel, nor when the guests arrive, but in their departure.The spa took an order and my credit card I asked to pay from it, in the departure they ask to charge the guest, which all the order was a gift and pay by me. Was great disappointment and embarrassing and misleading have the guests ask to pay things that shouldn’t be. I order a cake birthday extra which was expensive and not tasty. Beside good breakfast noting to mention for excellent . Will not visit again, nor do order in local hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and courteous. Food was exceptionally delicious. Highly recommend. 5 Stars
Stayed 3 nights in Oct 2024